Holm Automotive Center Inc - Service Center

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're delighted to hear that you're pleased with the work of our mechanics and the friendly, helpful service of our advisors. We strive to provide top-quality service and ensure our customers are well-informed about their vehicle's needs. Our team's commitment to excellence reflects our core values of Industriousness, Professional Growth, and Customer Care. We appreciate you recognizing their dedication. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's excellent! Thank you for your positive feedback. We're delighted to hear that you found our service department super friendly and personable. We're also thrilled that they were able to provide a fast diagnosis and complete the repairs quickly. We understand how important it is to get your vehicle back on the road as soon as possible. We appreciate your recommendation of Chuck and the entire service department. Their dedication to providing friendly and efficient service reflects our core values of Customer Care and Industriousness. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're thrilled to hear that you've found Holm Automotive to be responsive to all your needs, both in our service and collision centers. We strive to create a friendly and professional environment, and we're glad that our knowledgeable staff has met your expectations. Providing excellent service across all departments is a testament to our commitment to Customer Care, Professional Growth, and building Trustworthy relationships. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are very sorry to hear about your frustrating experience. We understand your concerns regarding the recall service, the damage to your dash and interior, and the delays in getting your truck serviced. This is not the level of service we aim to provide, and we sincerely apologize for falling short of your expectations. We value your business and would like to make things right. Please contact our service manager Gary Hasselman directly at your earliest convenience so we can address your concerns and find a resolution. We are committed to upholding our core value of Customer Care and restoring your trust in Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's fantastic! Thank you for sharing your positive experience. We're delighted to hear that you found our team friendly and fast, and that you enjoyed the amenities. We're especially pleased that we were able to complete your service in half the estimated time. We understand that your time is valuable, and we strive to provide efficient and timely service. The friendly atmosphere and efficient service you experienced reflect our commitment to Customer Care and Industriousness. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently feel well-treated and confident in our service. It's fantastic that Jamie Avers and Lora Simmons, along with the entire team, have provided you with friendly and courteous service. We understand the importance of building trust and ensuring our customers feel their vehicles are in good hands. Your confidence in our service reflects our commitment to Customer Care and building Trustworthy relationships. We appreciate your continued trust in Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're glad you find Holm Auto a nice place for buying and servicing your vehicle. We're especially pleased to hear you had a great experience working with Chuck in our service department. We appreciate your 5-star ratings across the board and your recognition of Chuck's excellent service. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Donaldr, for your 5-star review! We're thrilled to hear that the Holm Team in Abilene provided quick and excellent service on your 2022 GMC Sierra Denali. We appreciate your recognition of our price transparency, workmanship, service time, and communication. We're also glad that Chuck Loader, Josh Sare, Haley Swanson, Zoe Needham, and Lora Simmons contributed to your positive experience. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're thrilled to hear that you find it easy to schedule service and that our work is consistently done correctly the first time. We understand the importance of efficient and reliable service, and we're committed to ensuring our customers have a seamless experience. Your positive review reflects our dedication to Industriousness, Customer Care, and our commitment to Excel in our workmanship. We're glad that Jamie Avers and Chuck Loader have been able to provide you with such a positive experience. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's wonderful to hear! Thank you for sharing your positive experience. We're delighted you're enjoying your Equinox and that it's proving to be a better fit for you than your previous Nissans. We're also thrilled that Chris E. and the entire team contributed to your satisfaction. We strive to provide excellent service and help our customers find the perfect vehicle to meet their needs. Your enjoyment of your Equinox and positive feedback reflects our commitment to Customer Care and our dedication to helping our customers find Value in their purchase. Sincerely, the Holm Automotive Team of Abilene.