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Honda Marin

San Rafael, CA

2.9
136 Reviews

2 Shoreline Parkway

San Rafael, CA

94901

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Showing 136 reviews

October 20, 2021

Consistently outstanding service starting in 2015 when I bought my new CRV from Marin Honda! More

by gailc.alexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor, Chris, Nick, Donna
Oct 20, 2021 -

Honda Marin responded

Thank you for this excellent review! Congratulations on your new Honda CRV! Don't hesitate to reach out to us when we can work with you down the road at Marin Honda.

October 17, 2021

I’ve had the same Service Rep for 12 years, but he moved. My new Service Rep is Nick Hatch, was professional in every respect: friendly, patient, understanding, and knowledgeable. I was totally at ease and c More

by FW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hatch, Sean Weaver
Oct 18, 2021 -

Honda Marin responded

Thank you so much for your sweet words! We take pleasure in hearing that Sean and Nick are working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Marin Honda!

October 13, 2021

I truly appreciate the professional and competent staff. This is the second car I have purchased at the dealership and negotiations are always straightforward. The salesman, finance manager, and customer More

by stephenfreccero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember, I think Dave and person who assisted with car set up, Sean Weaver
Oct 14, 2021 -

Honda Marin responded

Stephen, thank you for taking the time to write a positive review! We are glad to hear our team went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your 2nd new ride! We truly appreciate your positive feedback, and we are looking forward to working with you again for years to come.

October 02, 2021

Friendly polite and exceptional service. Salesmen are understand their product and answered all our questions. More

by cfuller_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bach
Oct 03, 2021 -

Honda Marin responded

It is wonderful to know you greatly enjoyed your time at Marin Honda! We look forward to the next time that our team can be of assistance again. Let us know if any other questions come up.

October 02, 2021

Simon was so accommodating and professional. He explained everything very clearly. And the mechanic nailed the problem! I was seen promptly. Given an accurate timeline! And the cost was fair and reasonable! More

by snueyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Giragossian
Oct 03, 2021 -

Honda Marin responded

We greatly appreciate your feedback about your time with our Service Department at Marin Honda. Thank you for your review of your service experience.

September 28, 2021

Easy to book service prompt service wonderful mechanic and service advisor. Good place to take your Honda!! More

by Agfallat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 29, 2021 -

Honda Marin responded

Hi there, Your satisfaction means everything to us, therefore we are pleased to hear of your experience with our Service Department. Thank you for choosing Marin Honda and we hope to continue to assist with all of your future automotive needs.

September 26, 2021

Very efficient and informative service appointments. My Service Rep was extremely clear about my options, he made sure that all moved quickly and easily for me More

by Sarajrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 27, 2021 -

Honda Marin responded

Marin Honda appreciates the 5-stars and feedback. The team is glad your experience was informative. We look forward to future visits.

September 07, 2021

I usually work with Steve in the service department but this time, Nick helped me. He was absolutely fabulous! Nick was very clear, explained everything and even found a coupon to be used against the co More

by stacyinhonolulu
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Johnston
Sep 07, 2021 -

Honda Marin responded

Stacy, your review made us smile. We love hearing that our employees, such as Nick, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Marin Honda, we will be sure to keep up our timely services and courteousness.

August 28, 2021

The staff member was professional, friendly, and knowledgeable! The service was performed with no time wasted, and the results of the maintenance inspection related to me. The service technician w More

by anngoodall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m assuming that the staff who checked me in was Sean Weaver; if not, then he too gave 5-star customer service!, Sean Weaver
Aug 29, 2021 -

Honda Marin responded

Thank you for choosing Marin Honda for your Honda needs! We're so pleased to see you were provided with the utmost level of care here and our team got you along your way in a professional and timely manner. We look forward to your next visit.

August 21, 2021

Matthew Pence was great to work with. He really made the effort to make everything easy and straightforward. I really appreciated that he answered my questions directly and didn’t try to mislead me with har More

by Lizzie has a new car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pence
Aug 21, 2021 -

Honda Marin responded

Thank you! We are excited to have you as a customer! You can always give us a call, no matter what you need help with!

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