Hollywood Motor Company

Great Dealer! The staff was very friendly and personable. They went out of their way to get me into a good car at a good price! I highly recommend them. The staff was very friendly and personable. They went out of their way to get me into a good car at a good price! I highly recommend them. More

my used car The sale lady I had today was very nice and help full she worked very hard to get the car at a price I could handle and she was nice I would recommend The sale lady I had today was very nice and help full she worked very hard to get the car at a price I could handle and she was nice I would recommend her as the sales lady of the day. More

Customer Service The staff from the sales associate, general manager, finance manager were nice and made certain that I was aware of all details within the process. The staff from the sales associate, general manager, finance manager were nice and made certain that I was aware of all details within the process. More

stole is a truly angel a gift from God. she was professional Awesome very professional and excellent personality eager to please which made things easier. She made the transition go so smooth. A very sweet and Awesome very professional and excellent personality eager to please which made things easier. She made the transition go so smooth. A very sweet and personal young lady. More

Amazing!!! Awesome experience from start to finish!!!!! Worked hard to get me the deal I wanted And the financing is easy ... Great place to buy a quality used Awesome experience from start to finish!!!!! Worked hard to get me the deal I wanted And the financing is easy ... Great place to buy a quality used car!!! More

good service Worked with bad credit experience , got a nice reliable vehicle I love the way it rides and looks I'm excited to drive it! Customer service was great Worked with bad credit experience , got a nice reliable vehicle I love the way it rides and looks I'm excited to drive it! Customer service was great More

Pay Attention with the dealers I put down 1000 on a 2010 avenger that I had for 1 day only to find out the bank had denied my loan and stated being part time I would need a cosigner I put down 1000 on a 2010 avenger that I had for 1 day only to find out the bank had denied my loan and stated being part time I would need a cosigner..I was not successful in this action so now the sales men that were oh so nice at first, lied to get me to the dealership and would not refund my down payment after only two days and receiving their vehicle back.Rob is the rudest and scariest Man I ever met as he got me to the car dealership and pounded on the desk screaming "give me my paperwork to my car"...I do not have my down payment back as of yet but I do have messages telling me to come get my check, a typed letter, all my receipt and the title and now have to take legal action. They are super secretive about overall prices and explaining how things work for first time buyers...i have been back to the dealership several times and even have the police involved. This company will harass every number you give them in trying to contact you for the most minute of things and they are very rude to the people they talk to...Please Please read your fine print, know what you're signing because they talk and try to get you out really fast....I hate I came to this dealership, one of the worst experiences of my life.!! More

The manager at Hollywood Motor Company was one of the rudest, most condescending guy I have ever had a interaction with. I am trying to purchase a vehicle for a family member who is out of the state for rudest, most condescending guy I have ever had a interaction with. I am trying to purchase a vehicle for a family member who is out of the state for when he is in town on business after his son wrecked the other one. I wanted to take it for a test drive, but because I didn't want to fill out a credit application, I was not allowed. I asked if he would like to speak to the family member and run his credit, since this is who was buying the car, he walked away and said he didn't want to sell a car to us. I have filed a complaint with the BBB and contacted the owner. More

Long story short: Check the vehicle you are interested in VERY thoroughly before making any deals, and make sure you get your drivers' license before they send you on a test drive, or else they will hold it VERY thoroughly before making any deals, and make sure you get your drivers' license before they send you on a test drive, or else they will hold it hostage. I was interested in a Toyota on the lot that looked okay--decent shape, though it hadn't been detailed after sitting on their lot for 4 weeks. That should have been the first tipoff that things weren't quite right. It was listed at an ideal KBB price, but had several minor cosmetic issues and one real issue: the front frame had been dented inwards in a V (obviously from a minor collision with a pole). Even the foam inside of the metal frame was cracked, so this had been considerable, and not repaired. This wasn't noticeable from the outside of the car, but once we popped the hood, it was incredibly easy to see. When we told him about this issue, Rob just repeated "The CARFAX says there have been no accidents, so it hasn't been in an accident!" Again, this dealership expects women to be uninformed about cars and willing to take whatever they are given. He would not come out to look at the car and stated "It is illegal for me to sell a car with frame damage." Probably that's why he would not come out to look at the car--plausible deniability. If you decide to buy from this dealership, I would recommend: 1. A full inspection by your mechanic and a body shop to make sure you are not getting a clean CARFAX for a rotten car; 2. A new CARFAX run in front of you, not in the back room; 3. Keeping your license on you at all times; 4. Walking out if you are kept waiting more than 5 minutes, as we were four or more times (every time we asked a question). This is designed to stall you and punish you for being a smart buyer, so you get impatient to sign, as another review has stated; 5. Do all your research, print it out, and don't budge; 6. Don't buy on your first visit. I found a mint condition 2012 comparable model car less than a week later, and it is sitting in my driveway now. More

Never worked with a dealer before that was so secretive about prices, from value of my trade in to list value of car desired and of course monthly financed payment! Impossible to find anything out til sign about prices, from value of my trade in to list value of car desired and of course monthly financed payment! Impossible to find anything out til signing papers! I suppose 30 day warranty is good, but haven't had to deal with that yet.. Had small problem with misplaced title on my end, and resent implication my vehicle was never titled to me..(BY Chuck) Cleared up in 5 min at DMV. Mike the salesman was nice but condescending about my knowledge about cars when I insisted on a car mechanical issue being looked into and fixed before leaving with the car. Addendum after 30 day warranty: Wow.... Where to begin...! Bait and Switch.., refusal to give any prices(on any car, trade in or payments) til I was kept in office for 10 hrs and by then ready to sign anything to be allowed to leave...!! Women are treated in a very condescending manner when asking about obvious repairs needed on test driven cars. Interest rates are horrendous and totally up to buyer to come up with options for lower payments . As to the Bait and Switch, I was totally lied to over the phone as to the particular model of car I was looking for and would never have come in if told the truth. You have to go thru a credit check to be able to even test drive and the salesman tells you the cars you are "ALLOWED"to test drive.., still no idea about prices though!!!!! After finally seeing prices on contract, finance guy(Chuck) states bank required them to lower price 2000$ .(to Blue Book value price) .When I ask why they think bank would OK 2000 over BBV..., no answer from Chuck. I suppose , since I was a woman, I obviously never heard of BBV and no way would check???? When you finally sign contract and pick up car... No inspection or car fax in packet as promised on numerous occasions which requires a return trip to a place you never want to see again... And whoops , no safety emission included or even done..! So have to wait for that to be completed...!( it's like this is the first car they ever actually sold..?) PS: picked up car with totally empty gas tank and had to go back again to have them put in a few dollars of gas they promised... More