Honda City Chicago

My husband and I was very impressed with Ricky's customer service skills. Wasn't too pushy, but aggresive enough & informative regarding the Honda SUV. Needless to say we made the purchase.......... customer service skills. Wasn't too pushy, but aggresive enough & informative regarding the Honda SUV. Needless to say we made the purchase..............thanks Ricky for excellent service:-) More

I walked into Honda City looking to have my personal needs in a vehichle met and I believe I have experienced just that. I am currently looking to save, but I needed a car for work and my old car was no needs in a vehichle met and I believe I have experienced just that. I am currently looking to save, but I needed a car for work and my old car was not what it use to be. Samuel worked with me, he let me know my options, and help me find a car within my price range and one that will also help me save in gas millage. I never once felt pressured or forced to purchase the vehicle and I never felt overwhelmed with my decision. I am happy with my purchase and I would not mind working with Mr. Day in the future. More

Ricardo was extremely helpful and friendly. He went out of his way to get me the car I wanted at a good price and show me how to use its features. of his way to get me the car I wanted at a good price and show me how to use its features. More

will be back to buy another car at this dealer got treated really good very helpfull camein for used car came out with new 2013 honda accord treated really good very helpfull camein for used car came out with new 2013 honda accord More

My husband and I were very pleased with our experience working with Gilbert Gallarzo at Honda City. We were pretty sure we wanted to buy a Honda CR-V, but weren't sure if we wanted new or used. We also working with Gilbert Gallarzo at Honda City. We were pretty sure we wanted to buy a Honda CR-V, but weren't sure if we wanted new or used. We also weren't sure if we wanted the LX, EX, or EX-L. Gilbert Gallarzo was very patient and let us take all the time we wanted. He was very good at answering all of our questions. We are very happy with our Honda CR-V 2013 EX-L purchase. I would definitely recommend Mr. Gallarzo and Honda City to friends and family. I would definitely buy from Mr. Gallarzo and Honda city in the future. More

Only issue was that financing rate was not as good as desired. Other than that, Gilbert was great, price was excellent, and the other staff were nice. desired. Other than that, Gilbert was great, price was excellent, and the other staff were nice. More

Myles was a good person and he was really friendly me and he was good help into find a great car for my family also the price was good he was good help into find a great car for my family also the price was good More

I purchased a vehicle on Saturday, Feb. 23. My principal salesman was Samuel Dey, who was very attentive, very helpful in answering questions I had about the vehicle, and never made me feel like I was being salesman was Samuel Dey, who was very attentive, very helpful in answering questions I had about the vehicle, and never made me feel like I was being rushed into making a decision. When I returned home, I noticed an error in the information on the paperwork and I had to return to the dealership on Monday to have the original documents voided and corrected documents prepared. I do have to say, however, that when I returned to the delearship on Monday, Feb. 25, to correct the papers, the person I dealt with ("Patrick" in Finance) was very helpful, addressed all of my concerns, and fixed everything quickly. Mistakes happen; I understand that. Overall it was a good experience and I would recommend this dealer to other potential Honda car buyers. More

The reason why I gave Honda City Chicago, the rating was because when I first enter the dealer ship Mr. Day gave us a nice and warm hello and welcome to Honda City. I will be right with you in a minute. The because when I first enter the dealer ship Mr. Day gave us a nice and warm hello and welcome to Honda City. I will be right with you in a minute. Then when Mr. Day came over to us he said thank you for your patient how can I help you. I told him what kind of car I was looking for in he ask me have I every driven a Honda before and I told him no. He then ask me If I would like to go for a test drive and I said yes, He took me on a test drive and while I was driving Mr. Day was explaining everything too me. My overall with Mr. Day was very exciting and he was very very professional. I would recommend everyone too Mr. Samuel Day. Thanks Honda City for a job well done. More

Recently purchased 2 cars from them and had service done on one of the cars that had a recall, well drop the car off and had an hour to wait for the car so instead standing around i went to look at the new on one of the cars that had a recall, well drop the car off and had an hour to wait for the car so instead standing around i went to look at the new cars, when i got there Gilbert Gallarzo confronted me and i told him that i purchased recently 2 new cars there and one of them was a 2013 honda crv but i really like the new honda accord he said we can help you get the accord , so i said oki if you can keep my payments no more than what i,m paying now which is 479,86 than we can make a deal, he told me to wait , well some time went by and he comes back and tells me sorry we cant do same but i can do 550 for 72 months i said no the most i can do is 500 even though i dont really need a new car but if you can get me the deal i wil do it , well anyway back and forth for an hour he says we can do it for 500 but it will be 75 months plus i had purchased a extended warranty on the crv and he said if you do that deal we will sent you the money back from the warranty which was like 1300 dollars ,well i said sorry i told you the most i can do is 72 months for the last time with 500 dollars a month or i,m walking out, he said wait let me see what i can do for you i said oki , few minutes later he comes and he said i got the 500 for 72 months we shook hands and i went to see Joe not sure of his last name but i had a bad experience with him when i bought the last 2 cars in november, very rude nasty guy not sure how they can do business with that guy but anyway i said to my self let me give the guy a chance and from my old experience i ask him in front of my friend that was present at the time i said Joe are you sure its 72 months 500 a month ? 3 times he look at me was really rude and he said yea yea so i signed the papers real quick something didnt simed right like he was rushing me but anyway got the paper work got the car and went home . when i got home i think to myself something is not right why he rushed me like that so i took the papers out and sure enough it says 75 months with 500 hundread a month, i call the honda right away and told them about it ,well it was saturday late so i think let me go in the first thing monday morning to get that straight, when i got there Joe wasnt there it was around 11 am so i went to see Pat not sure of his last name bu he was very rude and said to me shame on you for not reading the papers , i got mad and told them to have Joe call me when he gets there and i left, waited till 2 pm 4 pm called few times ask for Joe or Pat kept going to voicemail ,try o talk to Gilbert same thing like the whole place ignoring me , well if thats the way you guys do business tell customer one thing and do other things on the paperwork than this is a scam not right to do that ,never mind i wont get my 1300 hundread from the warranty but got screwed on 3 extra payments a month which is 1500 never mind i got only 26000 on my trade that cost me 31000 3 months ago and the car only had 1300 miles but i,m not complaining about that the thing is dont tell someone 72 months just to get the deal going and on the paperwork put diffrent thing in person, i sell cars for a living and i would never do costumer like that , i rather do the right thing in order to get him back , and they knew i told them i was going to come back to get 2 more cars one in april for my sister and one in may for doughter but from now on i dont want to buy shoes from that dealership if they rather get 3 months out of a person instead sell 2 more cars in 3 months period than let them do business likethat but they wont get any more business from me, tought i could trust them didnt know that i had to read everything perfect or i would get screwed if i dont,my point is if you cant do it just say it sorry cant do it for that amount dont just say yes and do diffrent thing thinking that mayby i wasnt going to look at the paper work when i get home so you can pull a fast one, i got so mad that i dont think i ever buy a honda again even from diffrent dealership. ps. I ARTUR SIKORA GOT EVERYTHING STRAIGHT WITH HONDA CITY SO PLEASE DONT SENT MY REPORT More