3,104 Reviews of Hollywood Kia - Service Center
First of all, Brandon Forrest is great! He helped me last time I was in for service. I had service this past Sat. Sept. 2. The appt. they gave me was 7:30am. I received a phone call the ev He helped me last time I was in for service. I had service this past Sat. Sept. 2. The appt. they gave me was 7:30am. I received a phone call the evening before to confirm 7:30am on Sat. I arrived at 715am Sat. and was 2nd in line, only to find out that the 1st appt. on Sat. is at 8am. I could not even get on the lot because there were cars blocking the entry. Finally, at 745am a man came and moved the cars so we could get in line. When the service writers got there at 8am, they started taking people that arrived AFTER I did. That is not acceptable!! Brandon saw that happening and assured me that I was 2nd in line. There is no organization of time there. No one was checking to see who was in line 1st. This dealership is the closest to me, otherwise I would go elsewhere. (Brandon is the BEST!) He is the reason I would go back. Thank you, Deborah Dunson More
Brandon, as always, was a pleasure to work with. He is thorough and kept me updated on all aspects of the service process. I also received a video of my car from the technician explaining the item He is thorough and kept me updated on all aspects of the service process. I also received a video of my car from the technician explaining the items in my car that needed attention..All around, a great experience at KIA of Hollywood! More
Always great customer service. The representatives are always friendly and provide me with all the answers to my questions. Best KIA service this far. The representatives are always friendly and provide me with all the answers to my questions. Best KIA service this far. More
Great service advisor. Will keep coming back for service to this location and advisor . Thanks Will keep coming back for service to this location and advisor . Thanks More
Mr. Brandon Forrest consistently provides excellent service. We commend Mr. Forrest for his dedication. Kudos to Brandon! service. We commend Mr. Forrest for his dedication. Kudos to Brandon! More
I had a great experience at Kia. Everyone is always so nice and always looking to help the people out.Super impressed Everyone is always so nice and always looking to help the people out.Super impressed More
Hollywood Kia is always pleasant to interact with their staff, always very professional. I highly recommend them to friends. Mr.Y Ramírez always goes above and beyond to expide service quickly and professi staff, always very professional. I highly recommend them to friends. Mr.Y Ramírez always goes above and beyond to expide service quickly and professinally . More