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Honda North

Danvers, MA

4.7
1,816 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,816 reviews

April 06, 2015

Recall on Airbags The recall service had to be rescheduled a number of times due to the winter weather. There was never a problem to change the appointment. Tim in serv More

by bcaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 13, 2015 -

Honda North responded

Dear bcaron, Thank you for taking the time to share your recent Honda North experience with us. Unfortunately this winter was not very kind and many customer like yourself had to reschedule appointments. I am happy to hear that Tim kept in contact with you to ensure that everyone was on the same page in terms of the date and time of your appointment. At Honda North we believe that it is important to keep in touch with our customers to ensure that everything goes smoothly. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2015

Happy with Honda North I thought the staff were very friendly and professional. I will highly recommend Honda north to people I know. We had very good experience. Thank You More

by jpfinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eve borges
Apr 13, 2015 -

Honda North responded

Dear jpfinn, Thank you for taking the time to share your Honda North experience with us. We truly appreciate the time you took to do so. I am happy to hear that you found the staff to be friendly and professional. As an Employee Owned Company we strive for the highest quality service possible. We would also like to thank you for being an advocate of Honda North. We appreciate the recommendations and positive comments. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 04, 2015

Service From start to finish the service is spot on. It's nice that a dealership recognizes there is more to vehicle ownership than just the purchase. More

by Di
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Apr 13, 2015 -

Honda North responded

Dear Di, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your experience with our Service Department was excellent and that the "service is spot on". At Honda North we strongly believe in creating long term relationships with our customers. As an Employee Owned Company, our goal is to make you a customer for life. When you buy a car from Honda North it is just the beginning of a relationship. Following up with you on the service of the vehicle and providing excellent customer service in our Service Department is something we take great pride in. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 04, 2015

Great service I had my car's 30 thousand mile service along with a few other things that needed to be addressed. The service was great. They kept me informed of w More

by heyjude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy
Apr 13, 2015 -

Honda North responded

Dear heyjude, Thank you for sharing your recent Honda North experience with us. I am happy to hear that you had a great experience with our Service Department. At Honda North we strongly believe in keeping customers informed throughout the service of their vehicle. This ensures that everyone is on the same page in terms of price and time. Keeping our customers informed also allows for planning as to limit any inconvenience. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 04, 2015

Excellent service and experience Jason ( I think?) Nice job, small hitch at first-- very nice service from start to finish. even walked me to the car at the end More

by Danvers David
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 13, 2015 -

Honda North responded

Dear Danvers David, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you enjoyed your experience and that you received very nice customer service from start to finish. I am also glad that Jason walked you to your vehicle after your service was complete. As an Employee Owned Company customer satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 04, 2015

Awesome service awesome service at Honda north. Vic is very accommodating and cares about your experience. It was a good choice purchasing from this dealership. Wil More

by Honda dude 101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Apr 13, 2015 -

Honda North responded

Dear Honda dude 101, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Vic provided you with excellent service during your visit. Vic is highly recommended at Honda North and we are fortunate to have her on our team. At Honda North we take great pride in following up with our customers well after their initial purchase. Buying a car from Honda North is just the beginning of what we hope is a long term relationship with our customers. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 04, 2015

Purchase of our new CRV The lease on our Accord was five months away from expiring. It was actually Dave in the service department that pointed that out to me when I had the More

by Lakelife24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Apr 13, 2015 -

Honda North responded

Dear Lakelife24, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you received excellent customer service in both our Sales and Service Departments. As an Employee Owned Company, your satisfaction is our number one priority. I am glad that Dave made you aware of your expiring lease and put you in touch with Peter who could help. At Honda North we take pride in not being "pushy" during the car buying experience. We strive to get our customer the car they want for the price they want. Thank you for your business and congratulations on your new 2015 CR-V. We look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 03, 2015

Great service and product! My husband and I were in the market to lease a new vehicle and we were sold on the Honda Odyssey! Our sales associate, Peter, was fantastic! He had an More

by KLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Apr 13, 2015 -

Honda North responded

Dear KLC, Thank you for sharing your recent Honda North experience with us. I am happy to hear that Peter provided you with excellent customer service throughout the car buying process. I will be sure to make him aware of this review. We understand that the car buying experience can often times be stressful and overwhelming. At Honda North we strive for a comfortable, relaxing and exciting car buying experience. Congratulations on your new Honda Odyssey and thank you for your business! We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 03, 2015

Great service every time! My husband brought our Honda in for an oil change and came home with a big smile on his face. He said they couldn't have been more helpful or friendly More

by plumjam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Boutchie Pat Zollo
Apr 13, 2015 -

Honda North responded

Dear plumjam, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your husband came home with a big smile on his face after his service appointment. That is a great compliment. At Honda North we take customer service very seriously. We strive for perfection in the way we treat our customers and in the way we service your vehicle. Thank you for your business and for this fantastic review. We love reading stories like this. We look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 02, 2015

Easy on time service My car needed 10,000 mileage service. I made the appointment at the last minute and they did were very welcoming> the service was completed exactly on More

by LesliePC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Apr 09, 2015 -

Honda North responded

Dear LesliePC, Thank you for taking the time to share your recent Honda North experience with us. We truly appreciate the time you took to share your feedback with us. I am glad to hear that despite your appointment being last minute, we were able to accommodate you and get your 10,000 mile service complete on time. At Honda North we will do everything in our power to accommodate all of our customer's needs. Thank you for your business Leslie. We look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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