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Honda Cars Of Katy

Katy, TX

3.5
841 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 841 reviews

January 01, 2022

The entryway into express service a bit confusing but once I figured it out I was attended to immediately in a very professional manner and treated with courtesy . The gentleman was super efficient at di More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get their names,
Jan 04, 2022 -

Honda Cars Of Katy responded

We appreciate your kind words and confirmation of our team's professional, courteous manner. Safe travels and we look forward to your next visit Mary!

December 29, 2021

Great service from Rafty on my 2021 Ridgeline. He was accurate on length of time, and quick to keep me informed. Only room for improvement is that there are so many visitors to the express service ce More

by Acuraowner2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafty
Dec 30, 2021 -

Honda Cars Of Katy responded

Hello, thanks for your valuable feedback! We appreciate your patronage at Honda Cars of Katy and hope to see you again soon.

December 29, 2021

Honda Cars of Katy express service provided fast friendly service to me today. Well organized and very pleasant to work with. Everyone from service writer to cashier were very nice. More

by GL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer and cashier.
Dec 30, 2021 -

Honda Cars Of Katy responded

Thanks for taking the time to provide our crew at Honda Cars of Katy with such positive feedback. We appreciate your patronage and hope to see you again soon.

December 28, 2021

Very professional, fast and courteous service. Comfortable waiting area. Staff appeared to be genuinely concerned about my safety. I’m convinced My Vehicle received excellent care. More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael
Dec 28, 2021 -

Honda Cars Of Katy responded

Hello Ben, thanks for taking the time to provide our team at Honda Cars of Katy with such positive feedback. We're thrilled to be of service to you and your Honda, and look forward to providing you with another five-star experience at your next visit.

December 28, 2021

DO NOT DO BUSINESS WITH THIS PLACE - BUYER BEWARE - WHEN I BOUGHT MY CIVIC IT CAME WITH FREE OIL CHANGES FOR LIFE - NOW THEY ARE SAYING THEY HAVE BEEN BOUGHT OUT AND NOT HONORING THEIR COMMITMENT - GOT THE More

by HONDACARSOFKATYSUCK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FREDDY
Dec 28, 2021 -

HONDACARSOFKATYSUCK responded

I hope you all get COVID and shut the doors

December 27, 2021

Friendly and professional service, I dropped it off and they finished it before I expected More

by Pastorstrong79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl
Dec 28, 2021 -

Honda Cars Of Katy responded

Thank you for the kind words! Please reach out to our team at Honda Cars of Katy if we can be of assistance to you in the future!

December 27, 2021

Excellent service from mr staana, fast, explained everything and asked what I wanted thank you! More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Staana
Dec 28, 2021 -

Honda Cars Of Katy responded

Thanks for the positive feedback, Pat! We hope to see you again soon at Honda Cars of Katy. Safe travels!

December 23, 2021

Mr. Raffy, the service representative was very helpful in helping me find out the service I need and his politeness and professional manner made me feel like I am in a trusted good hand. Thanks More

by Harmonyacupuncture
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy
Dec 28, 2021 -

Honda Cars Of Katy responded

Thank you for letting us know that your last visit to Honda Cars of Katy was a five star experience! We're thrilled you've chosen us for your automotive needs and look forward to serving you well into the future!

December 22, 2021

Good attention, efficient and fast service, they also deliver the car clean. definitely ask for Javier, you will have no complaints. More

by yicetcapalleja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 22, 2021 -

Honda Cars Of Katy responded

Hello, we appreciate your positive feedback! Javier does an excellent job, and we're happy he's part of the team at Honda Cars of Katy. Please reach out to our team if we can ever be of assistance.

December 22, 2021

Raffy, my service supervisor, is great!!!! Great customer service. Informed me of all the service that is needed. More

by Fred Y.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy St. Ana
Dec 22, 2021 -

Honda Cars Of Katy responded

Thank you for the kind words, Fred! Raffy is an asset to our team at Honda Cars of Katy. Thanks for trusting us with your automotive needs. We look forward to serving you again soon.

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