Hollywood Kia - Service Center

I recently went to Kia Hollywood with my husband, and Jhonny Rodriguez went above and beyond to help us get our car. He stayed after the dealership closed to make sure everything was taken care of, and h Jhonny Rodriguez went above and beyond to help us get our car. He stayed after the dealership closed to make sure everything was taken care of, and he took the time to explain everything clearly to both me and my husband. He was kind, patient, and genuinely helpful throughout the process. We will definitely purchase any future cars from them. Jhonny is definitely the one you want to reach out when buying a car, he is incredibly patient and not pushy! More

The service was good. Umar was very helpful ! I got everything I needed and wanted done for my car done ! Umar was very helpful ! I got everything I needed and wanted done for my car done ! More

Muy burno Muy buena la atención, cordiales, y muy eficientes. Gracias Seguramente voy a recomendar a este concesionario kia eficientes. Gracias Seguramente voy a recomendar a este concesionario kia More

hollywood kia service is 10/10 they always make sure im taken care of very well taken care of very well More

The worse experience I ever had. These people don’t care about customer needs. I wont ever go with these people. These people don’t care about customer needs. I wont ever go with these people. More

I brought my car in for a routine mileage service. They recommended changing the brake pads, even though we hadn’t noticed any issue, but we trusted their suggestion and agreed. We ended up waiting al They recommended changing the brake pads, even though we hadn’t noticed any issue, but we trusted their suggestion and agreed. We ended up waiting almost 5 hours. When we finally got the car back, the brakes were making a loud and strange noise because the pads had been installed incorrectly. On top of that, the side sensors were not working. We brought the car back a second time so they could fix both issues, but neither problem was resolved. We called to complain, and they promised to get back to us with a new appointment, but after 3 days, no one has contacted us. The sides sensors are still not working, and the brakes continue to make a loud noise when stopping unexpected. Extremely careless, unprofessional, and disappointing service. More

G o o d s e r v i c e w i l l be back More

Jason was amazing, helpful, and took great care of me. I would definitely come back and work with him again. I would definitely come back and work with him again. More

1) I went for an oil change at 8:30 am, that I was told would cost $89. It took over 2 hours & I was billed for $127, until I let the serviceman know, so he reduced it. 2) The prices are ridiculo would cost $89. It took over 2 hours & I was billed for $127, until I let the serviceman know, so he reduced it. 2) The prices are ridiculous, like $99 for windshield wipers that I bought at Costco for about $14. 3) The mechanic, who I couldn’t understand on his short movie, didn’t bother to properly replace the covers for both the engine & cabin filters, which as I remember were about $130+, I did it myself for $28. That’s when I saw that he left both unsecured. 4) I once again went to request help to retrieve the extra $999 for maintenance & $699 for ‘Smart Shield’ that I paid for, but has never been done, & once again was given an email, who I was advised would contact me back in 24 hours. That was August 6, & I’d really appreciate your help to get these items cleared up. More

Fast and easy service. I get my car here serviced all the time and the customer service definitely improved. Christopher was very informative and stood in communication all I get my car here serviced all the time and the customer service definitely improved. Christopher was very informative and stood in communication all the time. More