Honda Cars Of Katy

Great Experience Came in and the rep was wonderful, he was very informative and answered all my questions. Next time i come by I’m buying from him!! Came in and the rep was wonderful, he was very informative and answered all my questions. Next time i come by I’m buying from him!! More

Amazing Jason Strokes and Bryan were the most helpful sales I have ever encountered. Made the process easy and quick and never felt unattended. Amazing guys ! Jason Strokes and Bryan were the most helpful sales I have ever encountered. Made the process easy and quick and never felt unattended. Amazing guys !!!!! 10/10 More

SCAM ON CERTIFIED VEHICLES I bought a "Certified" used Honda Accord in September 2017, only 4 months after I almost crashed because 3 out of 4 tires were in worst possible shape I bought a "Certified" used Honda Accord in September 2017, only 4 months after I almost crashed because 3 out of 4 tires were in worst possible shape, they sale you a vehicle as " Certified" and is not because is not safe to sale a Vehicle with tires in that condition. I am filling a complaint in the BBB because it cost me almost $700 out of my pocket after purchasing a $20.000 vehicle. The used car Manager is the worst, not helpful, very bad attitude toward buyers. Not happy at all with these people from Honda of Katy More

Best customer service I drove 2 hours to purchase a car from this dealership and also saved me 6000.00 on the SAME car that I was told no one could beat local prices. It w I drove 2 hours to purchase a car from this dealership and also saved me 6000.00 on the SAME car that I was told no one could beat local prices. It was a pre-owned Kia and salesman CJ was the best man about talking to me and answering all my questions. I drove up, signed the papers and drove out a very happy customer. I may live 2 hours away, but they will get all my business from here forward. Thanks again to CJ and all his wonderful help!!! More

Who's on First? Called their service department 11/16/17 to inquire if they applied paint protection film to vehicles. The service person advised I would need to tal Called their service department 11/16/17 to inquire if they applied paint protection film to vehicles. The service person advised I would need to talk to their sales department. I was then transferred to their sales department; the person I spoke with in sales advised I should speak to their service department. I told him I already did that and service mentioned it was a sales issue. He said no; and then said he would transfer back over to the service department. Okay, I was transferred back to service, and I let the phone ring about twenty times with no answer and then hung up. This is a xxxx of a way to run a business. More

Buyer BEWARE Car buyers beware. The sales process is very slick and fast. Honda Cars of Katy is NOT transparent with their pricing whatsoever. In order to toss Car buyers beware. The sales process is very slick and fast. Honda Cars of Katy is NOT transparent with their pricing whatsoever. In order to toss you over to a Finance Manager, a one page offer will be placed in front of you. It will look very reasonable. Then, when you are in the Finance Manager's office, the swift selling begins with lots of add ons. You will never see or get a copy of that first piece of paper ever again. Proceed with caution and do business with this bunch at your own risk! More

Horrible service center Very disorganized. I was very unimpressed with them for the whole 2 weeks they had my 2017 hrv in their shop it came back with a big gash on the dashb Very disorganized. I was very unimpressed with them for the whole 2 weeks they had my 2017 hrv in their shop it came back with a big gash on the dashboard and the manager says "all our tools are plastic so idk how that could have happened" my dashboard is basically a hard foam. Even a plastic fisher price tool set could have made that gash. Long story short, they're a pain to deal with and no one takes any initiative. More

Service center consistently falls short of expectations. We bought our 2015 Odyssey here and the purchasing experience was good but this is the 3rd time the service center has been problematic. Way too much We bought our 2015 Odyssey here and the purchasing experience was good but this is the 3rd time the service center has been problematic. Way too much to type, but we now have an appointment with Spring Branch Honda to have our recall work done. I give up with Honda Cars of Katy. More

Poor service for oil change. Bought the lifetime oil change & salesman said it could be transfered to another state. Have since found out that was false. I made an appointment 2 w Bought the lifetime oil change & salesman said it could be transfered to another state. Have since found out that was false. I made an appointment 2 weeks in advance, drove 4 hours, & still had to wait 2+ hours for them to change the oil. Think I will forgo going back & get it dine locally in less than half an hour!! More

Bought a Kia Because Katy Honda was So Rude I brought my 75 year old mother in to look at a 2017 CRV. After driving it and talking to a salesman for a bit we sat down in the office for a quote w I brought my 75 year old mother in to look at a 2017 CRV. After driving it and talking to a salesman for a bit we sat down in the office for a quote which they refused to give because she wouldn't say she would buy the car that day. They also wouldn't give her a quote on her trade in for the same reason. When she wouldn't commit to buying a car that night they became very rude. The salesman literally stood up and left without even looking back. We were left to get up and walk ourselves out. We left there and went to Westside Kia where they were extremely gracious, and she bought a Sportage that night. I will never buy a car from the Katy Honda dealership based on how rude they were to my mother. More