Holman Honda of Ft. Lauderdale - Service Center

5 appointments and still having the same issue My light for low tire pressure has been turning back on every time is reset. A tire was replace on my first appointment and then pressure checked and My light for low tire pressure has been turning back on every time is reset. A tire was replace on my first appointment and then pressure checked and warning reseted on all other appointments since then. Issue has been going on for over a month, I have to spend my Saturday mornings dealing with this because I can’t go during the week, every time I ask to please go beyond checking on the tires pressure, something else must be wrong with a sensor. I went this past Saturday morning for the last time and by the afternoon the light was already back on. My car is only a few months old, I shouldn’t have to go through all this trouble, my car is under full warranty so the service department has no excuse Not to run as many test or replace whatever broken sensor my car has and get it Fix once and for all. The low pressure light is meant to help me know when the tires aren’t safe to drive but if the warning is always on Then how could I know if I am in danger of an accident. More

Good Service, but overall meh I've been coming to the Holman Honda of Ft. Lauderdale Service Center since I purchased my car back in 2015, service was always above and beyond, but I've been coming to the Holman Honda of Ft. Lauderdale Service Center since I purchased my car back in 2015, service was always above and beyond, but this last visit it all felt FLAT, my representative didn't go above and beyond as my previous rep used to do for me... ex: complimentary car wash was not even mentioned, and coupons? "You better print them and bring them, we are not spoiling you anymore" for reference, my previous rep always had the current coupons in hand and was ready to take my experience to the next level. Also it felt a little tacky that one of the reps has the prices of all other service centers printed out and stuck on her desk, all crinkly, like she was ready to say: 'well go somewhere else and pay more' .... Service was ok and on time but wow, the new rep ladies.... meh. More

Annie G. Was the most helpful Annie was so helpful from the very beginning. I will make sure to go back to her next time! She was clear and made sure to address all of my questions Annie was so helpful from the very beginning. I will make sure to go back to her next time! She was clear and made sure to address all of my questions and concerns. More

Vehicle maintenance check for first time Honda owner I received an email from the dealer recently to bring in my recently purchased 2017 Honda Accord for free tire rotation and maintenance check. I made I received an email from the dealer recently to bring in my recently purchased 2017 Honda Accord for free tire rotation and maintenance check. I made an appointment with Service Writer Mark Greene for Friday morning. From beginning to end, the experience exceeded my expectations. Mark was professional, knowledgeable and very courteous. I was pleasantly surprised to also receive a video of the inspection that showed what was done. The mechanic was awesome too. As a former Mercedes Benz owner, I was never treated this well. Thank you for a great experience! More

Great service I love the video walk around and knowing what is suggested. It really helps me make the right decisions about my car. It makes me feel like I am right I love the video walk around and knowing what is suggested. It really helps me make the right decisions about my car. It makes me feel like I am right there in the shop. More

Excellent and Trustworthy I love the new inspection video of your vehicle. It was sent straight to my phone and I was able to see exactly what issues I am having with my car. P I love the new inspection video of your vehicle. It was sent straight to my phone and I was able to see exactly what issues I am having with my car. Pictures with explanations helped me to understand and to know what needs immediate attention. Mark Hartman, my Service Advisor, provides the best experience I feel possible. More

15K Service The video inspection of my vehicle sent to me while waiting in the waiting room was GREAT. I sent this to several friends and family members who were The video inspection of my vehicle sent to me while waiting in the waiting room was GREAT. I sent this to several friends and family members who were equally impressed. I showed it to 2 coworkers who have fairly new Honda's and they plan on using your Service Dept for all their future needs. More

very professional Annie was great; very friendly and professional and took care of my car in a very timely manner. I would recommend this center to others. Annie was great; very friendly and professional and took care of my car in a very timely manner. I would recommend this center to others. More

Great cooperation between the departments Have to admit that they have a great cooperation between the departments! They fix our car fast and staff was really helpful and friendly. Thank you! Have to admit that they have a great cooperation between the departments! They fix our car fast and staff was really helpful and friendly. Thank you! More

The performance felt excellent Thank you Jerry And the team to for fast and reliable service. It is Always a pleasure to have tea while waitingI. The overall performance of my car Thank you Jerry And the team to for fast and reliable service. It is Always a pleasure to have tea while waitingI. The overall performance of my car feels great. More