Honda Kingsport

Excellent Service Each and every time I have been to Honda Kingsport, I have noticed their professionalism and attention to detail. The staff is courteous and the servi Each and every time I have been to Honda Kingsport, I have noticed their professionalism and attention to detail. The staff is courteous and the service is superb. I recommend Honda Kingsport to all of my family and friends. They truly go above and beyond. More

Great sales and service The complete team at Honda Kingsport goes out of their way to make your purchase and service after the sale. Our family has purchased in excess of 10 The complete team at Honda Kingsport goes out of their way to make your purchase and service after the sale. Our family has purchased in excess of 10 cars over the years because we know that if any issues arise, they will be dealt with quickly and fairly. I have the service department do all of my service of any type. I have purchased new and used for my family. More

Service with a smile Honda Kingsport is by far the best dealership I have ever been to! They have excellent service and the staff are all so friendly! I know anytime I bri Honda Kingsport is by far the best dealership I have ever been to! They have excellent service and the staff are all so friendly! I know anytime I bring my vehicles to Honda Kingsport they are serviced quickly and fairly. I definitely recommend this dealership to all of my family and friends! More

Best Honda dealership ever I've bought vehicles from Honda Kingsport and recently had a vehicle serviced there. Every experience has been perfect. Honda Kingsport does what they I've bought vehicles from Honda Kingsport and recently had a vehicle serviced there. Every experience has been perfect. Honda Kingsport does what they say they will do when they say they are going to do it. No surprises! More

Fast and friendly service Amazingly fast and efficient service. Will definitely be back to have my other cars serviced as well. Very friendly employees took care of my issues i Amazingly fast and efficient service. Will definitely be back to have my other cars serviced as well. Very friendly employees took care of my issues in a timely matter. Love this dealership More

Sleazy Service Department Please read all this. I swear its the truth and may save you a lot of time and money. We own a 2011 and 2014 Honda CRV and always used Gatton Honda Please read all this. I swear its the truth and may save you a lot of time and money. We own a 2011 and 2014 Honda CRV and always used Gatton Honda in Bristol...btw they are 5 stars. We decided to start going to Honda Kingsport just for convenience. My wife took the 2014 in back in July for oil change, replace front brakes, and check cause of a rattle when the car starts. Within 5 minutes she got a $749 quote with a list of items that they recommended to be completed. Some of those were completed on the prior service so they didnt look back at the previous service record. Final total was $325 which she paid. When she got the receipt it stated "Customer claims there is a rattle. Removed change from cup holder and no more rattle" We were very upset!!! So move ahead to Aug 16, 2017. My daughter takes the 2011 CRV in for oil change and tire rotation. I looked at her tires the night before and suggested she have them changed while she was there. The tech noticed a nail in the side wall and suggested a new tire. I met her at a Firestone down the road and immediatley noticed the tires were not rotated. I asked the her if she was charged for it and she definitly was. We immediatley call Honda and at first they said they were rotated but after we challenged them they admitted the tires were never rotated and refunded our money. These guys are sleazy and need to be shut down. If you need any service done on your Honda it would be best to take it anywhere else but Honda Kingsport. More

Dennis Smith Stopped by to look at a 2012 Camaro and Dennis was no nonsense and straight up about everything. He did such a good job I've been back and bought a 20 Stopped by to look at a 2012 Camaro and Dennis was no nonsense and straight up about everything. He did such a good job I've been back and bought a 2019 Odyssey, 2015 Accura Sport, and brought a friend to buy a 2018 Civic. More

John Witt has been so helpful to me over the years. He has given exceptional advise on buying new and used vehicles. I would recommend him to any close family o has been so helpful to me over the years. He has given exceptional advise on buying new and used vehicles. I would recommend him to any close family or friend. Thank you for everything John. Michelle More

Had Me at Hello! I gave Stacy Griffith this rating because he was attentive, fully answered my questions, and understood my safety concerns about the vehicle being con I gave Stacy Griffith this rating because he was attentive, fully answered my questions, and understood my safety concerns about the vehicle being considered. I considered several dealerships in the area, and really wanted the CR-V, but it wasn't as good a fit in the driver's seat as I needed for my heigt. Maybe next year! Thanks again Stacy. More

Helpful, Friendly Staff I gave this rating because the staff at the service department is always very helpful. I almost always drop my car off in the morning and need a ride I gave this rating because the staff at the service department is always very helpful. I almost always drop my car off in the morning and need a ride to work and then need a ride from work back to the dealership to pick up my car. Edna takes me back and forth and is always very kind and prompt. She goes out of her way to provide high quality service with a smile! She is a great ambassador for the dealership and on many occasions has told me about special events, sales, etc. I really appreciate this service! More