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Holm Automotive Center Inc

Abilene, KS

Overview
Employees
Reviews
Vehicles
4.8
6,350 Reviews
Holm Automotive Center has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Automotive Center in Abilene, Kansas. Our premium Chevrolet dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Automotive Center, You'll Be Glad You Did!
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2005 North Buckeye Avenue

Abilene, KS

67410

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Showing 6,350 reviews

July 09, 2023

More concerned about pasifying concerns then solving issues. I felt I got a friendly brush off. I've been there in the past with other dealerships after the sale is complete. Not the best of feelings. More

by wilmer.67530
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Patrick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Thomas, Josh Sare
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Jul 13, 2023 -

Holm Automotive Center Inc responded

It is always discerning when a customer feels their issues are not being addressed with sincerity and purpose. Please allow me the opportunity to forward your remarks to our leadership team so they can review the situation and see if there is further discussion or coaching opportunities to be had. Our sincerest apologies the issue wasn't resolved in an acceptable manner and thanks for your patience and candor in leaving this review. Sincerely - The Holm Automotive Team of Abilene.

July 08, 2023

A nice smooth experience. Friendly and respectful.. everyone we delt with were very knowledgeable of their product you. After the sale they kept working for us.. More

by paulschmitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Eckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Thomas
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Jul 13, 2023 -

Holm Automotive Center Inc responded

Thank you for the great endorsement and kind words about our team. Chris is a true professional and wants all our clients to have a comfortable and stress-free experience with us. He will appreciate the great feedback. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.

July 08, 2023

If you want the best service and salesmanship is KS go to Holm Automotive in Abilene More

by davidleemoore7898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mandi Sims
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Jul 13, 2023 -

Holm Automotive Center Inc responded

There simply is no better endorsement than a Happy Customer! Mandi and the crew will love the great remarks and high scoring review you have given our Sales Team and we thank you for the patronage! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.

July 08, 2023

Always feel welcome and at appreciated at Holm automotive. The folks there are courteous and do their best to get you taken care of in a timely manner. No one loves going to service departments More

by andrews1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
Report | Print
Jul 13, 2023 -

Holm Automotive Center Inc responded

What an incredibly great endorsement for Josh and the Certified GM Service Department at Holm Automotive Center in Abilene! Reviews like this help the team find value in their efforts and we can't thank you enough for your service visit! See you next time! Sincerely, the Holm Automotive Team of Abilene.

July 07, 2023

Supposed to take 2 days took 2. 5 weeks. Tahoe still had green marker on the door and windows that was a pain to remove. Side window does not match existing. Had almost no correspond More

by JeffMein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Loader
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Angel, Megan Heller
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Jul 13, 2023 -

Holm Automotive Center Inc responded

Thank you for your patience with what is obviously a very frustrating situation and we appreciate the candid review. We are grateful for your business and apologize for the lack of follow through on your Tahoe. Anytime we fail to meet customer expectations or live our mission it is taken very seriously. Please allow me the opportunity to forward your remarks to our leadership team so they can review the situation and see if there is further discussion or coaching opportunities to be had. Kindest Regards - The Holm Automotive Team of Abilene.

July 07, 2023

I was driving through Abilene when I saw a Grand Cherokee Jeep on your lot. I stopped in and a wonderful sales woman, who was obviously coming back from picking up lunch, came over and asked if I needed any More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Sims, Brooke Wilkens
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Jul 13, 2023 -

Holm Automotive Center Inc responded

When Tim Holm proclaimed "Come to Holm Automotive, You'll Be Glad You Did." this was just the type of experience he envisioned. A place where you can feel comfortable shopping, asking questions, getting opinions, and given the opportunity, find an incredible vehicle! Thank you for the great review and elating the impact Mandi and Brooke had on your sales experience. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.

July 06, 2023

I knew what I was looking for when I went to Holms. Mandi had to do very little to sell the truck. Said she was going to fill it up for us and we got half a tank. Very disappointed in that. Willie tr More

by emiller12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mandi Sims, Willie Thomas
Report | Print
Jul 13, 2023 -

Holm Automotive Center Inc responded

Thank you for letting us know about your sales experience with the team at Holm Automotive Center in Abilene. Your candid feedback is appreciated and we sincerely apologize for failing to provide you with the world class experience we are known for. Any time we leave a customer with concerns about their purchase it is neither favorable for us or your satisfaction. Please allow us the opportunity to review the sale and see if there is further conversation we can extend or coaching opportunities for our staff, Thank you for your time - Sincerely the Holm Automotive Team of Abilene.

July 06, 2023

The service was great and I appreciate Chris Eckert getting my car in to have the tag bracket put on. Thanks a bunch! More

by Klb7110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Eckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Thomas
Report | Print
Jul 06, 2023 -

Klb7110 responded

Y’all are the bees knees! 😊

Jul 13, 2023 -

Holm Automotive Center Inc responded

Thank you for choosing Holm Automotive Center, INC. as your first choice for all your automotive needs! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.

July 06, 2023

Purchased a great vehicle at a great price. Thanks to Mandi. We sure appreciated her. More

by Wanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mandi Sims, Willie Thomas
Report | Print
Jul 11, 2023 -

Holm Automotive Center Inc responded

Wanda, thank you for sharing your review of your car purchase experience at Holm Automotive! We're thrilled to hear that you found a great vehicle at a great price and that Mandi provided exceptional assistance throughout the process. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and provide ongoing support. Thank you for choosing Holm Automotive, and we're grateful for the opportunity to serve you. We look forward to being there for you throughout your ownership journey with your new vehicle! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

July 05, 2023

I was disappointed that the tire psi"s don't match the truck computer. And we seem to have a slow leak in the driver's front tire. What should we do about the tire that keeps going low? More

by danielrsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2023 -

Holm Automotive Center Inc responded

Daniel , thank you so much for taking time to review your service visit and for sending in these great questions. I've asked Jamie Avers and the leadership team at Holm Automotive Center to review you Repair Order and see what they would recommend as a follow up. Kindest regards - Sincerely, the Holm Automotive Team of Abilene.

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