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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,872 Reviews

3,872 Reviews of Holm Automotive Center Inc - Service Center

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March 17, 2025

they always get me in and explain the problems that truck was having. Really enjoy seeing the people and would trust them all in helping me make the best decision of what the status of my truck is. Very prof More

by LWELLIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lora Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Mar 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that we consistently get you in for service and provide clear explanations of your truck's issues. We value building trust with our customers and ensuring you understand the status of your vehicle. We strive to be professional and provide expert advice. We appreciate you taking the time to share your experience. Sincerely, the Holm Automotive Team of Abilene.

March 16, 2025

AJ was absolutely wonderful helping me find the perfect vehicle for my family. He helped me purchase my very first car all by myself! All the other staff members that I spoke to were extremely nice and res More

by spence_8119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Wobbeking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Abernathy
Mar 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your fantastic feedback! We're thrilled to hear that AJ provided you with such a wonderful experience and helped you find the perfect vehicle for your family. We're especially delighted that he assisted you with your first solo car purchase. We're proud of AJ's dedication to customer care and his ability to make your experience enjoyable and stress-free. We are concerned for others and want to help our customers. We appreciate your recommendation and are grateful for your business. Sincerely, the Holm Automotive Team of Abilene.

March 16, 2025

Very professional and knowledgeable about their jobs. Quick and fast services. Explains what us going on with your vehicle. More

by ChristAffiliated06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lora Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Mar 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your feedback! We're glad you found our team professional and knowledgeable, and that you appreciated our quick and efficient service. We also value clear communication and are pleased that we were able to explain your vehicle's issues to you. We are industrious and strive for professional growth. We appreciate you taking the time to share your experience. Sincerely, the Holm Automotive Team of Abilene

March 15, 2025

I love coming here since they are always honest and do a great job each time I come here. They are always professional from the secretary to the top person. More

by elizabeth.figueroa58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lora Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Mar 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently have a positive experience at our dealership. Honesty, integrity, and professionalism are core values we uphold, and we're glad they shine through in every interaction, from our administrative staff to our leadership. We are trustworthy and strive to excel in all that we do. We appreciate you taking the time to share your experience. Sincerely, the Holm Automotive Team of Abilene.

March 15, 2025

The staff has always been friendly and respectful. Chuck has always been great to work with and is very knowledgeable. Service dept is always clean and tidy when I've been in to pick up vehicle. More

by MJ32
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Loader
Mar 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your kind words! We're delighted to hear that our staff has consistently been friendly and respectful, and that Chuck has been a valuable asset to your service experiences. We're also glad you've noticed the cleanliness of our service department, as we strive to maintain a professional and welcoming environment. Chuck's knowledge and dedication exemplify our core values of customer care and professional growth. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Abilene.

March 15, 2025

Chuck did a great job getting me in and out and the service was solid. I would recommend the service here for sure. More

by Big Moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your feedback! We're pleased to hear that Chuck provided you with efficient and solid service. We appreciate your recommendation of our service department. Sincerely, the Holm Automotive Team of Abilene.

March 14, 2025

I felt pressured to buy the tires but went home thought about nope didn't buy them. He didn't tell me the tread number or why I needed the tires. More

by cindylouks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Loader
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Mar 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your feedback. We regret that you felt pressured during your recent visit and that you were not provided with the necessary information to make an informed decision about your tires. We understand the importance of transparency and clear communication, and we apologize that this was not your experience. We are determined to always improve our customer interactions and will use your feedback to coach our team Please reach out if we can be of further assistance. Sincerely, the Holm Automotive Team of Abilene.

March 13, 2025

Thank you so much for everything. Car is running better than it ever has! Y’all are the BEST! More

by shannrgotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your enthusiastic feedback! We're thrilled to hear your car is running better than ever and that you consider us the best. We strive to provide top-notch service and ensure our customers are completely satisfied. We appreciate your kind words and are grateful for your business. Sincerely, the Holm Automotive Team of Abilene.

March 13, 2025

Chuck always has such a positive attitude and is always knowledgeable with his advice on vehicle repairs. He is such a valuable employee for Holm Automotive Center. More

by andyelliott2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Holm Automotive Center Inc responded

Thank you for your kind words! We're delighted to hear that Chuck consistently provides you with positive and knowledgeable advice. We agree that he is a valuable asset to our team, and his dedication to customer care and his positive attitude truly exemplify our core values. We appreciate you taking the time to share your feedback. Sincerely, the Holm Automotive Team of Abilene.

March 11, 2025

Chuck handled my Extended warranty work with professionalism. He contacted the company and made sure it was handled correctly and I was compensated what I deserved. More

by Landenjturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Holm Automotive Center Inc responded

Thank you for sharing your experience. We're pleased that Chuck handled your extended warranty work professionally and ensured you received the compensation you deserved. His diligence in contacting the warranty company and advocating for you reflects our commitment to customer care. Sincerely, the Holm Automotive Team of Abilene

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