Hollywood Kia - Service Center

I waited 4 hours for service and no one was providing me with updates or why I was waiting so long even though I had an appointment. Never doing business with Kia again with updates or why I was waiting so long even though I had an appointment. Never doing business with Kia again More

Yitzhakc Ramirez is an amazing rep. He was very attentive and helpful as a service provider. I was new to this Kia location after coming from a location with bad service and he has exce He was very attentive and helpful as a service provider. I was new to this Kia location after coming from a location with bad service and he has exceeded my expectations and communicates very well kept me informed every step of the way on my car service and issue, drop off pick up etc. Thank you He deserves a recognition for the amazing service and how kind and patient he is with customers More

Straightforward, not long It was a good experience from start to finish. I was kept informed about the progress and it did not take long for my vehicle to be serviced start to finish. I was kept informed about the progress and it did not take long for my vehicle to be serviced More

Fallen off since I made my purchase in 2024. Appear to be losing good staff. They've fallen from 'Excellent' to 'Good' in my opinion and need to stop the slide as soon as possible. But for the w Appear to be losing good staff. They've fallen from 'Excellent' to 'Good' in my opinion and need to stop the slide as soon as possible. But for the work of some excellent personnel that remain (example service advisor, Brandon Forrest), I may have switched to a different dealership, assuming I could find one under different ownership. More

Brandon my new service advisor was great! He really made sure to help get my car fixed with the several concerns I had about the vehicle. He was very attentive and informative. One of the man He really made sure to help get my car fixed with the several concerns I had about the vehicle. He was very attentive and informative. One of the many issues I had with my car is that my radio stopped working months ago. And my last visit when I dropped my car off.. my previous service advisor told me that my warranty expired for my radio and that if wanted to do anything with it that’d I’d have to pay to get it fixed. Brandon immediately took action and said you may just need a radio update. So while the car was getting serviced he made the call to the mechanic that was working on it to get an update going for the radio. And just as he said all it needed was just an update. So simple things like really going above and beyond for a customer that kept getting thrown to the side and always being told I need to pay for something on my car. My car is only two years old so it’s quite ridiculous that other people didn’t take the time to inquire about certain things for me instead of always going the route of trying to charge me for things that’s not quite necessary at the moment. So thank you to Brandon for getting things done for me! More

Rapid completions. Car operates as if it were a new vehicle. Very happy with the results. Car operates as if it were a new vehicle. Very happy with the results. More

Kevin was very informative and the wait time was not that long I was proud of my experience long I was proud of my experience More

It was a great experience. I received excellent customer service and the staff was courteous knowledgeable and professional. I received excellent customer service and the staff was courteous knowledgeable and professional. More

Great customer service, helpful onsite professionals It was a very easy process start to finish was a very easy process start to finish More

Hollywood Kia is the only Kia dealership that I have the upmost confidence in and have completed all my maintenance needs for the past 10+ years. upmost confidence in and have completed all my maintenance needs for the past 10+ years. More