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Honda Morristown

Morristown, TN

2.3
294 Reviews

4190 W Andrew Johnson Hwy

Morristown, TN

37814

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294 Reviews of Honda Morristown

May 27, 2026

this stealership doesn't stand behind their defective products, will attempt to strong arm you for money for items that were supposedly already repaired. service manager is a DEI hire and totally inept, More

by bolo4tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
matt claunch
Jun 01, 2026 -

Honda Morristown responded

We do apologize for the experience you had with us. We would love to discuss this further. We can't locate any information to be able to research your visit. Please contact Honda Morristown at 423-581-0987.

Jun 01, 2026 -

bolo4tom responded

No need to reach out, the DEI hire service manager has made her feelings clear and so have i. Ive made it my mission to dissuade as many potential buyers as possible to avoid this stealership and Hondas altogether. Go pound sand.

March 06, 2026

Sold unsafe car, refused refund, ignored medical distress, called police on disabled customer. Avoid dealership More

by Trespasser423
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jarod Bond, Spencer Star, Andrew Creech
February 16, 2026

Came to the honda dealership to find a good reliable car to take back to Connecticut. I bought a 2019 subaru crosstrek to drive back thinking it was a good reliable car. However, not even 45 minutes after l More

by Magdarico7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
Mar 20, 2026 -

Honda Morristown responded

Your feedback is important to us. Please contact us at (423) 254-5025 to discuss your concerns further.

December 03, 2025

They do not check the conditions of their vehicles they take on trade in or fix them More

by Ghostride465
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cooper
Dec 04, 2025 -

Honda Morristown responded

We would love to hear more about your experience. We apologize for falling short of your expectations. Please feel free to reach out to us and discuss further. 423-581-0987.

December 01, 2025

Run away from this dealership. John Bernard is the GM and lied to me for over a month about a check he said they mailed where they snuck in a maintenance plan on the xxx SC430 I pu More

by Wkhouse523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Bernard
Dec 03, 2025 -

Honda Morristown responded

Thank you for providing your feedback. We apologize for falling short of our expectations. We have forwarded your concerns and information to our management team.

August 01, 2025

Oh Romeo, oh. Romeo thou did exceed my expectations. Not only did you get me the car I wanted. You found it just in time. I searched all over for this car. No one More

by Honda girl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Financial manager & sales person Romeo Lopez, Darryl Setsor
Aug 19, 2025 -

Honda Morristown responded

Thank you for your wonderful review!

June 26, 2025

Very unhappy with the truck I bought and their customer service is just as bad. Within 48 hours of owning it I wanted rid of it. That was a just driving home on a Saturday evening and to work on a Monday. More

by jsberrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Bernard
December 26, 2024

Purchased 3 pre-owned vehicles within a year from Honda Morristown. You can guess by the number of vehicles I purchased, I am very well pleased with this group. It was by far the best experience I have ev More

by slbbass3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Morgan and John Bernard
Dec 30, 2024 -

Honda Morristown responded

Thank you so much for your wonderful review.

December 26, 2024

I purchased a used car that burns oil from this dealership, they charged me for 3 oil changes and almost 4000.00 for a warranty, limited in miles. Between this dealer and morristown chevrolet they More

by misty1dixie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Brooks
Dec 30, 2024 -

Honda Morristown responded

Thank you for sharing your concerns. Please contact us at (423) 254-5025 to discuss this matter further.

December 19, 2024

I’ve been coming to this dealer for at least 4 years now. I probably wouldn’t be coming here if they weren’t so close to me. They always have terrible wait times for simple things like oil changes. The techs More

by hgordon00100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darryl Setsor, Mike Wilder, Kibbee McCoy
Dec 30, 2024 -

Honda Morristown responded

We apologize for the inconveniences you've experienced. Please feel free to reach out to us at (423) 254-5025 to discuss your concerns further.

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