Honda Marin

They took good care of me and were upfront about everything including options to handle my situation. I was pleased and will come back. Thank you. everything including options to handle my situation. I was pleased and will come back. Thank you. More

Excellent Service at Marin Honda I've been servicing my Civic at Marin Honda ever since I bought the car from there back in 2016. In the 3+ years I've owned this car, I've had nothing I've been servicing my Civic at Marin Honda ever since I bought the car from there back in 2016. In the 3+ years I've owned this car, I've had nothing but excellent service from this dealership. My recent service was for a routine checkup after completing a long drive back to San Francisco from Vancouver, Canada with a fully loaded car. Donna Westlake was the representative I dealt with at the service desk and she was both very professional and extremely pleasant to deal with. She was thorough in explaining how the servicing of a major brake component would be handled by the technicians. While my car was left at the dealership, she also did a great job in keeping me updated with the status of my vehicle. In the end, she worked hard to make sure that what could have been an expensive repair was indeed covered by my extended warranty. I've never felt that Marin Honda has tried to push for additional, unneeded work or parts. Rather, all of my experiences with Marin Honda have been top notch and I look forward to continuing my relationship with this dealership. More

I always bring my Honda to Marin Honda for servicing because they have good mechanics. They spend the time to source the problem and fix it the right way. Also the service waiting area is pleasant. because they have good mechanics. They spend the time to source the problem and fix it the right way. Also the service waiting area is pleasant. More

Experience was excellent. Service Rep, Nick, explained what needed to be done. I have been a customer for 25 years. Honda faithful. Thank you all what needed to be done. I have been a customer for 25 years. Honda faithful. Thank you all More

They were efficient and helpful. I would recommend the service to anyone who wants it. Marin Honda is close to a great hiking path along the shoreline that if my service is only 2 hrs, at least I can get service to anyone who wants it. Marin Honda is close to a great hiking path along the shoreline that if my service is only 2 hrs, at least I can get a walk in. Thanks so much! More

Was not the best experience for me at all. I am not happy. As. Very long time customer, I wanted to see better service not the opposite. happy. As. Very long time customer, I wanted to see better service not the opposite. More

Prompt service during Covid times. Please to have future service here. Nothing else to add but app requires more words before it will accept comments. service here. Nothing else to add but app requires more words before it will accept comments. More

It was wonderful I believe the young woman that help me was Sarah. She’s was wonderful and new so much about what needs to be done with my car. Thank you Carla P.s five stars was Sarah. She’s was wonderful and new so much about what needs to be done with my car. Thank you Carla P.s five stars More

Nick was terrific. Polite. Explained everything n showed me n explained things in my dashboard. If i had a question he explained to me. I me n explained things in my dashboard. If i had a question he explained to me. I More

Frustrating!!!! Picked up car - had service - needed to tell people 3 times NOT to wash inside or outside of my car. Bought all brand new tires and asked the woman when I picked it up how many miles were tell people 3 times NOT to wash inside or outside of my car. Bought all brand new tires and asked the woman when I picked it up how many miles were the tires good for (50K, 60K, etc) only to have her respond “tires are not rated like that”! Since when???? She just kept being rude. Also the maintenance reset in my car was NOT reset so it stills says I need the $1,400 worth of service I just had done! I have been dealing with this dealership for many many many years and they have been great...bit this time. I get things everywhere are difficult - but basic common courtesy is not too much to ask. More