Honda Cars Of Katy

I had the worse experience at this dealership. Their sales manager/ finance team, the worse team. VERY poor customer service, they are rude and have bad attitude. 1-star review is already giving t Their sales manager/ finance team, the worse team. VERY poor customer service, they are rude and have bad attitude. 1-star review is already giving them too much credit, but like many others I can't leave 0 stars. I am frustrated, they do not return phone calls, and when I call they just hang up the phone. This dealer has new management and it is sad to see they do not have any respect for their clients, specially their old customers. I have bought few cars from them but definitely, this will be the last one. More

The dealership refuses to honor the prepaid oil change contract I purchased when I bought the vehicle. It was a 5 year, 60,000-mile oil change contract. contract I purchased when I bought the vehicle. It was a 5 year, 60,000-mile oil change contract. More

I purchased my car and paid $400 for 5 years of oil change services. The dealer will not honor it, saying there is a new owner, even though it still operates as "Honda Cars of Katy". Do not trust this change services. The dealer will not honor it, saying there is a new owner, even though it still operates as "Honda Cars of Katy". Do not trust this dealer. More

Don’t do it- go somewhere else- bait and switch- offer everything just to get the sale, then to find out they lied- overcharged me for my car, promised 100,000 bumper to bumper, free oil changes for life, everything just to get the sale, then to find out they lied- overcharged me for my car, promised 100,000 bumper to bumper, free oil changes for life, free key replacement, got me to buy a lesser car for the same price as the one I was looking at- all at a higher $4000 price tag More

Free oil change no longer free. Would have been nice to be notified and reimbursed for the money I paid when I bought the car. Previously, their 21point inspection didn't catch the Would have been nice to be notified and reimbursed for the money I paid when I bought the car. Previously, their 21point inspection didn't catch the torn windshield wipers. I wonder what else they missed? Now I'm waiting 45 minutes to an hour for my $55 oil change. Hopefully they won't add on more "needs" Overall the dealer is ok. More

Hello, Do not trust this dealership They publish prices and then change the deal by several thousand dollars. A man is measured by his word and this place is the worst example possible. Pricing was d and then change the deal by several thousand dollars. A man is measured by his word and this place is the worst example possible. Pricing was documented on 2 publications including their own website. That is not a mistake, it is bait and switch Bye Bye Katy More

This dealership posts fake prices, actual cost is thousands more than the price they advertise. Poor Business practices thousands more than the price they advertise. Poor Business practices More

Very courteous. Kept me informed and advised me on things to have replaced. Pleased with overall experience. Kept me informed and advised me on things to have replaced. Pleased with overall experience. More

I bought my car and lifetime free oil changes were included. They changed ownership and no more free oil changes. They gave me their price, $55. No way! I t doesn’t matter how good the service, th included. They changed ownership and no more free oil changes. They gave me their price, $55. No way! I t doesn’t matter how good the service, they reneged on my contract. I can get oil change for a lot less elsewhere. I won’t be back. More

The service was efficient and done professionally. The service manager I worked with was courteous, informative, and allowed me options. Well done Honda of Katy! The service manager I worked with was courteous, informative, and allowed me options. Well done Honda of Katy! More