"Easy to get a great car"
We enjoyed our search for just the right car to replace our dearly-loved Honda Odyssey we had used to the max over the past 15 years. Jonathan helped us find a great replacement for this phase of our lives. No pressure. He took an interest in our needs and was patient with us as we went to another dealer just to make sure we had the car we wanted. But we returned!! We are so thankful we found just the right car for us at a great price!
"Great time "
No hassle, easy process to get a used car. Was in and out relatively quick which made it painless and effortless overall. Would go again.
"Great experience purchasing new CRV!"
We worked with salesperson Jonathan Kerr. He was very knowledgeable and friendly. He took us for an extensive test ride/drive that allowed us to experience most of the unfamiliar features of our choice of vehicle. There was no pressure to purchase, but more an interest to get us into the right vehicle for what we wanted. There was a "no haggle" sign on his desk and we were prepared to pay the price that had been set. We were pleasantly surprised when he returned with an offer sheet with a moderate discount "because we were good customers" (we had purchased our previous two Honda vehicles at the dealership).
After we committed to purchase the vehicle, we worked with business manager Jerry Short. He also was very friendly. We received the usual up-sell on vehicle service contracts, maintenance agreements, etc. However, it was more matter of fact than hard sell, which was appreciated. Once we informed Mr. Short of which those items we would purchase, he did not become insistent on how important the others we declined would be to us.
Overall, a very pleasant experience which is consistent with our experience of the personnel and quality of work from this Honda dealership's service department we have received in the past.