Holt Motors
Cokato, MN
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no keys to test drive new cars My family drove from the cities to Holt to test drive a used car. A prior conversation on the phone I was told by Jerome that he was not sure of the My family drove from the cities to Holt to test drive a used car. A prior conversation on the phone I was told by Jerome that he was not sure of the location of keys for the used vehicle, but then said they were there. On arrival we were told there were no keys to start the vehicle. So time and money were wasted due to Jerome's lack of customer service. In fairness some other employees tried to help but we there to see the vehicle that we had discussed with Jerome. We were told sorry by a couple employees, but no acknowledgement from Jerome. More
Love my car!! I have purchased my last 4 new cars from Holt. This time I worked with Jerome and Damon and it was a good experience. They found just the car I want I have purchased my last 4 new cars from Holt. This time I worked with Jerome and Damon and it was a good experience. They found just the car I wanted --- in the color I wanted with the features I wanted. Good rebate and good financing rates. Very happy with my purchase. And I do love the Focus I purchased. More
Helpful Experience I worked with Ryan Nelson, He did a good job in putting together the right packages to get me more rebates and more truck for my money. I was also s I worked with Ryan Nelson, He did a good job in putting together the right packages to get me more rebates and more truck for my money. I was also satisfied with the money allowed for my trade in. The experience was great and I love my new truck. More
Used Edge We bought an 2014 Edge. I would have given an excellent however the sale and close process seemed a bit unorganized but they were friendly throug We bought an 2014 Edge. I would have given an excellent however the sale and close process seemed a bit unorganized but they were friendly throughout whole process. Also when I buy a vehicle I expect the fuel tank to be filled and good clean detail. The detail was barely step above auto car wash with soap residue still on chrome and mirrors. Overalll I was happy and you can't beat a lifetime power train warranty for free. More
Wonderful Experience! Jerome and Steve were great to work with! No pressure what-so-ever and great customer service. We would recommend them and Holt Motors to anyone. They Jerome and Steve were great to work with! No pressure what-so-ever and great customer service. We would recommend them and Holt Motors to anyone. They made buying a van easy and even enjoyable! Thank you both! More
Pain Free Working with Daman and Steve was "pain free". They made everything so easy and we were very happy with the quick service to be able to get into our n Working with Daman and Steve was "pain free". They made everything so easy and we were very happy with the quick service to be able to get into our new vehicle. More
A great last sale! Thank you Clarence for all your service! It was bittersweet being able to help Clarence with another sale in our family. Clarence has always been a gentlemen to us as a salesman and friend. H It was bittersweet being able to help Clarence with another sale in our family. Clarence has always been a gentlemen to us as a salesman and friend. He worked out a deal with us on a couple vehicles, trading in one vehicle and walking away with 2 wonderful pre owned vehicles. He even took the time to call up my mom and check on how she was liking her new vehicle. It is that kind of customer service that Holt offers that gives it 5, 6, 10/5 starts in my book. Thank you Clarence and Holt for being a wonderful business to work with! Enjoy your retirement Clarence! You will be missed! More
You made buying my first car a great experience! I cannot thank Jerome enough for all of his hard work when it came to finding me a car. I was pretty picky about what I wanted and didn't think I wou I cannot thank Jerome enough for all of his hard work when it came to finding me a car. I was pretty picky about what I wanted and didn't think I would ever find the perfect car for me. But Jerome put in a great deal of time to really make my first car purchasing experience a memorable one. I could not be happier with the great customer service I got from working with both Jerome and Steve. They stayed after-hours because it was more convenient for me. I'm truly impressed and I could not have had a better experience. Thank you, thank you, thank you! More
Another great experience Our family has purchased many cars from George. He is great to work with and we would go back to him whenever we would need another vehicle. Our family has purchased many cars from George. He is great to work with and we would go back to him whenever we would need another vehicle. More
George had personal touch George Polingo did a wonderful job with our purchase. He was very knowledgeable and enjoyable to work with. We felt he had all the time in the world George Polingo did a wonderful job with our purchase. He was very knowledgeable and enjoyable to work with. We felt he had all the time in the world for us despite having had quite a few recent sales. Small town friendliness with upscale feel at the Holt dealership. Thank you. Someone from parts helped us with a misplaced piece, and his customer service for us and for another waiting customer (at the counter) was beyond what I expected. Employees go above and beyond their own work duties at Holt Motors. More