Honda North
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Top notch buying experience We just Purchased a 2015 Pilot from Honda North. Jonathan Rennicks was our sales person who was wonderful to work with. The entire experience was so m We just Purchased a 2015 Pilot from Honda North. Jonathan Rennicks was our sales person who was wonderful to work with. The entire experience was so much better than most dealerships we have visited in the past. More dealerships should adopt their business model. More
Great experience I just purchased a 2015 Honda Accord Sport and had a great experience with this dealership and my salesman, Peter Andersen. The process was professio I just purchased a 2015 Honda Accord Sport and had a great experience with this dealership and my salesman, Peter Andersen. The process was professional and smooth. Peter was very personable and responsive throughout, giving a thorough presentation of all of the car's features and even syncing up my archaic cell phone for me. This dealership really seems to go the extra mile. More
Complete service My Service Advisor was Joe. He was very helpful in offering and suggesting the service that was needed. He kept me appraised as the work was done and My Service Advisor was Joe. He was very helpful in offering and suggesting the service that was needed. He kept me appraised as the work was done and explained the service once it was finished. More
Fast- Maybe I just got there at the right time, but this was the fastest oil change and multi-point inspection ever...barely had time to finish the complime Maybe I just got there at the right time, but this was the fastest oil change and multi-point inspection ever...barely had time to finish the complimentary beverage by the time the service was complete and the car was washed and waiting for me. More
Quick in and out I had my oil changed at Honda North and they took care of it within 20 minutes. While I waited I had a free cup of coffee. Very nice. They even vacuum I had my oil changed at Honda North and they took care of it within 20 minutes. While I waited I had a free cup of coffee. Very nice. They even vacuum the car and wash it. More
Great service overall Everyone was friendly and my car was worked on at a very prompt pace. My car came out clean and running like new. I will be back soon for sure. Everyone was friendly and my car was worked on at a very prompt pace. My car came out clean and running like new. I will be back soon for sure. More
New vehicle inspection Service was fast and courteous. My new vehicle needed the registration before the inspection sticker..I only had a short wait for both before I drove Service was fast and courteous. My new vehicle needed the registration before the inspection sticker..I only had a short wait for both before I drove my 2015 CRV for the first time home. More
Service Inquiry Ever since I began driving I've always owned Honda's. I also have always went to the Honda dealership for service. In California the dealership was al Ever since I began driving I've always owned Honda's. I also have always went to the Honda dealership for service. In California the dealership was always friendly, did good work, but as always was OVERPRICED. Upon moving to MA I decided to continue to go to Honda, particularly Honda North. I can honestly say that I NEVER want to return. In fact I will only return if I have to. First, I called twice and asked if when I came in for an oil change if someone would take a look at my car because it was making a noise. Upon arrival I was told by the service agent that they would not look at my car and would only be able to complete the oil change. Ok, well as the car was being serviced it was OBVIOUS that something was hanging from the bottom of my car. I asked the advisor if there was anyone who could take a look and he said "No". I then asked if he noticed that there was something hanging from the bottom and he said, "Yes, I see it" I asked if someone could please take a look, he said "No" and that I would need to schedule an appointment. I don't get it, in plane sight its visible that something is wrong with my car and I'm at the service department and NO ONE is willing to take a look. They even completed the oil change staring at the thing hanging from the bottom of the car and no one even mentioned it to me. I had to notice it on my own and ask questions about it. The advisor then told me that it would be around 60 dollars to have the car looked at. When I called to schedule an appointment I was quoted 115. I also want to mention that I asked the advisor if the car was driveable and he chuckled and said well have you been driving on it... Well, instead of coming to Honda North for service I went to a Mechanic who looked at my car for FREE. I was informed that my Front Sway bar was broken and that it was hanging from the front. I went to another Mechanic, who checked it for FREE and he said the same thing. They both also advised that I be cautious when driving and that I have the car repaired soon as it could become unsafe with all the potholes, especially when turning. Service at Honda North is HORRIBLE. Another thing that happened at Honda on this same visit... The guy who completed my oil change said, it looks like you have a leak somewhere because I saw spilt oil around the engine. Do you think that he was able to tell me about the leak. NO. I was told you need to schedule an appointment. I later found out that the leak was probably related to the CRAPPY repair job that I had done this past year at Honda North. I came in for major service there and left with damages caused by the Honda North mechanics. To sum up my experience Honda North is the WORST service repair shop especially dealership that I have ever been to. Honda North is where you can expect to receive POOR SERVICE that is way OVERPRICED, but hey at least it's Honda certified. More
good customer service I've been looking into buying a new car and contacted David who provided me with all my options and helped me in determining the best choice. Great cu I've been looking into buying a new car and contacted David who provided me with all my options and helped me in determining the best choice. Great customer service and knowledgeable. More
Look no further. Go to Honda North I had a fantastic experience at Honda North! Eric and John are true professionals. I was able to swap into a new lease in minimal time, and the transi I had a fantastic experience at Honda North! Eric and John are true professionals. I was able to swap into a new lease in minimal time, and the transition was seamless. Nice work Gents! -Ricky Soares More