Holm Automotive Center Inc

Great vehicle purchasing experience I recently purchased a used vehicle and my experience was outstanding. Jerry Keck in the sales department went out of his way to accommodate me in te I recently purchased a used vehicle and my experience was outstanding. Jerry Keck in the sales department went out of his way to accommodate me in test driving the vehicle and Corey Neufeld in the finance department did a great job as well. Both provided excellent customer service. More

Vehicle Service I took my car for warranty service (didn't buy from them), Chuck is amazing!! I live in a different town so they gave me a car to drive while mine wa I took my car for warranty service (didn't buy from them), Chuck is amazing!! I live in a different town so they gave me a car to drive while mine was being serviced, and delivered my car to me when it was done. I will definitely buy my next car from them! More

Vehicle service Chuck always takes good care of us each time we come in to have our vehicles worked on. He is always friendly and makes sure we are satisfied with our Chuck always takes good care of us each time we come in to have our vehicles worked on. He is always friendly and makes sure we are satisfied with our service. More

A Cut Above Dealership From the time I walked in the door, I found the staff to be attentive: they offered a friendly chat, refreshment and escorted me to wherever I needed From the time I walked in the door, I found the staff to be attentive: they offered a friendly chat, refreshment and escorted me to wherever I needed to be. Jeff Stephens, the consultant was very patient and informative as I was considering a 2014 Buick LaCrosse. This was very much needed since I had my last car for fifteen years (left to me by my father), a 1990 Cadillac. Much has changed since that wonderful car was built. I traded it in but after doing so, found I needed to get it back within hours of making the trade for a friend who wanted my car. The Manager, who I think may have been Matt Holm, re-worked the paperwork with no addl administrative fees, tho I offered. Mr. Stephens tutored me on all the features of the car as the paperwork was drawn up. Again, very much needed and appreciated and I did feel that I knew my car by the time I left the dealership. This belated review is intentional as sales is one thing but long-term service, in my mind, is what distinguishes one dealership from another. More

Usual great service As usual great service from Kit! Wouldn't have anyone else work on my truck. Can always count on him to do a great job for me! As usual great service from Kit! Wouldn't have anyone else work on my truck. Can always count on him to do a great job for me! More

Always Great Every visit is always quick and easy. I would recommend Holm Automotive to anyone looking for a great car and service. Thanks for everything. You g Every visit is always quick and easy. I would recommend Holm Automotive to anyone looking for a great car and service. Thanks for everything. You guys are the best. More

Service That Does Not Disappoint Since the purchase of my car in Aug 2015, I returned to Holm's to retrieve my traded in car (see earlier review re sales), for two oil changes, key fo Since the purchase of my car in Aug 2015, I returned to Holm's to retrieve my traded in car (see earlier review re sales), for two oil changes, key fob replacement, reprogramming part, body work, and a recall. An important note is that I live in Manhattan 18 miles NE of my job site and Holm's is further west by 26 miles. They replaced a fog light without charge which they felt they should have caught when prepping the car for sale when I came back to retrieve my trade-in. At one point, one of the receptionists went out of her way to help me get my insurance paperwork from my agent. They had a loaner available for me when I had oil changes/reprogramming so I could visit family in Salina (if I wanted to) and offered to get my car to me in Salina. They met me at my job site before and after work for any of the other work they did for me. They replaced the spare key fob which we had not noticed was not a Buick key fob without charge. When programming the key fob an error code came up. They did not say anything at the time but simply ordered the part then called me up to let me know about the part which could affect my air conditioner later down the line and explained the error code did not appear at the time they prepped the car for sale and made good on what needed to be done without charge. I thought that was great when you consider that my air conditioner could simply have gone down and I would not have any the wiser. Dede in the body shop was equally accommodating with working around what was convenient for me and ensured I had a loaner car for the time it took to do the paint job. When I have chosen to go to the dealership and wait while having my car serviced, the staff has consistently been as attentive as when I first walked in the door in 2015 (not only attentive to me but to everyone who happens to be in the waiting area as their vehicles are being serviced. Though taking care of one's car might ordinarily be high on one's list as a fun thing to take care of, it is a pleasant experience when you go to Holm's.....they even have free wi-fi. After more than a year of interaction with Holms, I think they have been very consistent with their service and taking care of their customers after the initial sale. Last, but certainly not least: Greg in Service makes you feel like you walked into the bar in an episode of Cheers.....big smile AND he knows your name. More

My mother and I both had excellent service. My mother and I both had oil changes, the service was friendly and quick. It's very helpful to pay in the same area where you drop the car off. I also My mother and I both had oil changes, the service was friendly and quick. It's very helpful to pay in the same area where you drop the car off. I also enjoy the clean surroundings and the pleasant staff. More

Great Customer Service Holms was able to get my vehicle in quickly for an oil change. Chuck found me a coupon since I forgot mine at home. Can't ask for better customer se Holms was able to get my vehicle in quickly for an oil change. Chuck found me a coupon since I forgot mine at home. Can't ask for better customer service! More

Consistent and friendly to work with This dealership makes purchasing or leasing a vehicle very easy (we've purchased or leased from Holm 4 times). Everyone we have dealt with was down t This dealership makes purchasing or leasing a vehicle very easy (we've purchased or leased from Holm 4 times). Everyone we have dealt with was down to earth and not pushy like other dealerships we have been to over the years. On top of our positive experiences, when it comes to oil changes, tire problems or recalls, they make it convenient - they will come get the car, leave you a loaner and bring yours back when done. This is a valuable service and time saver for a busy family. More