Honda City Chicago

Visiting this dealership left a very sour taste in my mouth after attempting to workout a deal with their team. I sat with Sergio who ran the same old tired car salesman gimmicks. He left my girlfriend a mouth after attempting to workout a deal with their team. I sat with Sergio who ran the same old tired car salesman gimmicks. He left my girlfriend and I waiting multiple times for lengthy periods as he claimed to go “check with the manager”. Each time returning to exclaim what a great deal he had worked out with us all the while the price of the car being marked up several thousand dollars over MSRP. After making a counter offer he asked me to sign a piece of paper that looked very unofficial with a ton of chicken scratch on it , in order for the offer to be proposed to his manager. The document stated at the bottom that it was binding, and that I agreed to buy the car. Overall this dealership made me feel quite uncomfortable and uneasy with the whole experience. One week after visiting with them I was able to locate a dealer whom did not gouge me on added dealer accessories and packages, which he stated was not out there. I’d stay away and not refer anyone to do any business with this team. More

Absolutely unprofessional service, rude and tried to scam me with hidden fees they refused to disclose, do not work with them me with hidden fees they refused to disclose, do not work with them More

The stuff there not helpful and polite and doesn’t care for a customer at all for a customer at all More

Im 23 and I Bought a 2022 Accord 2. 0 with my dad and the sales was negotiable. The car market in general isn't in anyone's side but I'm happy with my new car. Thinking about the 2023 mo 0 with my dad and the sales was negotiable. The car market in general isn't in anyone's side but I'm happy with my new car. Thinking about the 2023 model for sure. Thanks Honda City Chicago! More

Had a deal in place, booked a flight to Chicago, and they sold the car from underneath us. Unfortunately a stereotypical sleazy car dealership. This review won’t make a difference in their business I’m su sold the car from underneath us. Unfortunately a stereotypical sleazy car dealership. This review won’t make a difference in their business I’m sure, but hopefully someone will read this and take their business elsewhere. Morality and honesty not something this dealership can claim to bear… More

I took my 2011 Honda Pilot for motor oil and transmission fluid change. Next they sent me a text with a report of many more items that required immediate attention among them a timing belt replacement for an fluid change. Next they sent me a text with a report of many more items that required immediate attention among them a timing belt replacement for an amount of $1384. I took my car somewhere else for this and paid a little less than $600 for this work. I went back to the dealer for coolant and brake fluid exchange. I again got a car report of many more items needed immediate attention than on the first report and among them the timing belt that was just replaced!!! I was also charged almost $50 more for the coolant and brake fluid exchange work than what they had quoted me. Their explanation was that the extra charge was for the old coolant and brake fluid disposal. That’s fine but why didn’t they include that in the quote??? In addition, my husband checked the coolant and brake fluid and levels are low. Why??? They just serviced the car for that yesterday!!!! They reported power steering pump was leaking but wasn’t leaking before!!! Thieves!!!! This place should be investigated! More

I just purchased a new vehicle at Honda City and my sales rep was Adrienne Rogers. Ms. Rogers was knowledgeable and professional which was the primary reason I purchased the vehicle at Honda City. rep was Adrienne Rogers. Ms. Rogers was knowledgeable and professional which was the primary reason I purchased the vehicle at Honda City. More