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Honda East

Cincinnati, OH

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rated
113 Reviews

529 Ohio Pike

Cincinnati, OH

45255

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Showing 113 reviews

May 23, 2011

Steve was so professional, honest and knowledgeable. He worked very hard to stay within my budget (and did so). He stayed late for me so I did not have to leave work early. He stayed with me during my ti More

by cathymc51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McCauley and Jamie, Stephen McCauley
May 17, 2011

This place is a waste of anyone's time. Beware and STAY CLEAR OF HONDA EAST!!! The sales managers treat you like you are a nobody if you try to negotiate. I was lied to and given the cold shoulder. They as More

by fedupwithhondaeast
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Managers
May 21, 2011 -

Honda East responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Will you please call me at your convenience? Sincerely, Brian Toelke General Sales Manager 513.528.8000

May 21, 2011 -

fedupwithhondaeast responded

Brian, I have spoke with you two times and continued to have the same experience with your dealership. I have contacted honda customer relations about our your unethical business practices. Thankfully we were able to find a great dealer with fantastic customer service as well ad competitive prices. I hope through our bad experience you will stop the games and start treating people with respect and integrity. If you really want to speak with me again my phone number is 4105935 but you most likely have it on file. I will be telling anyone and everyone I know looking for a vehicle to run away from honda east.

January 14, 2011

Lou Anne from the beginning was very friendly, NOT PUSHY AT ALL, provide other options without being asked but based on my preferences. She was friendly and professional. Todd was creative and worked with m More

by simon8805
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou Anne and Todd, Lou Ann Robb
January 11, 2011

My wife and I went to Honda East to look at a couple 2009 Accords we saw on their website. After extensive research, we found that Honda East had the best prices on the Accords. We found the entire staff to More

by eavaught
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou Ann Robb, Lou Ann Robb
January 01, 2011

Dear Mr. Woeste, Rickey Combs is a model of service, Dear Mr. Woeste, Rickey Combs is a model of service, courtesy, and professionalism. I took my car in for a review today after sliding into a ditc More

by Marybeth Anne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rickey Combs
November 24, 2010

I was shopping all over town and found the staff at Honda East to be the easiest to deal with. The atmosphere was relaxed and low pressure. The price was fair and the finance process was quick and easy. A More

by CrosstourDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toelke , Billy Rackley, Mike Bollinger
November 23, 2010

I recently bought a 2010 Honda Accord. The only reason I chose to go to Honda East instead of one of the 6 other Honda dealerships that are closer to my house was to do business with Milissa. Despite being More

by crystalaccord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milissa Macleod, Milissa MacLeod
November 21, 2010

I was provided great customer service. This was the best car buying experience by far. I have 3 small children that were with me at the dealership. The process of buying a car was quick, easy and overall a More

by kdubrucq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lewis, Gary Lewis
November 15, 2010

Even though Milissa is fairly new to her sales position, she was very knowledgeable about the Odyssey. When she wasn't sure about some of our questions, she knew exactly the person/persons to find the answe More

by donjill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milissa Macleod, Milissa MacLeod
November 07, 2010

Gary took the time to understand what I wanted and helped me determine a good fit. Also, reviewed all the options and went over the book. He offered to help set up bluetooth, but once I declined as I already More

by 2011david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lewis, Gary Lewis