Holzhauer Auto & Motorsports Group

Made the mistake of purchasing another product from them. Tried to reach the finance person for over a week after my purchase after being told if I had an issue to call. There is only one finance person and Tried to reach the finance person for over a week after my purchase after being told if I had an issue to call. There is only one finance person and he does not have time to talk to you after the sale. Do not make any arrangements with them because they will not answer once you leave. They do not seem to care and my salesman was probably the rudest I ever had. Really thought they were getting better. Eventually they will run out of customers. Tried calling customer service and it just rings forever. More

Worst customer service I have experienced in my 40years of buying vehicles, no one will call you back. Avoid this dealership! of buying vehicles, no one will call you back. Avoid this dealership! More

Buyer beware. Recently purchased a used motorcycle from here. Less than 3 days later the saddlebag fell off on the highway and was heavily damaged. I also lost imp Recently purchased a used motorcycle from here. Less than 3 days later the saddlebag fell off on the highway and was heavily damaged. I also lost important paperwork that had personal information. This was not only a mechanical issue but a safety issue considering I was like the bag did not clip my rear tire as it fell. When I contacted Holzhauer they took no responsibility and offered to fix it gor double what a set of aftermarket saddlebags would cost. I'm left wondering what else they missed on their final inspection and how safe the other vehicles they sell are. More

I bought a used Dodge Charger Aug. 1. Jaci, the sales rep, was top notch. Loved her. HOWEVER, the intake team for this car did NOT do a thorough inspection. Or if they did, they lied a 1. Jaci, the sales rep, was top notch. Loved her. HOWEVER, the intake team for this car did NOT do a thorough inspection. Or if they did, they lied about the outcome. I was told the car passed safety and emission inspection. I drove this car back to Missouri, and had to take it through this state's safety and emission inspection. It failed both. The catalytic converter was bad, which cost me more than $6K to fix (along with a variety of engine issues). I called the general manager OVER AND OVER and got no response. Thus, I cannot recommend this dealership. More

Tried SEVERAL (8-10) times to call. ... wrote them a message on their chat with my number....and as of a hour later, still no reply!!! Other dealerships come running out the door to gree ... wrote them a message on their chat with my number....and as of a hour later, still no reply!!! Other dealerships come running out the door to greet you and I can't even get someone to answer or return a message!! More

Buyer beware. Especially if you are from out-of-town. My father-in-law drove 7 hours with his brother to purchase a Can-Am trike from this dealer. They were tol Especially if you are from out-of-town. My father-in-law drove 7 hours with his brother to purchase a Can-Am trike from this dealer. They were told to bring a check and the title to the 1-year old Can-Am they hauled in on their trailer to trade in. They brought both and actually brought a Certified Check from their local bank but the dealer still wouldn’t honor that when they arrived - EVEN AFTER THE DEALER FINANCE MANAGER PERSONALLY SPOKE WITH THE BANK PERSONNEL TO VERIFY THAT THE CERTIFIED CHECK WAS LEGITIMATE AND THE FUNDS WERE THERE! THEN THE DEALER TRIED TO CONVINCE HIM TO FINANCE THROUGH THEM SO THEY COULD PROFIT FURTHER FROM THE FINANCING! They even made their own sales lady cry because she lost a customer and commission… so think twice if you are considering a sales position there too! Bad business. Reputation is everything these days. If they keep this up and don’t correct things… theirs will eventually be toast. More

Contacted at least 4 times and no one ever got back to me. I eventually gave up and looked elsewhere. me. I eventually gave up and looked elsewhere. More

Gave them a 2 for two tries. Twice I have tried to purchase a truck from them, and both times very hard to get anyone to respond, they never keep you informed or just ignore you all together. 2 sales purchase a truck from them, and both times very hard to get anyone to respond, they never keep you informed or just ignore you all together. 2 salesman Wes most recent, and Brock on the 1st. They have a large selection the only reason I tried again, but they price way over loan value, and don't even inspect what they are selling, last 2500 for 60k used the tailgate was completely wrecked caved in the top middle and rusted, electric steps and tire pressure monitor did not work, and kept saying service required while test driving. Top it off they just blew it off, and would not fix or adjust pricing, just gave me my keys back and won't return my messages. Do not go there unless you plan on getting ignored and treated like you have no clue. I am a person that purchases a lot of vehicles and I have never delt with such unprofessional behavior. More

All was fine until I had a recall on a simple fix…I was left sitting in waiting area for 3.5 hours and still was not notified that my car had been finished for hours! No apologies were given and I was trea left sitting in waiting area for 3.5 hours and still was not notified that my car had been finished for hours! No apologies were given and I was treated poorly! I’m extremely disappointed! I sat patiently for hours and still treated your staff nicely, and I couldn’t be recognized as a human rather than a “recall” number! More

After pulling my credit and confirming my approval, salesman went silent and would no longer return messages. Made it impossible to complete the transaction, but their credit pull is still on my credit salesman went silent and would no longer return messages. Made it impossible to complete the transaction, but their credit pull is still on my credit report. Very unprofessional. More