Holm Automotive Center Inc - Service Center

"Be honest with me, do you need your car tomorrow?" UMM, YEA My husband took my car up Monday, the 30th to see if my car needed a new tire and they said it needed two new tires that they needed to order. Fine, My husband took my car up Monday, the 30th to see if my car needed a new tire and they said it needed two new tires that they needed to order. Fine, keep my car over night and get the tires. We went up the 31st to pick it up at 12:30 and it wasn't ready yet...they said they would call. We weren't too happy as they usually are more punctual with their service. Mike Wehling called me at 5:00 and said they're having a hard time getting a lift open to get my car in and said "Kari, be honest with me, do you need your car tomorrow?" I told him I needed my car to get to work Thursday morning so, yes, I needed my car. I don't appreciate getting talked to like I'm being dishonest in any way shape or form by him or anyone. That was no way to begin a conversation with me and it was definitely a way to end a relationship. They want me to give an overall rating of this service center. No stars here. You dropped the ball Holm's. I appreciate the tires but no way to treat customers as if they are being dishonest. Customer Service needs some work. More

Excellent! I have never been to a dealership that has was so courteous and friendly! I would recommend Holm Automotive to everyone looking for a car or for maint I have never been to a dealership that has was so courteous and friendly! I would recommend Holm Automotive to everyone looking for a car or for maintenance on their vehicle. More

Unexpected service Very appreciative of the ability to get our vehicle in for an unexpected alternator. Thank you very much for making this happen and in quick order. Very appreciative of the ability to get our vehicle in for an unexpected alternator. Thank you very much for making this happen and in quick order. More

Appreciate the good service Very thankful we can rely on Holm’s to always provide good service. Jamie is always very accommodating and gets the job done as soon as possible. Very thankful we can rely on Holm’s to always provide good service. Jamie is always very accommodating and gets the job done as soon as possible. More

Fast and Professional. Service was timely and well done. Explained the service to be preformed and when additional issues found mad time to do the repairs during that visit. Service was timely and well done. Explained the service to be preformed and when additional issues found mad time to do the repairs during that visit. More

OIl change-Tire Rotation-Recall GREAT EXPERIENCE AS ALWAYS! I have always had my 2015 Escalade serviced at Holm Automotive, and I have always had great, prompt, friendly professional service and today was no ex I have always had my 2015 Escalade serviced at Holm Automotive, and I have always had great, prompt, friendly professional service and today was no exception. The Service Consultant (Mr. Loader) was very friendly, professional, very helpful, very knowledgeable and (like previous service consultants I have had since my 2015 Escalade purchase) made me want to come back. As I was waiting for my vehicle, my salesman even stopped by where I was sitting and said Hi. Everyone made me feel wanted (not pressured) and a very welcoming dealership from service people to salesman. They have my business for life! More

Totally enjoyable and wonderful dealer A very friendly staff and always takes the best care of us. Don't know why anyone would go anywhere else. Tim Holm always greets us when we're there A very friendly staff and always takes the best care of us. Don't know why anyone would go anywhere else. Tim Holm always greets us when we're there More

total awesome experience Love this dealership and service center. Everyone is efficient and pleasant to work with. I will and do recommend this dealership to all who will Love this dealership and service center. Everyone is efficient and pleasant to work with. I will and do recommend this dealership to all who will listen More

Routine Oil change and Tire Rotation I do not even consider having my car serviced any place else. The people at Holm are the best. They take great care of me and my Cadillac. I do not even consider having my car serviced any place else. The people at Holm are the best. They take great care of me and my Cadillac. More

Best Place Ever This place receives an A+ from me. I love dealing with Chuck Loader. He is always honest and I trust him completely. Holm has my business from now This place receives an A+ from me. I love dealing with Chuck Loader. He is always honest and I trust him completely. Holm has my business from now on. More