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Honda Cars Of Katy

Katy, TX

Overview
Reviews
3.6
840 Reviews
Call Dealership (281) 994-0055

21001 Katy Freeway

Katy, TX

77450

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Showing 840 reviews

November 23, 2021

This is a great place to service your Honda vehicle. The customer service is very nice and very professional and prompt in returning your vehicle. On top of it, you get a complementary car wash. More

by wilken16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Boatright
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Nov 28, 2021 -

Honda Cars Of Katy responded

Thank you for the positive feedback. The team at Honda Cars of Katy was thrilled to hear your kind words. We hope to see you again soon!

Helpful
November 23, 2021

Friendly service team! Stopped by to get an oil change for the 2021 Passport and they had me in & out on my lunch break. More

by crowder.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazaro Mendoza
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Nov 28, 2021 -

Honda Cars Of Katy responded

Thank you for the five stars! Our team at Honda Cars of Katy aims to provide our customers with five-star experiences while being conscious of your time. Hope to see you again soon!

Helpful
November 22, 2021

One of the best service advisor I have met across. Great Dealership in Houston AREA More

by Amit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dannial
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Nov 22, 2021 -

Honda Cars Of Katy responded

Hello, thanks so much for taking the time to provide our team with such positive feedback. We hope to see you again soon at Honda Cars of Katy!

Helpful
November 21, 2021

Honda Cars of Katy will not honor pre-paid oil changes and ask you to pay for the service again. The excuse is that the dealership was bought by another company. which Is not the client's problem. The pre More

by Francisco Hernandez
Recommend Dealer
No
Employees Worked With
Glenn Holloway 1 star, Moussa Sininta
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Nov 22, 2021 -

Honda Cars Of Katy responded

Hi Francisco, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

Helpful
November 21, 2021

Service was handled well from start to finish. Raffy, was awesome, he thoroughly explained what the service would be that my car was getting. He kept me updated, and he was very professional and friendly! More

by Nikmim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy
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Nov 22, 2021 -

Honda Cars Of Katy responded

Thanks so much for choosing Honda Cars of Katy. Raffy and our team were thrilled to hear your kind words. We look forward to seeing you again soon!

Helpful
November 18, 2021

Excellent customer service. I appreciate the feedback and willingness to discuss issues. Quick turnaround as well. More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie
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Nov 22, 2021 -

Honda Cars Of Katy responded

Hi Rudy, thanks for choosing Honda Cars of Katy for your automotive needs. Our team was elated to hear your kind words. We look forward to seeing you again soon!

Helpful
November 18, 2021

Great customer service. Staff was friendly and helpful. I do not feelI should have to type X amount of words to move on. More

by dierev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Sta Ana
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Nov 22, 2021 -

Honda Cars Of Katy responded

Hello, thanks for the five stars! We hope to see you again soon at Honda Cars of Katy!

Helpful
November 17, 2021

Great personnel they listened and worked with us on making a deal. Very professional dealership. More

by Lilmickey626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jene, Moussa Sininta
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Nov 22, 2021 -

Honda Cars Of Katy responded

Hello, thanks for the kind words! We appreciate you choosing Honda Cars of Katy for your automotive needs and hope to see you again soon!

Helpful
November 17, 2021

Friendly, courteous, prompt and professional. Just dropped in to get a new fob not knowing what it would take. Great service, with a clean handoff from parts to service department. More

by drj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
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Nov 22, 2021 -

Honda Cars Of Katy responded

Hello, thanks so much for the five stars! Our team at Honda Cars of Katy was thrilled to hear your kind words and we look forward to seeing you again soon!

Helpful
November 17, 2021

Quick easy fast to try point knowledgeable and happy customer. Thanks Katy Honda!! I will come back for next car to Rene’ More

by terry kelling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
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Nov 22, 2021 -

Honda Cars Of Katy responded

Hello Terry, thanks so much for the five stars! Rene' and the entire team at Honda Cars of Katy were thrilled to hear your kind words. Hope to see you again soon!

Helpful
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