Holman Honda of Ft. Lauderdale - Service Center

Regular Maintenance Reliability Holman Honda has a team of service writers and mechanics that has its clients as their priority! I really appreciate their new service of sending a v Holman Honda has a team of service writers and mechanics that has its clients as their priority! I really appreciate their new service of sending a video of the entire inspection of my vehicle before doing any work. They never try to upsell me and always make me aware of specials on the services I need. More

If Honda repaired my car out of the kindness of their hearts, THAT would be a story. The facts are, I payed Honda to do work on my car because they recommended it. And I assume the job was done satisfact hearts, THAT would be a story. The facts are, I payed Honda to do work on my car because they recommended it. And I assume the job was done satisfactory. I am too ignorant to determine whether any of that is true, and I honestly don’t care. And, like what I told one of the staff members who works there, no complaints is good too. Better than acting like I know what I’m talking about. I never repaired a car in my life so I can’t really determine what and/or how well a job a mechanic has done. And I’m only writing this because Honda won’t stop asking me to “Review” their service. Well, here it is. Go ahead and delete it again because it didn’t meet you “guidelines”. I’ll go out on a limb here and assume Honda is an honest company. (Not to cast doubt, but I’m sure there is sprinkled honesty with dishonesty dependent on trade practices and how methods are used, which can variate dependent on people involved, which then people variate dependent on what works for them, so playing a guessing game (judging game) is not necessarily the best way to determine value of work, actually learning how cars work, which I am not going to do, is the only way to accurately determine) So, I am not qualified to review Honda’s work. I trust that what they told me is true thinking, “Whatever they did, they won’t let me leave the lot with a busted vehicle, because I can die if that happened.” Point is, I trust people aren’t lying because I don’t depend on their truth as much as I depend on my own so I enter every situation neutral, meaning, whatever deals are made won’t drastically effect my perception. Marketing doesn’t work on me. I skip commercials. I don’t read reviews. And I am better off for it because I can be more truthful with myself and less judgmental of others. Nailed that review. Word life. More

Jeree is the ONLY reason why I come to this dealership. She is polite, PROFESSIONAL, and demonstrates great customer service and expertise everytime I visit. She is polite, PROFESSIONAL, and demonstrates great customer service and expertise everytime I visit. More

Service was good and I was happy with Eddy. I asked for Service was good and I was happy with Eddy. I asked for the car to be clean but interior was not done at all. Disappointed in that. Service was good and I was happy with Eddy. I asked for the car to be clean but interior was not done at all. Disappointed in that. More

Service was great have never gone anywhere else since I drove the car off the showroom floor. Waiting area was fine and liked the video of the inspection drove the car off the showroom floor. Waiting area was fine and liked the video of the inspection More

Jeree was very helpful and knowledgeable The service and parts departments were clean and everyone was pleasant and helpful. At this time I did not deal with anyone in the sales department. A The service and parts departments were clean and everyone was pleasant and helpful. At this time I did not deal with anyone in the sales department. Also, the restroom was very clean More

This dealership provides good customer service. I really like the fact that they provide video reference of your car problems and parts needed. It makes it feel more trust worthy. like the fact that they provide video reference of your car problems and parts needed. It makes it feel more trust worthy. More

I come back for the service I bought a new Honda Fit at Holman Honda a year ago. My previous car, a Honda Civic, was bought at the old Holman Honda location 17 years ago. All the I bought a new Honda Fit at Holman Honda a year ago. My previous car, a Honda Civic, was bought at the old Holman Honda location 17 years ago. All these years, I have worked with Eddy Milleret. I keep coming back because Eddy is honest and gives great service. This time, Matthew was the mechanic, He had noticed an issue when I had the car inspected a week ago. They took care of it on this visit. Because of the professionalism, I will keep coming back for service. More

Jeree in the service department was very helpful to me. I will definitely ask for her the next time my car needs some type of maintenance. will definitely ask for her the next time my car needs some type of maintenance. More

I got a flat this week and was told to go to the dealership. Unfortunately, from the moment I drove up to the service plaza, I was treated like a second class citizen. Frankly, I don’t believe any c dealership. Unfortunately, from the moment I drove up to the service plaza, I was treated like a second class citizen. Frankly, I don’t believe any car should pull up and be largely ignored. i mean, what was the point of making an appointment? Greeting is standard customer service. These people are coming to you with stress from vehicle issues after all. Because I have a Toyota, I was laughed at when I mentioned my warranty. I purchased the Toyota from Holman. Later I was asked with condescension, “So, you believe you have a warranty with us...” Having warranty is not a matter of opinion, I mentioned, and a lot of effort was taken in the sale to convince me to add a warranty. I was then told to sit and wait, so I asked if I should return home. At which point I was told I’d be called in a day or two! So what exactly was I being told to sit and wait for? Was it so I could wait an hour before finding out they didn’t have the right tire? Two days of driving on a spare later, I came in for my new tire, was quoted an hour, and didn’t hear from anyone until I asked 2 hours later. Again, good customer service requires communication. I’ve never known any mechanic who took two and a half hours to put on a new tire. I was sure they were giving my vehicle a complimentary vacuum or quick wash, but nope — just a new tire. Absolutely no effort went in to making me feel like a part of the Holman family or like a valued customer. Instead, I was treated like an inconvenience. My previous mechanic always made my problem his priority... More