Haley Swanson

Holm Automotive Center Inc responded

Brandon, thank you for the fantastic review! We're thrilled to hear that your after-hours drop-off went smoothly and that we were able to get your repairs completed ahead of schedule. We understand how much our clients depend on their vehicles, and getting you back on the road as quickly as possible is always a priority. Haley will be so pleased to hear that her efforts made a difference — we're lucky to have her on our team. We appreciate your trust in us and look forward to serving you again! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the 5-star review, PJ! We are glad to hear that you had a good experience with us, especially considering the difficult circumstances surrounding a wrecked vehicle. We appreciate you trusting our team to help you through the process and are happy we could provide the support you needed. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review! We’re delighted to hear that our team was helpful, polite, and kept you well-informed throughout the process. It’s great to know that you appreciated the clear communication regarding your vehicle. We’ll be sure to share your kind words with Miranda, Haley, Zoe, and Jason! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, rockysanders, for the 5-star review! We are so glad to hear that you appreciated our communication and found our operation to be both professional and efficient. Keeping our guests informed is a top priority, and we are happy to know we hit the mark for you. We appreciate your business and look forward to serving you again! Sincerely, the Holm Automotive Team of Salina.

Holm Automotive Center Inc responded

Thank you, wbeckmeyer, for the 5-star review! We are so glad to hear that our team was helpful and caring during your visit. There is no higher compliment than knowing you would recommend us to your friends and choose us again for your automotive needs. We appreciate your business and look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, peterson.jon1971, for the 4-star review! We are so glad we could jump in and help get your vehicle taken care of quickly. We will be sure to share your kind words with **Zoey**—she truly takes pride in being friendly and helpful to all our guests. We appreciate your business and look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, papa2011tuti, for the 5-star review! We are so glad to hear you are pleased with the new running boards on your truck. Our body shop takes great pride in their work, and it’s wonderful to know that Haley Swanson and the rest of the team provided you with such a positive experience. We appreciate your business and hope those new running boards make your truck even more enjoyable to drive! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback, bassnert. We appreciate you taking the time to share your experience with us. We are sorry to hear that our internal procedures and the parts ordering process caused a six-week delay. We understand how frustrating it is to wait that long for repairs, and we are constantly looking for ways to streamline our communication with manufacturers to get parts in more quickly. We also take your comment about listening to customer ideas very seriously. Our goal is to be a partner in your vehicle's care, and that starts with valuing your input. We will share this feedback with Haley Swanson and the rest of our service team to ensure we are better listeners and more efficient partners moving forward. We hope to have the chance to provide you with a more seamless 5-star experience in the future. Sincerely, the Holm Automotive Team of Abilene.