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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
4,034 Reviews
Call Service Center (785) 263-4000

4,034 Reviews of Holm Automotive Center Inc - Service Center

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September 26, 2023

Holms is GREAT! Waiting for two months to get auto fixed was the only negative. More

by tphilliard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare, Rick Angel
Report | Print
Oct 19, 2023 -

Holm Automotive Center Inc responded

Thank you for the five star review and your patience while the team completed your repairs. We apologize for the delay and hope you'll continue to choose Holm in the future. Safe Travels! Sincerely, the Holm Automotive Team of Abilene.

September 25, 2023

Service department was busy the morning I took my SUV over for service. Jamie told me it would be a few minutes before they could get to it. Never have had a problem with the service department. More

by Kevin Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Baier
Report | Print
Oct 19, 2023 -

Holm Automotive Center Inc responded

Your satisfaction is important to us Kevin and we appreciate the 5 Star review! We'll pass your comments on to the team! See you next time! Sincerely, the Holm Automotive Team of Abilene.

September 25, 2023

I was treated eith wonderful customer service. I felt so confident that I would be taken care of. I live in Leonardville but will take the drive back for service. Thank you for being so great Ala More

by bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Baier
Report | Print
Oct 19, 2023 -

Holm Automotive Center Inc responded

Thank you for making the drive. We are very grateful you found Alan and the team accommodating and helpful. Safe travels to and from Leonardville this fall and we hope to see you again soon! Sincerely, the Holm Automotive Team of Abilene.

September 24, 2023

Courteous, Communication is great, Follow-up calls were appreciated, detailing Cheverolet pickup was absolutely amazing More

by tesshageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Baier
Report | Print
Oct 19, 2023 -

Holm Automotive Center Inc responded

Thanks for the great review! We have a top notch reconditioning team led by Manager John Nipper. His communication with Chuck and Alan and attention to detail makes all the difference. Thanks for noticing and letting our staff know they rock! See you next time! Sincerely, the Holm Automotive Team of Abilene.

September 24, 2023

Body shop is great, service on the service side is terrible, I don't remember the mans name that was working the counter but he is rude, bad attitude, not helpful. More

by Avenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Holm Automotive Center Inc responded

Very kind of you to leave such a high ranking remark considering your experience with our service staff. Service Manager Gary Hasselman takes your satisfaction to heart and I can assure you he will review the situation with great care. Thanks for the kind words about the collision center staff and we hope you'll give us an opportunity to earn that fifth star. Sincerely, the Holm Automotive Team of Abilene.

September 24, 2023

Friendly, come to waiting area to keep you updated on the service Being done. Also keep you up-to-date on new issues found. Explain situations so you can understand it. More

by Janmacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Holm Automotive Center Inc responded

Nobody likes to be left wondering and we've all been there. Thanks for noting the difference when servicing with Holm Auto. Stop in for coffee or popcorn when you have time! Sincerely, the Holm Automotive Team of Abilene.

September 22, 2023

Very efficient always willing to go above and beyond what it takes to make the customer happy More

by taplinracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Baier
Report | Print
Oct 19, 2023 -

Holm Automotive Center Inc responded

We wouldn't be living our mission if we didn't go above and beyond your expectations. Thanks for noticing and letting the online community know we are a proud to take the care needed to keep you rolling! See you next time! Sincerely, the Holm Automotive Team of Abilene.

September 21, 2023

Very thorough. Staff very friendly and helpful Facility is clean and welcoming l I feel confident that any issues will be dealt with timely More

by berg305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Baier
Report | Print
Oct 19, 2023 -

Holm Automotive Center Inc responded

We are so glad to hear that you had a positive experience at our dealership! It's important to us that our customers feel welcome and confident in our abilities. We strive to provide our customers with a thorough and efficient service experience, and we appreciate your feedback on our friendly and helpful staff and clean and welcoming facility. We also appreciate your confidence in our ability to deal with any issues you may have in a timely manner. We understand that your time is valuable, and we are committed to getting you back on the road as quickly as possible. Thank you for choosing our dealership! We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

September 21, 2023

Jamie again goes out of the way to make sure the customers needs are met. He is top notch! More

by cmsh0314@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Thomas
Report | Print
Oct 19, 2023 -

Holm Automotive Center Inc responded

It's important to have employees like Jamie on your team, as they are the ones who are interacting with customers on a daily basis and who are responsible for creating a positive customer experience. Jamie's commitment to customer satisfaction is evident in his willingness to go above and beyond for his customers. Thank you for the kind words and high ranking review! Sincerely, the Holm Automotive Team of Abilene.

September 21, 2023

Holm Automotive personnel are friendly, professional, and give great service. I recommend them without any hesitation. More

by DARYLRONEY
Recommend Dealer
Yes
Employees Worked With
Alan Baier
Report | Print
Oct 19, 2023 -

Holm Automotive Center Inc responded

Thank you so much for your kind words about Holm Automotive! We appreciate your recommendation, and we're so glad to hear that you had a positive experience with our dealership. We strive to provide our customers with a friendly, professional, and service-oriented experience. We're proud of our team's commitment to providing our customers with the best possible service, and we're glad to hear that you were happy with the service you received. See you next time! Sincerely, the Holm Automotive Team of Abilene.

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