Honda Auto Center of Bellevue

I was looking for a Honda Civic hybrid for my 19 year old daughter as her first car. I found an ad on Craigslist for the car we wanted and the price was spot-on with Edmunds.com retail value so I went to see daughter as her first car. I found an ad on Craigslist for the car we wanted and the price was spot-on with Edmunds.com retail value so I went to see it. I was impressed with how clean the car was and I am sure they must have washed it before I arrived. Rich Leavitt was most helpful and got us a second key($150)included in the deal. Since this was a used car with 105,000 miles, it needed a little work, also it had been in an accident. Jared examined the car for me and deemed it intact and the service record seemed honest, mentioning that the radiator support had been replaced. They did all the necessary work the car needed including replacing a leaking water pump before they put it up for sale. I made a deposit that day but needed to return with my daughter to sign the paperwork and pick up the car. The financing was a little rough because when we arrived, the paperwork was not ready and the bank was not open to approve our loan. My daughter was SO disappointed we wouldn't be able to take the car home with us as planned. Especially since it was her birthday! Unfortunately, the financing specialist did not apologize for the error nor did she appear to care and seemed to blame me when it was, in fact, her error. That is the only reason I rated my overall experience a 4, vs a 5. For the customer service I gave a 5 because of Rich. Anyway, we finished signing the loan papers and Rich talked the manager into letting us take the car that night, even before the loan was approved! He really went the extra mile for us. I would highly recommend you ask for him if you use this dealer. More

This group of staff was such a wonderful help, they did not give up on my sale. They worked with me every way that they could. I would highly suggest this specific dealership because they work with you. Th not give up on my sale. They worked with me every way that they could. I would highly suggest this specific dealership because they work with you. They will never give up on you. Karim most especially helped my sister and I from start to finish while we were trying to find our new or used cars. We walked out happily with the cars we wanted. More

As a first time car buyer, Karim went above and beyond As a first time car buyer, Karim went above and beyond customer service. He took care of my family and I every step of the way. He was very easy to As a first time car buyer, Karim went above and beyond customer service. He took care of my family and I every step of the way. He was very easy to talk to. He was all ears and always listened to what we wanted. He showed different options in cars, pushed for us to make the deal work. He was not pushy or aggressive at all. He did an excellent job. Kristen and Gil were such a great help as well when it came to signing all the paper works. Again, easy to talk to, answered all the questions we had and explain every thing we were signing. I would totally recommend Bellevue Honda to friends and family. More

Our sales person was very helpful and worked hard to make sure everything was as agreed upon. All of the extras we had installed were installed correctly and all of the cars systems and features were explai sure everything was as agreed upon. All of the extras we had installed were installed correctly and all of the cars systems and features were explained very well at the time of delivery. Our experience with this dealership and sales person was excellent. More

We had been to multiple car dealerships earlier in the day and never experienced the kind of sincere service we received from Rich and Gil at Honda of bellevue. We started walking around the lot and were day and never experienced the kind of sincere service we received from Rich and Gil at Honda of bellevue. We started walking around the lot and were approached by Rich and just simply asked if we were finding everything we needed. He had a genuine interest in our quest for the 'right' car for our situation. It was evident that Rich knew and truly believed in the Honda product. He took us on a test drive where we were able to really see/use the product and its features. All along our journey in buying a car, Rich was patient and never pressured us, but just wanted us to be happy with our purchase. Gil also provided us with excellent customer service and worked together with Rich and letting us know where we were in the process. We would refer anyone to Honda of Bellevue because of their knowledgable, sincere & friendly service. Thank you for helping us find a great car!! More

Kevin did an amazing job working with us and making sure the experience was great. I am very happy with the new Civic I bought for my finances return from deployment. I will definitely recommend Kevin to ot the experience was great. I am very happy with the new Civic I bought for my finances return from deployment. I will definitely recommend Kevin to other people. More

What worked: 1. good selection of cars at Honda of What worked: 1. good selection of cars at Honda of Bellevue 2. absolutely no pressure to buy cars. 3. Mr.Howie Te gave us recommendations for old a What worked: 1. good selection of cars at Honda of Bellevue 2. absolutely no pressure to buy cars. 3. Mr.Howie Te gave us recommendations for old and new cars and told us what car to take and what car not to take! what did not work: 1. my car key battery died and i am yet to get it replaced More

We've been shopping for new Honda Pilot at different dealerships, but HOnda Auto Center of Bellevue provide the best customer service and price. We worked with Tom Kim and he was very polite, helpful, a dealerships, but HOnda Auto Center of Bellevue provide the best customer service and price. We worked with Tom Kim and he was very polite, helpful, and nice. He was not pushy like the other sale representatives, which we loved. I would recommend family and friends to Tom Kim and this dealership. More

Kevin was very helpful. He was able to get the exact vehicle that I wanted at a mutually agreeable price. After the sale, he has reached out to ensure that I am happy with my vehicle. vehicle that I wanted at a mutually agreeable price. After the sale, he has reached out to ensure that I am happy with my vehicle. More

I absolutely enjoyed working with Rich on finding the best car that fit my needs go forward. He was very knowledgeable and customer focused throughout the process. I would give him my highest recommend best car that fit my needs go forward. He was very knowledgeable and customer focused throughout the process. I would give him my highest recommendation. More