Holm Automotive Center Inc - Service Center

Holm Automotive Center Inc responded

Thank you for your review! We're thrilled to hear that Chuck and Shayla at the Abilene body shop provided excellent service and the bodywork on your vehicle was top-notch. We deeply apologize for the communication breakdown between the Salina dealership and the Abilene body shop that resulted in a week-long delay for your repair. We understand how frustrating that must have been, and it's not the experience we want for our customers. We're taking this issue seriously and are actively working on improving communication channels between our locations to prevent similar situations in the future. We appreciate your patience and understanding, Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

You just made our day at Holm Auto! Friendly and helpful customer service is a core value for us, and hearing that everyone you interacted with embodied that spirit is truly rewarding. Thank you for taking the time to leave such a positive review! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's music to our ears at Holm Auto! Thank you for leaving such a fantastic review about our service department. We set high standards for speed, professionalism, and friendliness, and knowing we achieved all three for you is a huge compliment to our team. There's no greater loyalty than a customer who says they "don't take their cars anywhere else." We appreciate your trust in our service department and their ability to handle your car's needs efficiently and courteously. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Hi there! We at Holm Auto appreciate you taking the time to leave a review, and we're thrilled to hear that Jamie Evers provided you with excellent service! We strive to take care of our customers' auto needs quickly and efficiently, and it means a lot to know we achieved that for you. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for leaving such a positive review about Holm Automotive! We're thrilled to hear you had a great experience working with Chris Eckert. Chris truly embodied the Holm Automotive spirit with his professionalism, attentiveness, and overall pleasant demeanor. We strive to create a welcoming environment where our customers feel comfortable and valued, and Chris clearly achieved that for you. We appreciate you taking the time to recognize his efforts! Thank you for you business, we look forward to seeing you soon! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We at Holm Automotive are truly happy to hear we could be of assistance, especially considering you're all the way from Florida. Accommodating travelers and out of state customers is just one way we demonstrate our premium culture. We are certainly glad you checked in with us! Safe Travels! Sincerely, the Holm Automotive Team of Abilene.

Jessica Goodale responded

It starts with a friendly voice answering the phone and ends with a friendly smile handing you back your keys - Holm Automotive has always provided great service! And that is on top of trustworthy service on my vehicle! The option of using a loaner car if needed is also a very nice advantage at Holm Automotive.

Holm Automotive Center Inc responded

Moose, thanks for the 5-star review! We'll be sure to recognize Josh for his excellent service. #HolmHappyCustomer

Holm Automotive Center Inc responded

That's an interesting turn of events! Glad we at Holm Automotive Center recognized the value of your Camaro and were able to assist. Sincerely, the Holm Automotive Team of Abilene. .

Holm Automotive Center Inc responded

This is fantastic feedback, thank you for sharing! We appreciate your kind words about Jamie. It's great to hear he was transparent with the quote and timeframe, and that he was able to accommodate your pick-up needs. Sticking to the estimate is important to us, and we're glad we delivered on that promise. Thanks for trusting Jamie and our team with your vehicle. We look forward to seeing you again in the future! Sincerely, the Holm Automotive Team of Abilene.