Honda City Chicago
Chicago, IL
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232 Reviews of Honda City Chicago
When we get their early, we get in , the car is serviced, the workmanship is of the highest quality and very satisfied.I don't remember the servicing agents name. He is tall and slender with brown hair.It is the workmanship is of the highest quality and very satisfied.I don't remember the servicing agents name. He is tall and slender with brown hair.It is no problem getting the car washed with these visits. More
I connected with Honda City through the AAA TrueCar service. Immediately after sending email through TrueCar asking for a quote I got a phone call and email back from Liz Braun, confirming the excellen service. Immediately after sending email through TrueCar asking for a quote I got a phone call and email back from Liz Braun, confirming the excellent price quoted on TrueCar. In my first conversation with her I asked for and received a breakdown of all costs and fees so I could figure my "out the door" price. Another dealer through TrueCar gave me an even better price but was not as responsive as Liz had been. When I emailed to ask if Honda City would match that price Liz was not in that day, but Pete Mattison immediately responded and they matched the price. When we went in to make the purchase with Pete there were no surprises and no pressure. The process was smooth and as painless as possible. The only glitch that occurred was that when driving the car home one of the service indicator lights came on. Apparently someone in the service department didn't initialize the tire pressure monitoring system correctly (this accounts for the "OK" in my Quality of Work rating). This cost me an hour at our local dealership the next Monday to get it fixed, but our satisfaction with the price and Liz and Pete's straightforward, low-pressure approach made up for that inconvenience. More
SO i had an appointment on a friday. I pulled in, a friendly smile. then service to perfection. I had a clean civic from the start. but now it was time for the full service. I gave my key and decided t friendly smile. then service to perfection. I had a clean civic from the start. but now it was time for the full service. I gave my key and decided to go in before my friend came to pick me up. I was suprised with the great and immediate help. returning my car was ready to go time. they do an amaizing service. i suggest dealing with Monica, she is the best to give out of this world customer service. More
I emailed this young lady about a Honda Pilot they had in their inventory. She was very polite and thorough -- and answered all of my questions. When I came into the dealership another salesperson took care their inventory. She was very polite and thorough -- and answered all of my questions. When I came into the dealership another salesperson took care of me and worked out the deal with my trade-in so that I could drive away that day. The wife and kids love this thing! More
I am so pleased to write a review of Honda City. My experience there was so refreshing after a few seriously negative experiences at other dealers during my car I had received an internet quote for experience there was so refreshing after a few seriously negative experiences at other dealers during my car I had received an internet quote for a new 2010 Honda Fit and communicated with Peter and Liz over email to make sure the car was in stock, that the price quoted would be the price when I arrived and the car would have no additional options installed that I would have to pay for (that bait and switch happened to me at another dealer the night before). To say I was VERY skeptical would be an understatement. When I arrived Peter greeted me and then introduced me to Tony Gomez. Tony again assured me the price quote I had would be honored and assured me (repeatedly) there would be no surprises. The whole process was simple and there really were NO surprises. The Business Manager, Patrick, was quick to complete the paperwork while answering all my questions. On top of that, I left without taking my Owner's Manual. Tony called and had me pull over in a parking lot so he could bring it to me! And he called me the next day to make sure everything with my new car was just right. I highly recommend Honda City and Tony Gomez for a relaxed, no bait-and-switch car buying experience. More
I bought 2011 Honda Odyssey from these guys. Started with an over the phone quote and negotiations. We settled on a price over the phone. They asked for a deposit for the van they had that matched our with an over the phone quote and negotiations. We settled on a price over the phone. They asked for a deposit for the van they had that matched our requirements. I had never put a deposit down on a car before, so I did not. This particular van sold before we could make it the store. They called to advise me that van I wanted was selling. They offered to find me another one, so I gave them 1k deposit. I went in to the store for an hour for them to appraise my trade. They provided me a great price for the trade (topped CarMax). Four (4) days later they delivered the van to my home (8miles away) and took my trade with them. What could be better? Great Job! The price negotiated over the phone was the price I paid. More
I first chose to work with this dealership primarily based on price, but then after the first conversation with someone there I knew that I was going to have great service. They were extremely personal based on price, but then after the first conversation with someone there I knew that I was going to have great service. They were extremely personal and made me feel as if my needs were personally important to them. They were determined to get me the vehicle that I desired. When an issue arouse they handled it quickly and in a way that benefited me the customer. They answered every question and met every desire I had in purchasing this vehicle. I will definitely recommend this dealership in the future. More
Chad, Matt, and Tommy made my new car purchase of a 2011 Honda Accord a memorable and very easy process! They have each called after my purchase was made to see how I was enjoying my new Accord. Any questio Honda Accord a memorable and very easy process! They have each called after my purchase was made to see how I was enjoying my new Accord. Any questions or concerns that I had during my visit, they answered right away! I will never buy another car from anyone else. Thank you to these 3 men and to Honda City for changing my view of car buying into an extremly positive one! More
I received an internet quote for a new 2011 Odyssey from a lady named Liz. When I arived she wasn't available, so the management directed me to Tommy Simpson. He did a great job showning my wife the car, an a lady named Liz. When I arived she wasn't available, so the management directed me to Tommy Simpson. He did a great job showning my wife the car, and the dealership honored their extremely competitive price. Our paperwork was done within a half-hour. I've had several bad car dealeship experiences, so this was a really pleasant surprise. I had a small issue with the Odyssey a few days later, and they took care ofit right away. I am a Chicago Police officer, and the General Manager Matthew Milla made sure to work closely with my wife and I and made sure that we were happy.He told me that theu offer special pricing and services for the Chicago Police as well as school teachers and all military people. It was nice to hear that they have respect for people in uniform and our kids teachers(who we all know are underpaid). I will recommend these guys to anyone that I know who is looking for a car, and by the way the all new Odyssey is by far the nicest van of the many competitors that we drove. More
I was searching online for the best deals on a new 2010 Honda Accord. Honda City Chicago informed me that they would have the best price and if I were to find a better deal elsewhere to bring in a written Honda Accord. Honda City Chicago informed me that they would have the best price and if I were to find a better deal elsewhere to bring in a written estimate and they would beat it. Walking into the location I was immediately greeted and taken care of. I was given exact amounts and the total estimate and I was very satisfied. The same day, I signed all the papers and walked out with my brand new car which I am very happy that I purchased. More