Honda Auto Center of Bellevue

Salesman was courteous, knowledgeable and accurately presented product information. I am satisfied with the service and the purchase. I bought new 2011 Honda Accord and I glad I did that (great car). presented product information. I am satisfied with the service and the purchase. I bought new 2011 Honda Accord and I glad I did that (great car). this is my second car from this dealer and would recomend anyone who needs to buy a car. More

We purchased a car from Honda of Bellevue and only received one key that day. We were promised a second key (which I believe is standard practice) but never received it. We left several messages wit received one key that day. We were promised a second key (which I believe is standard practice) but never received it. We left several messages with or saleman but he never responded. I then went to their customer service web page and posted a complaint which was totally ignored. I will never shop here again. I don't like being lied to More

My experience with Howie Te at Auto Center of Bellevue was fantastic. Howie was extremely knowledgable about the cars we were looking at and helpful in comparing our needs to what was out there. He made was fantastic. Howie was extremely knowledgable about the cars we were looking at and helpful in comparing our needs to what was out there. He made the process easy and relaxed. We felt great about our decision to buy the car because of Howie's help. More

I bought my 2009 Honda Fit at Honda Auto Center of Bellevue. Tapeni Suiaunoa was my sales consultant and he was extremely courteous with a very easy going style! He made me feel very comfortable and Bellevue. Tapeni Suiaunoa was my sales consultant and he was extremely courteous with a very easy going style! He made me feel very comfortable and was definitely reasonable during the negotiating process. He also has 17 years experience as an ASE Certified Technician, so it was extemely helpful to deal with someone who really knows the "ins & outs" of all the vehicles! The car had been on order, and when it came in and I went to the dealership to pick it up, Tapeni took his time showing me all the features. He was extremely thorough, even explaining some of the noises I'd hear (i.e. from the antilock brakes at startup), that might be unfamiliar to me so that I wouldn't worry something was wrong with the car when I heard them. He also spent time showing my brother (who works on cars as a hobby) all the mechanics under the hood. The finance people were also extremely courteous and low pressure. I would definitely recommend Tapeni and this dealership to anyone who's looking for a new car! I haven't used their service dep't yet, but my friend who has bought 4 Hondas from this dealership thinks the service dep't is also outstanding. More

My husband and I almost bought from another dealer but it didn't work out. They actually sold the car we were interested in and they did not trade with other dealers so we could not get exactly what we want didn't work out. They actually sold the car we were interested in and they did not trade with other dealers so we could not get exactly what we wanted. My husband went on the internet to find a dealer who might have the one we wanted. Ken phoned him within a short time and let us know he could get the car for us from another dealer in the area. A few days later we did indeed get our car and we were very pleased with the whole experience. We really do appreciate the customer service from everyone there. More

We bought a used Nissian. After about a month the yellow service light went on. We took it to the nissian dealer and they checked it out. They told us it need $1500 repair. Reaction from the Honda dealershi service light went on. We took it to the nissian dealer and they checked it out. They told us it need $1500 repair. Reaction from the Honda dealership was that you take the risk in buying a used car. Recommend having an independent party check out any used car before buying from this dealership. More

I bought an Accord from Honda Auto Center of Bellevue on Feb.12th. On Feb. 20th 2004. I scheduled an appointment for LowJack installtion. The service advisor friendly told me that it will take hours for ins Feb.12th. On Feb. 20th 2004. I scheduled an appointment for LowJack installtion. The service advisor friendly told me that it will take hours for install and recommanded me to rental a vehicle. So, i decide to rent a civic for $32.64 from their rental department. Ben introduce me a civic, he has showed me the true spirt of Honda Auto Center. He nicely explain the rental aggreement, and genteelly asked me if i driven a civc before. He showed me all the functionality of the civic, and shook my hand for thanking my business. After that experience, I felt I was respected by employees at Honda Auto Center, and I would like to do business with them in the future. More

DON'T BUY A USED CAR HERE UNLESS YOU TAKE IT TO A MECHANIC BEFORE BUYING IT...DON'T BELIEVE THEY'VE CHECKED IT!<br><br>I bought a used Acura TL '99 at this Honda dealer six months ago. Within two da MECHANIC BEFORE BUYING IT...DON'T BELIEVE THEY'VE CHECKED IT!<br><br>I bought a used Acura TL '99 at this Honda dealer six months ago. Within two days, had to bring the car back to discover it needed a new transmission - but I had to take it to the Acura dealership, fortunately it was under ext. warranty for tranmission. BUT it was a real pain to have to take it across town, and get a Ford Escort for a week (Not cool for a realtor).<br><br>After about a week, I got my Acura but the dealership couldn't start the car without a jump start. So back to the Honda dealership where they agreed to put in a new battery...thanks to the Acura service manager saying my battery was toast, all crudded over.<br><br>A day or so after that the car started shaking at the wheel, so I took it back to the Honda dealershipagain (I only had a 30 day warranty). They ended up machining the front roters, lubed calipers, replaced two front tires and replaced brak pads. They did give me a nice rental for 5 days, which made me happy.<br><br>Why did I buy this car!?! I had purchased an Acura two-door coupe 3 years prior - used, and never had a problem! So I didn't take enough time to get a mechanic to check it out this time - MISTAKE.<br><br>I did take the car AFTER THE FACT to the mechanic I trust and he said the underbelly of the car was filthy, much more than the 48k on the speedometer. He didn't make accusations, but things really weren't adding up.<br><br>Found out on VIN search that the car was bought at auction in Florida, and for the previous 18 mos or so, it had sat in their lot (or someone's lot) according to when the FL dealer bought the car/speedometer reading, and when the dealer sold it at acution/speedometer reading.<br><br>My mechanic also pointed out that the car was on its second set of tires, they were not the OE tires. The 2nd set of tires already had approx. 35-45k on them...so again the speedometer at 49k didn't jive.<br><br>The Honda Auto Center of Bellevue gave reasons for all this and said it is pretty difficult to adjust a digital speedometer.<br><br>Meanwhile other little problems cropped up...gas input door would not close...underbelly front right panet started dragging under the car. The holes were too stretched to re-fashion to the screws, so it is being held up by plastic ties.<br><br>Fast-forward to this week... the car started vibrating after about 10 minutes every time I drove it. Seems that the calipers have frozen, there is brake dust on the wheels. My mechanic suggested I go back to the dealership, and be "aggressive" and have them deal with this or trade in. <br><br>So today I spent 4 hours trying to find a used car on their lot, and negotiate a deal that I'd be happy with...and I'm too exhausted to type any more about all that. Suffice to say, I was NOT happy with the deal they offered me...then they said the mileage on the car I wanted, its sticker was wrong 25k, and really much lower so I should accept their deal..more surprises.<br><br>I said no, and left...in my Acura with the brakes ready to go....<br><br>I didn't have to buy another car from them, but I thought, in light of what happened, I should start there I can't drive this car in confidence! <br><br>What's going on here? More