Honda City Chicago

Had a great car buying experience here Marina Arreguin was great she took care of me will be telling all my family and friends, honest people and reasonable prices was great she took care of me will be telling all my family and friends, honest people and reasonable prices More

I have been to several Honda Dealerships, before purchasing my New Honda Accord. Marina at Honda City has treated me with courtesy and professionalism from the moment I walked in to purchase the ve purchasing my New Honda Accord. Marina at Honda City has treated me with courtesy and professionalism from the moment I walked in to purchase the vehicle. She answered all my questions regarding warranty and vehicle features. I would recommend Honda City to anyone looking to purchase a new or used Honda. Ask for Marina, great Sales Professional to work with! More

I am very pleased with the overall experience. Marina was a very detailed and respectful salesperson. She was not pushy. She made it an easy process. I would purchase another vehicle from Her again. a very detailed and respectful salesperson. She was not pushy. She made it an easy process. I would purchase another vehicle from Her again. More

"If you happen to come across a good deal from this dealer's posting and you stop by their office to only find that the vehicle of your choice was just sold around 30 mins ago, then please be aware tha dealer's posting and you stop by their office to only find that the vehicle of your choice was just sold around 30 mins ago, then please be aware that you might be at a risk of some pre-orchestrated sales malpractice. Living in southern part of illinois, i contacted their sales associate Dalila over the phone to verify if the vehicle i am looking for is still available to which she confirmed that its still available. Since i have to travel for more than couple of hours to get there, i asked if she can hold the vehicle for me so that i dont waste my trip and she cordially agreed to do that. I diligently followed up with her before starting my travel to ensure the vehicle is still available and she confirmed. Upon reaching their office, it was difficult to believe that it was a Honda dealership looking at their office setup. We were greeted by Frank and he first entered all my info in their system though i was insisting to meet Dulila. He said she sits in another building and cant meet. Upon inquiring about the vehicle i was looking for, he said it was just sold just around 30 mins before we reached there. Had it been a few miles drive, i would have never minded, but we drove more than 3 hrs under inclement weather conditions to get there only to experience some sort of foul play because the vehicle i was looking for was in market for over 100 days per internet search. I am going to separately file a complaint with Honda manufacturer to investigate when this vehicle was actually sold and about the sales practice this dealership is adopting. With utter dissatisfaction, when tried to leave that place, Frank asked us to look at some of the other vehicles they are offering. And after looking at the vehicle and talking to him, we were totally shocked to hear the following: 1. The vehicles that they display as "Certified" are actually NOT "HONDA" certified but they are just "HONDA CITY" certified. Upon inquiring further he told it will cost around 2500$ to make it Honda certified. So in essence the vehicles that they put up as "Certified" is just an eye-wash to get the customers pull to their store and then reveal these fine prints. So far any legitimate dealer i have come across have always maintained the sanctity of presenting a "Certified" vehicle. 2. He bluntly told us that they put some AIP (paint protection) on the interiors of all their vehicles and its a non-negotiable 995$ price on the top of listed price. We were totally baffled to see this kind of shady practice of not being TRANSPARENT about their pricing on the internet. Overall i strongly discourage the fellow customers before approaching this dealer. Also please doubly make sure the vehicle you are looking for, does REALLY exist for sale. To me it looks like a very unprofessional practice to draw customers to their store and show every other vehicle than the one you got attracted for. I will let Honda manufacturer validate these findings and help innocent customers from being cheated." More

I went online and researched a variety of minivans and SUVs. I found several different options, and decided to make a day of shopping for a new large automobile. I was scheduled to visit many dealership SUVs. I found several different options, and decided to make a day of shopping for a new large automobile. I was scheduled to visit many dealerships, but as soon as I got to Honda City and met Frank, I knew I didn't need to go anywhere else. Frank led me to the car I had selected, a 2008 Uplander, and we drove around for a bit. I told him it wasn't the right fit and rather than pressure me into buying it, he let me browse the rest of the cars on the lot. He was extremely courteous, pointing out both the pluses and the minuses of each automobile we looked at. I eventually decided upon a minivan, and we test drove 3 different models; Frank allowed me to go on the highway, check city streets, and even drive over an icy alley to demonstrate the traction control. I have never experienced better service before! I ended up purchasing a 2010 Dodge Caravan. It is the perfect fit for me. However, I found out after one day of driving in the city that the horn was broken. I called Frank up, and he immediately offered to have me bring the car in. It turned out to be a pretty big deal (had to replace the horn), but Frank took car of everything. Took the car in, fixed it up, gave me a free rental, and had the car back to me in no time. Frank is an exceptional salesman. I am very slow to trust people, especially car salesmen, but Frank showed himself to be a true professional. He does not pressure you, answers all your questions, and is a genuine person. I highly recommend that anyone visit Honda City and seek out Frank for their needs. He is truly amazing! More

I went to Honda City to get my first car, I would have to say it was a great experience. The salesman, Jesus Jauregui, was of great helped contributing to help me find my car. I am a satisfied client and i w say it was a great experience. The salesman, Jesus Jauregui, was of great helped contributing to help me find my car. I am a satisfied client and i will recommend for any one to go and take a look at the cars that they have; used or new. More

I WENT TO HONDA CITY TO LOOK FOR A CAR AND RAN INTO A SALESMAN MYLES HORVATH . WITH HIS HELP I FOUND MY DREAM VEHICLE. HE WAS VERY KNOWLEDGEABLE ABOUT THE VEHICLES THE DEALERS SELLS. I GIVE THIS DEALERSH SALESMAN MYLES HORVATH . WITH HIS HELP I FOUND MY DREAM VEHICLE. HE WAS VERY KNOWLEDGEABLE ABOUT THE VEHICLES THE DEALERS SELLS. I GIVE THIS DEALERSHIP AND THIS SALES CONSULTANT A THUMBS UP.I AM A VERY HAPPY CUSTOMER. More

I worked with Honda City back in November 2012. Unfortunately, I did not purchase from them because they did not have the color that I wanted in stock. I ended up purchasing at Ed Napelton Honda wh Unfortunately, I did not purchase from them because they did not have the color that I wanted in stock. I ended up purchasing at Ed Napelton Honda which turned out to be a very bad decision. When my Odyssey was declared a total loss in a flood, I decided to go back to Honda City to make a deal. Everyone I dealt with showed me the upmost respect. They did not try to play games with the deal like many other dealers do. Gilbert was patient with me and allowed me to test drive several different vehicles till if found the right one. In the end, I made out better than I expected and got the van that I will enjoy for years to come. Thanks Hector. More

We found a car that suited our needs and price quickly with an unbelievable trade in value. They also worked with us on a monthly payment to fit our budget and got us where we needed to be. Great sales with an unbelievable trade in value. They also worked with us on a monthly payment to fit our budget and got us where we needed to be. Great sales team! More

Myles is a wonderful employee!! He helped us by bending over backwards to get us the best deal!!! The dealership is fortunate to have a guy like him on their team!!! over backwards to get us the best deal!!! The dealership is fortunate to have a guy like him on their team!!! More