Holman Honda of Ft. Lauderdale

False advertising for oil changes! I scheduled an oil change with Holman Honda Dec 20, 2025. Upon arrival I asked what the cost would be and was told by the advisor it was $69.95. I I scheduled an oil change with Holman Honda Dec 20, 2025. Upon arrival I asked what the cost would be and was told by the advisor it was $69.95. I showed him the advertised price of $59.95 and he said he would take off $10.00. It would then be $74.79. I again let him know and showed him a screenshot of what is advertised - $59.95. I asked how could it now be $74.79 when Florida sales tax is 6% making the total $63.55? He said there are additional fees included. I let him know that these additional fees are not in any small print on the advertised price and this was false advertising. He said he had no control over pricing. At this point I had no choice but to move forward with the oil change since I had other businesss to attend to that day. I was told it would be one and a half hours. I was a bit shocked that showing up on time for my scheduled appointment for a simple oil change would take one and a half hours. I was told this is standard procedure for an oil change. When an hour and a half from my arrival time came around, I was notified my car was ready. Again I brought up the additional cost and was told that I should not mention this in my review because it would reflect poorly on him. If there had been a polite explanation of these hidden fees I might have been a little less irritated but it was all "matter of fact" and I was not treated like a valued customer even though I had just had over $1100.00 done to my 2022 CRV earlier in the year as preventative maintenance. I don't feel like a valued customer and I don't appreciate the false advertising. If there are additional fees on an advertised oil change then put it in writing in the ad but don't hide it and don't try and convince me not to mention it in a review! More

Enjoyed working with Dan. Very professional and could tell how much he loved the car industry. Any questions we had that he did not know he immediately did the research. Highl Very professional and could tell how much he loved the car industry. Any questions we had that he did not know he immediately did the research. Highly reccomend working with him. And everyone we encountered on their team was very friendly and professional. More

We have been to over 18 dealerships in the past 4 months, Dan R. by far was the most easy going, knowledgeable, and understanding sales rep we have interacted with. Even in finance with Randi, there was no p Dan R. by far was the most easy going, knowledgeable, and understanding sales rep we have interacted with. Even in finance with Randi, there was no pressure and we felt taken care of. Their rates were competitive, and we ended up leaving with a car we love. More

Great selection of vehicles, highly professional and trustworthy. Erion made the process seamless and simple. trustworthy. Erion made the process seamless and simple. More

Dan is the most caring and compassionate associate. This is our second car from him and I have recommended him several times over the years. This is our second car from him and I have recommended him several times over the years. More

By far, the best customer service. Eddy Milleret was amazing and certainly went the extra mile! Eddy Milleret was amazing and certainly went the extra mile! More

LUIS FIGUEROA in service is absolutely one of the most friendly & professional employees that I have encountered at Holman Honda. Been through a LOT this past few months w/ my Mom’s death & he is one of a friendly & professional employees that I have encountered at Holman Honda. Been through a LOT this past few months w/ my Mom’s death & he is one of a very few people I have experienced publicly to have sincere empathy, understanding, & patience, while going out of his way doing everything possible to solve my car’s issue immediately. **HE SHOULD BE RECOGNIZED & REWARDED FOR HIS OUTSTANDING CUSTOMER SERVICE- PERIOD.** I am grateful for the excellent customer service I receive at Holman, but Luis is truly top notch & another reason I will keep coming back. More

My sales representative Nelson Reina was awesome! very professional and easy to deal with, My finance rep. Randi Greene was great as well, there were no hidden fees, no pressure to buy any additional very professional and easy to deal with, My finance rep. Randi Greene was great as well, there were no hidden fees, no pressure to buy any additional riders. Our overall experience was great and I would definitely purchase from Holman Honda again. Keep up the good job! More

Excellent Service at the Service Department. Luz Rodriguez was awesome. Excellent knowledge and customer service! Luz Rodriguez was awesome. Excellent knowledge and customer service! More