Lance Gentry

Holm Automotive Center Inc responded

Thank you so much for sharing your experience! We're glad to hear that Lance was able to keep you well informed throughout the process, even from a distance. Clear and reliable communication is something we believe is just as important as any in-person interaction, and we're proud that Lance represented our team so well. We hope to have the pleasure of meeting you in person someday, and we appreciate you choosing Holm Automotive! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Dave, that's what we love to hear! Having unexpected truck trouble is never fun, especially on a busy Saturday with somewhere important to be. We're so glad Steve was able to step up and get you into a loaner so you didn't miss that soccer game! Getting you back in your own truck by Monday is a great example of our team's determination to take care of our clients when it matters most. We appreciate your business and hope the soccer game was a great one! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the 5-star review, Amy! We are so glad our team could provide a detailed explanation and get your vehicle fixed the very same day. We take pride in being both helpful and efficient, so it’s wonderful to hear you had such a positive experience. We appreciate your kind words about our staff and the work performed! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review, Lynette! We are so happy to hear that you had such a wonderful, no-pressure experience with us. It is great to know that Lance provided such excellent service. We truly appreciate your recommendation to others, both near and far! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review! We’re so glad to hear that Lance and the rest of the team have taken such good care of you. We truly appreciate you trusting us with your vehicle's service and look forward to helping you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review! We are so pleased to hear that our team provided a realistic timeline and met it for you. It is wonderful to know that everyone you interacted with was kind and understanding of your situation. We appreciate your feedback! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review, Janice! We are pleased to hear that our team’s knowledge of your service needs and warranty coverage made for a smooth visit. It is also wonderful to know that our friendly staff in the waiting area helped make you feel welcome. We appreciate your feedback! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review! We’re so glad to hear that Lance was able to get your vehicle in, diagnosed, and back on the road so quickly. Providing efficient and reliable service is what we strive for, and we appreciate you taking the time to highlight your experience with our team. Sincerely, the Holm Automotive Team of Abilene.