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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,976 Reviews

3,976 Reviews of Holm Automotive Center Inc - Service Center

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July 31, 2023

They got my vehicle in quickly, made the repairs and returned it quickly. Great service. More

by Raider88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your positive feedback about your recent service visit at Holm Automotive! We're pleased to hear that our team was able to swiftly accommodate your vehicle, complete the necessary repairs, and return it to you promptly. Providing efficient and timely service is a top priority for us, and we're glad to have met your expectations. If you have any further needs or questions in the future, please don't hesitate to reach out. We're here to provide you with the same great service that you've experienced. Your satisfaction is important to us, and we're grateful for the opportunity to serve you. Thank you for choosing Holm Automotive! - Sincerely, the Holm Automotive Team of Abilene.

July 30, 2023

Chuck Loader took our small collision to our 2023 Buick Enclave seriously and professionally. He took time to fully explain what would be needed to bring our vehicle back to "like new" condition! More

by K Unruh
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your positive experience following your service visit at Holm Automotive! We're thrilled to hear that Chuck Loader provided you with a serious and professional approach when addressing the collision on your 2023 Buick Enclave. It's wonderful that Chuck took the time to thoroughly explain the necessary steps to restore your vehicle to a "like new" condition. Clear communication and professionalism are key elements of our service, and we're glad that Chuck exceeded your expectations. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. We're here to provide ongoing support and ensure your vehicle's optimal condition. Thank you for choosing Holm Automotive, and we're pleased to have been of service to you! - Sincerely, the Holm Automotive Team of Abilene.

July 29, 2023

Just had an alignment done there and my steering wheel isn’t straight, and the bolts on my upper control arms weren’t touched. More

by Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Sare
Aug 28, 2023 -

Holm Automotive Center Inc responded

Thank you for alerting us to the situation regarding your alignment. We apologize for the inconvenience and trust Josh has taken care to rectify this situation. If you have any follow up concerns please give us a call and ask for Gary Hasselman, the manager of the service team. We appreciate your time and candid review. Sincerely, the Holm Automotive Team of Abilene.

July 29, 2023

MAGNIFICENT experience Very kind concerned professional employees and as a self employed person they are absolutely the kind I would want I also must included Diane as an amazing person. She was just the More

by Tigers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane so wonderful , Josh Sare
Aug 10, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your outstanding experience following your service visit at Holm Automotive! We're truly thrilled to hear that you had a MAGNIFICENT experience with our team. Your kind words about our employees being professional, kind, and concerned are greatly appreciated. We're also delighted to know that Diane made a positive impression and provided excellent assistance. Your satisfaction as a self-employed person is important to us, and we're honored to have been the kind of service provider you would choose. If you ever have any further needs or questions in the future, please don't hesitate to reach out. We're here to provide the same exceptional service that you've come to expect from Holm Automotive. Thank you for choosing us, and we're grateful for the opportunity to serve you! - Sincerely, the Holm Automotive Team of Abilene.

July 28, 2023

I’ve only used the Service department. They do a great job of scheduling and performing service on both of our vehicles. I moved to Abilene a couple years ago from Indiana. My wife and I b More

by Randy Sands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Holm Automotive Center Inc responded

Randy, thank you for taking the time to share your positive feedback about your experience with the Service department at Holm Automotive! We're delighted to hear that our team has consistently provided great scheduling and service for both of your GM vehicles. We're glad that you found a GM dealership in town that meets your needs after moving from Indiana. Your satisfaction as a customer is important to us, and we're grateful for the opportunity to serve you and your wife with your vehicle service needs. If you ever require further assistance, have questions, or need any service in the future, please don't hesitate to reach out. We're here to provide you with the same excellent service that you've come to expect from Holm Automotive. Thank you for choosing us, and we appreciate your continued trust and support! - Sincerely, the Holm Automotive Team of Abilene.

July 28, 2023

Excellent service, very cordial, and interested in me as a person and customer. I would recommend this dealership to my friends. More

by lynnnewcommer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Signer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Aug 10, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your positive experience following your service visit at Holm Automotive! We're thrilled to hear that you received excellent service and were treated in a cordial and personalized manner. It's wonderful to know that our team's genuine interest in you as both a person and a customer made a positive impact. We greatly appreciate your kind recommendation of our dealership to your friends. If you ever have any further needs or questions, please don't hesitate to reach out. We're here to provide the same level of exceptional service that you've come to expect from Holm Automotive. Thank you for choosing us, and we're grateful for the opportunity to serve you! - Sincerely, the Holm Automotive Team of Abilene.

July 28, 2023

Always fast, efficient, friendly, affordable, prompt, accessible, and personal. Holm takes care of customer and vehicle. More

by halldenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Aug 10, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your positive feedback regarding your car purchase experience at Holm Automotive! We're delighted to hear that our team consistently provided a fast, efficient, and friendly service that was both affordable and prompt. It's wonderful to know that our commitment to taking care of both our customers and their vehicles resonated with you. Your satisfaction is important to us, and we're grateful for the opportunity to serve you. If you have any further needs, questions, or require assistance in the future, please don't hesitate to reach out. We're here to provide you with the same level of excellent service that you've come to expect from Holm Automotive. Thank you for choosing us, and we appreciate your trust and support! - Sincerely, the Holm Automotive Team of Abilene.

July 28, 2023

Excellent customer service. They do good work and have friendly staff in the body shop. More

by laurab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Angel
Aug 10, 2023 -

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive review of your service visit at Holm Automotive! We're delighted to hear that you experienced excellent customer service and were pleased with the quality of work done in our body shop. Our friendly staff is committed to providing top-notch service, and we're thrilled to know that it made a positive impression on you. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to provide the same level of excellence that you've come to expect from Holm Automotive. Thank you for choosing us and for allowing us the opportunity to serve you! - Sincerely, the Holm Automotive Team of Abilene.

July 27, 2023

My battery on my equinox was dying and Jamie told me bring it in and he would get it looked at. In and out in a very short time. Always treated very well when I am in there or when I call with a questio More

by DTARR2008
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Avers
Jul 30, 2023 -

Holm Automotive Center Inc responded

Thank you for sharing your positive experience with us! We're delighted to hear that your service visit at Holm Automotive was a smooth and efficient one. It's great to know that Jamie provided you with excellent service and promptly addressed your battery issue. We understand how important it is to have your vehicle back in top shape as quickly as possible, and we're glad we could get you in and out in a short time. At Holm Automotive, we strive to provide top-notch customer service to all our valued clients, and we're pleased to know that you've consistently been treated well whenever you visit or call with questions. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive for your service needs, and we look forward to serving you again next time! - Sincerely, the Holm Automotive Team of Abilene.

July 27, 2023

Did what they said they would do. ..great service Explained everything well. Will be back More

by rockycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
Jul 27, 2023 -

rockycat responded

thanks

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