Holm Automotive Center Inc - Service Center

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're delighted to hear that you consistently experience professional, friendly, prompt service, and excellent workmanship from our team. We understand the importance of timely service and quality work, and we're pleased that we consistently meet your expectations. Jamie Avers, Chuck Loader, and Josh Sare, along with our entire team, are dedicated to providing exceptional service. Your positive review reflects our commitment to Customer Care, Industriousness, and our dedication to Excel in our workmanship. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're thrilled to hear that you find our team friendly, knowledgeable, and caring. We strive to provide top-notch service across all departments, and we're delighted that you appreciate having our dealership nearby. We understand the importance of convenience and excellent service, and we're committed to exceeding your expectations. Chris Eckert and the entire Holm Automotive team are dedicated to providing excellent customer care, reflecting our core value of Concern for Others and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're delighted to hear that Chuck provided you with such helpful and efficient service. We're glad he was able to take care of your oil change, tire rotation, and even set up an appointment for your husband's car. His friendly, knowledgeable, and quick service reflects our commitment to Customer Care and Industriousness. We appreciate you choosing Holm Automotive and we are happy that Chuck was able to provide you with such a positive experience. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently experience professional, prompt, and excellent service from our team. We're also glad you find everyone friendly and helpful. We strive to maintain high standards in all aspects of our service, ensuring every task is completed to excellence. Josh Sare, along with the entire team, is dedicated to providing exceptional customer care. Your positive review reflects our commitment to Professional Growth, Industriousness, and our dedication to Excel in all we do. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're thrilled to hear that you received fast and friendly service and that we were able to get you in for an oil change on the same day. We understand the importance of prompt service, and we're glad we could accommodate your needs. Jamie Avers and Lora Simmons, along with our entire team, are dedicated to providing efficient and friendly service. Your recommendation is greatly appreciated. Our ability to get you in quickly, and provide friendly service reflects our core values of Industriousness and Customer Care. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that Chuck was great to work with in getting your new keys made. We understand that needing new keys can be inconvenient, and we're pleased that Chuck was able to provide you with efficient and helpful service. His dedication to excellent customer service reflects our commitment to Customer Care. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your feedback. We're pleased to hear that you had positive experiences with our salesman and service advisor. However, we're very concerned to hear about your dissatisfaction with the technician involves. We take all feedback seriously, especially when it involves the quality of our service or professionalism. Service Manager Gary Hasselman will be reaching out to better understand the concern. We value your business and are committed to making things right. Your feedback helps us to improve our commitment to Excel in our work, and maintain our high standards of Customer Care. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're delighted to hear that you experienced good customer service and that our team was helpful and looked for ways to save you money. We understand the importance of providing value and transparency to our customers. We're also pleased that you found our mechanics knowledgeable. Jamie Avers and Chuck Loader's commitment to finding cost-effective solutions and providing knowledgeable service reflects our dedication to Customer Care and ensuring we provide Value. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your fantastic feedback! We're thrilled to hear you received excellent service from the moment you arrived until you left. We're proud that our team, including Jamie Avers, Gary Hasselman, Chuck Loader, Josh Sare, and Lora Simmons, contributed to your positive experience. We strive to provide consistent, high-quality service to all our customers, and your feedback reinforces our commitment to Customer Care and our dedication to Excel in every interaction. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's fantastic to hear! Thank you for sharing your positive experience. We're delighted that our service team was able to quickly identify and resolve the issue with your vehicle, especially after other dealerships were unable to. We understand how frustrating it can be to deal with unresolved vehicle problems, and we're pleased that we could provide you with a solution. Our team's ability to quickly diagnose and fix your problem reflects our commitment to Industriousness, Professional Growth, and our dedication to Excel in our service. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Abilene