We had truck issues after traveling almost 450 miles from
Iowa and the crew at Holm's Automotive in Albilene didn't hesitate to work us in to their already busy schedule. Abilene KS is very fortunate to hav
Iowa and the crew at Holm's Automotive in Albilene didn't hesitate to work us in to their already busy schedule. Abilene KS is very fortunate to have a great service center in their community. Thanks go out to Lance Gentry, Jamie Avers, Chuck Loader and their amazing diesel mechanic's! You were able to get us back on the road and home safely. Thanks to an amazing team!!
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by Al and Val
Service Price Transparency
Jun 29, 2026 -
Holm Automotive Center Inc responded
What an incredible story — thank you so much for sharing it! Breaking down far from home after nearly 450 miles on the road is a stressful situation, and we are so glad Lance, Jamie, Chuck, and our diesel mechanics were able to step up and get you taken care of without hesitation. Working a stranded traveler into an already busy schedule is exactly the kind of concern for others that defines our team's character. We're relieved you made it home safely, and we hope the rest of your travels were smooth. You are welcome back anytime — though hopefully under better circumstances!
Sincerely, the Holm Automotive Team of Abilene
Everyone was very friendly and professional.
Lance was outstanding. He explained everything very well. I love bringing my car there for service. I won't take it anywhere else.
Lance was outstanding. He explained everything very well. I love bringing my car there for service. I won't take it anywhere else.
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by Mary
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Jun 29, 2026 -
Holm Automotive Center Inc responded
Thank you for taking a moment out of your busy day to leave us a kind word — we know your time is valuable and we don't take that for granted! We're glad the service delivered and that we could keep things moving efficiently for you. We look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene
Lance and Holm motors are always helpful.
I plan using Holm motors again in the future.
I plan using Holm motors again in the future.
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by Roger
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Jun 29, 2026 -
Holm Automotive Center Inc responded
Roger, thank you for the kind words and continued loyalty! We're glad Lance and the team have consistently delivered the helpful, reliable service you deserve. Knowing you plan to keep coming back means a great deal to us, and we will make sure we continue earning that trust every visit. See you next time!
Sincerely, the Holm Automotive Team of Abilene
Lance and Holm motors are always helpful.
I plan using Holm motors again in the future.
I plan using Holm motors again in the future.
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by Roger
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Jun 29, 2026 -
Holm Automotive Center Inc responded
Roger, thank you for the kind words and continued loyalty! We're glad Lance and the team have consistently delivered the helpful, reliable service you deserve. Knowing you plan to keep coming back means a great deal to us, and we will make sure we continue earning that trust every visit. See you next time!
Sincerely, the Holm Automotive Team of Abilene
Great customer support Always great customer service Very
nice and supportive and great customer service
nice and supportive and great customer service
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by sweetcuddly75
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Jun 22, 2026 -
Holm Automotive Center Inc responded
Thank you for the enthusiastic review! Consistently great customer service is something our entire team is deeply committed to, and it's wonderful to hear that has been your experience time and again. Lance and the rest of our crew genuinely enjoy taking care of our clients, and knowing that comes through means everything to us. We look forward to seeing you on your next visit!
Sincerely, the Holm Automotive Team of Abilene
Awesome customer service.
Steve,Jamie,and Chuch are great in the service dept. A+ And Chuck Awesome
Steve,Jamie,and Chuch are great in the service dept. A+ And Chuck Awesome
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by Greg
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Jun 15, 2026 -
Holm Automotive Center Inc responded
Greg, thank you for the enthusiastic A+ review! It's wonderful to hear that Steve, Jamie, and Chuck have all made such a positive impression in our service department. Having a team that consistently delivers awesome customer service is something we take great pride in, and your kind words will absolutely be passed along to each of them. We appreciate your support and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene
The people were friendly and professional.
The service area was clean and they kept me informed of what they were doing to my vehicle.
The service area was clean and they kept me informed of what they were doing to my vehicle.
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by rkmwang
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Jun 15, 2026 -
Holm Automotive Center Inc responded
Thank you for the wonderful review! Friendly, professional service in a clean and welcoming environment is exactly what every client deserves, and we're glad that was your experience. Keeping you informed about what's happening with your vehicle is something Lance and our service team take seriously — you should never have to wonder. We appreciate your business and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene
Super clean facility.
Easy to get appointment and they listened to our concerns. Got in very fast.
Easy to get appointment and they listened to our concerns. Got in very fast.
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by bevjeffrey
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Holm Automotive Center Inc responded
Thank you for the great review! We're glad to hear that getting an appointment was easy and that Jamie and Lance took the time to truly listen to your concerns — that's something we never want to overlook. We also take a lot of pride in maintaining a clean, welcoming facility for our clients. We appreciate your honest ratings across the board and look forward to earning those final stars on your next visit!
Sincerely, the Holm Automotive Team of Abilene
Always top notch customer service.
I would highly recommend them to other customers. We have been a loyal customer for many years
I would highly recommend them to other customers. We have been a loyal customer for many years
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by Rich1953
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Jun 08, 2026 -
Holm Automotive Center Inc responded
Rich, thank you for your loyalty and for the kind words! Clients who have trusted us for many years hold a very special place with our team — that kind of long-standing relationship is a testament to the trust and quality we work hard to uphold every single day. We're glad Lance and the rest of our team have consistently delivered the level of service you deserve, and we truly appreciate your recommendation. Here's to many more years together!
Sincerely, the Holm Automotive Team of Abilene
To the Management and Service Team,
I am writing to
formally commend your team for the outstanding automotive service I recently received. It is rare to encounter such a high level of professionalism,
formally commend your team for the outstanding automotive service I recently received. It is rare to encounter such a high level of professionalism, and I felt it important to officially recognize your staff's efforts.
From my initial contact, the efficiency of your operation was evident. Your team accommodated my vehicle immediately, demonstrating an exceptional commitment to customer service and minimizing any disruption to my schedule. Throughout the repair process, communication was exemplary; I was kept thoroughly informed of the vehicle's status with clear, transparent updates.
Furthermore, the final billing was highly competitive and very fair. I deeply appreciate your commitment to honest, reasonable pricing without compromising on the quality of the work.
To conclude an already excellent experience, your team provided a follow-up courtesy call to ensure the vehicle was performing to my satisfaction. This proactive level of aftercare is a testament to your organization's dedication to client retention and service excellence.
Please extend my sincere thanks to everyone involved. You have earned my highest recommendation and my future business.
V/R
Nicole Sizemore
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by Nsize
Service Price Transparency
Jun 08, 2026 -
Holm Automotive Center Inc responded
Nicole, thank you so much for taking the time to share such a thoughtful and detailed review — it truly means the world to our entire team. From scheduling to completion to the follow-up call, we are thrilled that every step of your experience reflected the trust, fairness, and quality we are committed to delivering each and every day. Transparent communication and honest, competitive pricing are standards we hold ourselves to without exception, and it is incredibly rewarding to hear that those efforts were noticed and appreciated. Reviews like yours remind us of exactly why we do what we do. We look forward to earning your continued trust and welcoming you back for many visits to come!
Sincerely, the Holm Automotive Team of Abilene
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