Hollywood Kia - Service Center

Initially de C/D repair failed and I had to return it, after a week finally was resolved, Brandon Forrester was were kind and send me the car home y perfect condition after a week finally was resolved, Brandon Forrester was were kind and send me the car home y perfect condition More

Horrible This has been the most frustrating and unacceptable service experience I’ve ever had. My car was brought to this dealership for a fire-related recall — a serious safety issue — and they le unacceptable service experience I’ve ever had. My car was brought to this dealership for a fire-related recall — a serious safety issue — and they let it sit there untouched for over three months before even starting an examination. After endless delays and zero clear communication, I finally asked them to tow the car back to my home. It’s now been over a week, and despite multiple follow-ups, there’s been absolutely no response, no updates, and no action. This level of negligence, disrespect, and lack of professionalism is completely inexcusable, especially when dealing with something as serious as a safety recall. I would strongly advise anyone to avoid trusting this dealership with your vehicle or your time.” More

Christopher Watson's service was excellent and very professional, but the place where I had to wait was so dirty, smelled bad, and didn't look good. The garbage was complete and almost fell. They have professional, but the place where I had to wait was so dirty, smelled bad, and didn't look good. The garbage was complete and almost fell. They have to put more effort into cleaning the office. Also, there was a miscommunication when I called to confirm the appointment. The lady didn't find the appointment, and I had to call again. Another lady found it, so I had to call twice for that. More

Asked to check why my remote through my phone was not working and was told would check but it wasn't fix, got a lame response working and was told would check but it wasn't fix, got a lame response More

I don't think I really have had a great deal but this dealership I will prefer another dealership I will prefer another More

i am satisfied with the service since the service department got a new service manager department got a new service manager More

I truly think that my service rep Christopher was absolutely amazing. He has Great customer service And is really good with the clients has a great attitude and would be great To mentor others absolutely amazing. He has Great customer service And is really good with the clients has a great attitude and would be great To mentor others More

Great communication, punctual and fixed the issue. Mr. Christopher Watson always comes through for us, always. Mr. Christopher Watson always comes through for us, always. More