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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,951 Reviews

3,951 Reviews of Holm Automotive Center Inc - Service Center

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September 13, 2021

Service is always right on time and very attentive to what my vehicle needs. They always ask before doing anything that might be extra or expensive. More

by tombo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Holm Automotive Center Inc responded

Thank you for your business and the 5 STAR review. We appreciate your business.

September 11, 2021

Service Department has always been Great! Would recommend Holm Automotive to anyone for servicing their vehicle or buying a new vehicle! Very professional and helpful! More

by Bren77H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy White
Sep 15, 2021 -

Holm Automotive Center Inc responded

Thank you for your business and your kind words. Reviews like yours is what keeps us in business. We really appreciate it! Thanks again!!!

September 10, 2021

On 09/10/2021 I took my 2018 GMC pick up truck to Holm automotive in Abilene, Kansas for a routine oil change and tire rotation. Everything seem to go fine until I got home and looked at the invoice. The More

by yesacskraps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Sare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Holm Automotive Center Inc responded

On behalf of Holm Automotive Center, I would like to apologize for your frustrating experience with our Service Department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. It is my understanding that our Service Manager has reached out to you and will make your concerns right for you. Thank you for your feedback as we take every customer review very seriously. Thank you.

September 09, 2021

I have bought 5 trucks over the years from Holm and have always had excellent service every time I go in for service or to trade trucks. Chuck was so friendly and kept me posted on my service on my last vi More

by dencin1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Holm Automotive Center Inc responded

Thank you for your loyalty and dedication to our dealership. We appreciate your business and always look forward to seeing you on your visits. We love hearing that you make the extra drive to Holm Automotive Center in Abilene.

September 06, 2021

They did a very good job of getting my vehicle in on short notice for service. Chuck did and good job of communicating what the tech found during the service More

by abuechman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Holm Automotive Center Inc responded

Thank you for the 5 STAR review. We really appreciate your business.

September 06, 2021

Have you met Chuck yet? Chuck is so friendly and gives every visit that personal feel. He always makes sure to get my car in and they do a great job. Unfortunately my vehicle breaks down frequently and I' More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Holm Automotive Center Inc responded

Thank you for sharing your service appointment with us. So happy to hear that Chuck has been able to assist you. Thank you for sharing and travel safe!

September 05, 2021

Came in for routine service and to get two tires on the passenger side fixed. Greeted promptly and friendly by Tommy. Did not have to wait very long. More

by Kevin Miller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tommy White
Sep 07, 2021 -

Holm Automotive Center Inc responded

Thank you for sharing your service appointment with us. We appreciate your business.

September 04, 2021

They got me in promptly for a tire problem I was having. They were prompt and courteous during my wait. I appreciate that and more. More

by bruce_maryjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Holm Automotive Center Inc responded

Thank you for sharing your service appointment with us. We love happy customers!

September 03, 2021

Thank you Chuck Loader for helping me out with my flat tire issue. The great customer service and information was greatly appreciated! You got us in quick and got us on our way back home fast too. Even to More

by Ashes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Holm Automotive Center Inc responded

Thank you for sharing your service appointment with us. Happy to hear Chuck was able to assist you with your flat tire and explain the road hazard insurance to you. We appreciate your business.

September 03, 2021

I absolutely love working with Chuck Loader. I’m always satisfied with the service. I Chuck with all my vehicles. He’s very knowledgeable and caring that you get the very best service available. Thank you More

by Neenaw2134
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Holm Automotive Center Inc responded

Thank you for sharing your service appointment with us. We love happy customers!

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