Holman Honda of Ft. Lauderdale - Service Center
Fort Lauderdale, FL
1,369 Reviews of Holman Honda of Ft. Lauderdale - Service Center
Safety recall Joseph was very helpful and kept me informed when the time took longer than expected. The part was not available, but he was reassuring that he will Joseph was very helpful and kept me informed when the time took longer than expected. The part was not available, but he was reassuring that he will keep me informed. More
Timely Only complaint was mechanic spilled oil on my valve covered and intake manifold and didn’t clean them or wiped of dirt around fill port. Been getting Only complaint was mechanic spilled oil on my valve covered and intake manifold and didn’t clean them or wiped of dirt around fill port. Been getting service here for five years first this has happened he probably was having a bad day. More
Oil Change Oil change completed but not in 2 hours as suggested. Appointment was for 11:40 am. Car was ready just before 4 pm. Fortunately I chose to be taken ho Oil change completed but not in 2 hours as suggested. Appointment was for 11:40 am. Car was ready just before 4 pm. Fortunately I chose to be taken home so I wasn't sitting at the dealer waiting. More
Poor Service I spent 3 1/2 hours for an oil change and inspection and I had an appointment. The additional work to be performed was okay ( back tires/ alignment/ b I spent 3 1/2 hours for an oil change and inspection and I had an appointment. The additional work to be performed was okay ( back tires/ alignment/ battery ) until they said I would need windshield wipers replaced soon as I had only had them replaced with Honda wipers in November 2018 and felt your product should last more than 6 months. I felt at that point that I was being ripped off. More
Maintenance work It was great and fast. I would go back here again. It’s awesome. I enjoyed jeree was a service advisor. She was customer service friendly. I like the It was great and fast. I would go back here again. It’s awesome. I enjoyed jeree was a service advisor. She was customer service friendly. I like the videos they send to your phone about the problems in the car. It was cool. High tech. More
Customer service was great, price not so much Eddy is GREAT!! He is always so helpful, polite and breaks everything down for you. I have been going to him for years and I wouldn’t have it any othe Eddy is GREAT!! He is always so helpful, polite and breaks everything down for you. I have been going to him for years and I wouldn’t have it any other way. The only thing that bothered me was the price. This was my first oil change on a brand new 2019 HRV and I paid $80, that’s a lot in my eyes especially for my first oil change. More
Terrible experience I made a 2pm appointment for an oil change. I was told it would be around 45 minutes so I decided to sit and wait. After waiting an hour and 15 minute I made a 2pm appointment for an oil change. I was told it would be around 45 minutes so I decided to sit and wait. After waiting an hour and 15 minutes I went looking for the associate who I made the appointment with, but he was no where to be found. After trying to get some assistance for the next 30 minutes, someone was finally able to get my car for me. They tried to tell me I needed to change my cabin air filter, which my husband had just changed for me the week prior. They didn’t wash my car for me. And when I got home, my check tire pressure light came on. I left a voicemail when I got home and no one has gotten back to me yet. I was there for a total of 1 hour and 45 minutes and when I asked why my car wasn’t washed, they said it would take more time. More time than an hour and 45 minutes?! No thank you. More
Amazing service They worked me in as my car battery was dying. Had I turned my car off one more time, it would not have started back up. Not only was the service prom They worked me in as my car battery was dying. Had I turned my car off one more time, it would not have started back up. Not only was the service prompt, but it was also very professional! More
Great service I've always had great service every time! Been coming there for many years, starting when it was Moody Honda on Federal Hwy! Thank you! I've always had great service every time! Been coming there for many years, starting when it was Moody Honda on Federal Hwy! Thank you! More
Jere Estrill Jeree was fantastic .I had mentioned that I didn’t understand some of the icons on my dashboard, so in addition to facilitating my scheduled service, Jeree was fantastic .I had mentioned that I didn’t understand some of the icons on my dashboard, so in addition to facilitating my scheduled service, she took me right out to my car and explained the use of the icons. She also went over other things I hadn’t made use of. The service was done with minimal wait time and even enjoyed a nice cup of coffee. Thank you, Jeree! Michaele Durant I would add that the person I dealt with when I called to schedule my service was so polite and accommodating. it was a pleasure! More