Holm Automotive Center Inc - Service Center

Holm Automotive Center Inc responded

We're delighted to hear about your positive experience during your recent service visit at Holm Automotive! Prompt, efficient, friendly, and quality service are the pillars of our commitment to customer satisfaction, and we're thrilled that you noticed and appreciated our efforts. Chuck and our dedicated body department take great pride in ensuring that every aspect of your service is done well and to your satisfaction. Your kind words are a testament to their hard work and dedication. Thank you for choosing Holm Automotive for your automotive service needs. If you ever require assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you with the same level of excellence on your next visit! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Jack, we greatly appreciate your positive feedback regarding your recent service visit at Holm Automotive! Our team takes pride in providing professional and attentive service to all our valued customers. The fact that you noticed and appreciated our thorough approach, including the walk-around and photo documentation of your car, means a lot to us. Your satisfaction is our top priority, and we're thrilled to know that you feel heard and well taken care of. If you ever have any more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive for your automotive needs. We look forward to serving you again with the same level of dedication and care. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're thrilled to hear about your positive experience at Holm Automotive! Delivering quick, efficient, and thorough service is always our top priority. We understand the importance of keeping our promises and getting things done promptly. It's fantastic to know that our competitive service prices met your expectations as well. Thank you for choosing Holm Automotive, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Emily, we greatly appreciate you sharing your positive feedback about your service visit at Holm Automotive! Our team takes pride in providing a seamless and efficient experience for our customers. It's wonderful to hear that you found everyone easy to work with and that we were able to quickly and efficiently take care of your vehicle. If you have any further needs or questions, please don't hesitate to reach out. We're here to assist you whenever you need us. Thank you for choosing Holm Automotive! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to share your fantastic experience with our service department at Holm Automotive! We're thrilled to hear that our team went above and beyond to make your visit exceptional. Getting your Yukon in promptly, providing consistent updates, and finishing the service sooner than expected are all part of our commitment to delivering top-notch service. We truly appreciate your high recommendation and your trust in us. If you ever need assistance again, please don't hesitate to reach out. We look forward to serving you in the future! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Josh, we truly appreciate you sharing your experience following your service visit at Holm Automotive. We understand how stressful a breakdown can be, especially when you're far from home. We're glad we could provide you with timely assistance by arranging the towing of your 2022 Chevy Colorado to our dealership and setting up a loaner vehicle for your convenience. Keeping you informed every step of the way is our way of ensuring transparency and delivering exceptional service. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Holm Automotive and for allowing us to be of service during this time. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to provide feedback on your experiences with Holm Automotive. We're delighted to hear that you had a pleasurable buying experience with Michelle Holt and that she made sure you felt comfortable and well-assisted throughout the process. We understand that service issues can be frustrating, and we appreciate your patience and understanding in this matter. It's great to hear that working with Chuck Loader was a pleasant experience, even though the resolution took longer than expected. We apologize for any inconvenience caused by the extended timeline. We're glad that Michelle and Tim Holm were able to step in and assist to ultimately resolve the issue. Your satisfaction is important to us, and we'll continue to work hard to improve our services and ensure timely resolutions in the future. If you have any further questions or require assistance, please don't hesitate to reach out. We value your business and are here to serve you. Thank you for choosing Holm Automotive and giving us the opportunity to improve and serve you better. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your glowing review of your service visit at Holm Automotive! We're absolutely thrilled to hear that we've earned your trust and that you consider us the best dealership around. Our team takes pride in providing exceptional service and a positive experience for our valued customers like you. It's wonderful to know that you find our staff to be the best people around and that you appreciate the ease of working with us. Your loyalty means the world to us, and we're grateful for the opportunity to serve you. If you ever need anything or have any questions in the future, please don't hesitate to reach out. We're here to provide the same outstanding service that you've come to expect from Holm Automotive. Thank you for choosing us as your preferred dealership! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive experience following your service visit at Holm Automotive! We're thrilled to hear that our service department staff provided you with a very professional and helpful experience. Delivering friendly and prompt service is a top priority for us, and we're glad to know that we consistently meet your expectations. Your satisfaction is important to us, and we're grateful for your trust in allowing us to work on your car. If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to provide you with the same high-quality service that you've come to expect from Holm Automotive. Thank you for choosing us for your automotive needs! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thanks for your candid feedback regarding your visit. Our sincerest apologies for not meeting your expectations as this is typically not the case. I will make sure our leadership team sees this information and can discuss necessary adjustments to the process. We hope you'll continue to service with us and let us know if we can do anything more. Sincerely, the Holm Automotive Team of Abilene.