Holm Automotive Center Inc

Amazing Grace I took my car in to the Service Dept to have the tires aired and walked into the Showroom to gaze at the new cars while waiting. In talking with Jerry I took my car in to the Service Dept to have the tires aired and walked into the Showroom to gaze at the new cars while waiting. In talking with Jerry one of the salesman, I shared with him the problems I was having with my 2007 Impala. He recommended that I go with a new car that would be maintenance free. They, Jerry, JR and Ross found a new one that fits my budget and is saving me a lot of worry, fear of breaking down and high repair costs. They went to bat and worked hard for me. I am now totally worry free. I appreciate them all so much. Thank you, thank you! More

Great experience The service was great. I am from out of town and will certainly return. The people, service, and the rental car were all helpful in making this exper The service was great. I am from out of town and will certainly return. The people, service, and the rental car were all helpful in making this experience excellent. More

Quick and Great Service The service I received at Holms was excellent. The people were attentive and friendly. The service was quick and thorough. Chuck took me out to my c The service I received at Holms was excellent. The people were attentive and friendly. The service was quick and thorough. Chuck took me out to my car when it was done. He didn't just point me in the direction of my car. I appreciate that gesture. More

Speedy service Great atmosphere and you get taken care of. They listen to you and don't try and sell you something your not interested in. Very happy! Great atmosphere and you get taken care of. They listen to you and don't try and sell you something your not interested in. Very happy! More

Easy Lease I have leased vehicles from Holm Automotive for many years. My last experience at Holm Automotive was a good example of why I continue to do business I have leased vehicles from Holm Automotive for many years. My last experience at Holm Automotive was a good example of why I continue to do business at this dealership. When I arrived at the dealership, Eric Altwegg had a good idea of the type of vehicle I was interested in leasing. He had the 2018 Equinox ready for a test drive and explained all the features of the vehicle. My wife and I thought it was exactly the vehicle we wanted to lease. We agreed on the lease transaction and the paperwork was drawn up quickly by JR Marchbank. He explain all the details of the lease as he went through the paperwork and in less than two hours, the whole transaction was completed. More

Awesome! Fun! Jill is so fun! Always gets right back to you! Answer all questions. Not pushing but informative and on top her game! She does More then her job r Jill is so fun! Always gets right back to you! Answer all questions. Not pushing but informative and on top her game! She does More then her job requires! Through the loan process we discovered my lic had expired. She drove me to the courthouse to renew my lic. So we had the updated information for the loan. Jill is the best!! She makes you feel comfortable and treats you like your her number customer! JR is fun and friendly too! Knows his stuff. Explains the paperwork in fun but professional manner! Makes the process pretty painless! All the staff seems relaxed and friendly. More

door handle First off I fully support Holm Automotive and find the people that work here extremely good at what they do. I have been purchasing cars here for over First off I fully support Holm Automotive and find the people that work here extremely good at what they do. I have been purchasing cars here for over 25 years and really appreciate the community support Tim Holms Family gives to the city of Abilene. This service visit did have a bit of a poor experience for me though but feel it was just a lack of communication which I understand could happen anywhere. Normally I do some repair work myself when I can and I know I should have done it here with this instance but I was getting on a plane when I had a door handle snap off in my hand in my truck, Thinking I would call right away and see if it could be ordered and in when I got back from a funeral a few days later. I was going to be at the dealership that monday anyways because my wife was picking up a new truck she had traded for anyways. Instead the wrong part had been ordered. No big deal it would just be a couple more days. What I didn't expect was that a part that costs $73.00 online that I could have installed myself, ended up being $350.00 to replace through the dealership. A call first to let me know this might have been better than finding out afterwords. It seems to me this has to be an extremely overpriced markup, but hey I should have known that at a dealership. The staff did call me to apologize for not communicating this to me and they did offer to give me a 10% discount, all good service experiences and commendable they are good guys in the service department. This being said I still really like this dealership, but will definitely request any work I have done here comes with an estimate first. More

Engine light came on. Went to Holm Auto They were fantastic even though I did not have an appointment. They figured out the problem and fixed it. Gave me a ride home and offered to pick me They were fantastic even though I did not have an appointment. They figured out the problem and fixed it. Gave me a ride home and offered to pick me up when they were finished. More

Always great We have all our work done here, the guys are great and give personal service. It is like dealing with family as we see these guys every time we come i We have all our work done here, the guys are great and give personal service. It is like dealing with family as we see these guys every time we come in. More

oil change w/coupon Quick, excellent service, ride to and from my job site, discount coupon in mail, price was right, friendly service personnel, clean service and waitin Quick, excellent service, ride to and from my job site, discount coupon in mail, price was right, friendly service personnel, clean service and waiting areas More