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Honda North
Danvers, MA
1,807 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,807 reviews
August 07, 2014
Frustrated I went for an oil change and state inspection and waited 3+ hours. When I asked for status the 3rd or 4th time I was told it would be any minute. I I went for an oil change and state inspection and waited 3+ hours. When I asked for status the 3rd or 4th time I was told it would be any minute. I then sat back down and waited only to see my car sitting and parked so I went back and asked again. Turns out my car had been done for over a half hour. When I then got to my car the keys weren't there so I had to go back in to get them. Usually the service has been amazing. I'm hoping this was just an off day. More
by dthbernhardt
Employees Worked With
Stephen Bouchie
Helpful August 06, 2014
good service Express oil change very convenient and timely. .Staff is very friendly and courteous Had a cup of complimentary coffee and before I knew it my car was Express oil change very convenient and timely. .Staff is very friendly and courteous Had a cup of complimentary coffee and before I knew it my car was ready. More
by ginnyk97
Employees Worked With
Don't remember
August 06, 2014
oil change This was my first oil change so the cost was nothing for me. Everyone was so pleasant and accommodating. The service was done in a timely manner. th This was my first oil change so the cost was nothing for me. Everyone was so pleasant and accommodating. The service was done in a timely manner. the service lady explained everything that was done and was also very pleasant. everyone there gave me the impression that they enjoyed working at Honda in Danvers. while I was waiting and enjoying my coffee I enjoyed watching everyone, it was a very pleasant atmosphere. More
by louisespirited
Employees Worked With
Stephen Bouchie
August 02, 2014
What better proof! The overall service must be pretty good if we drove in for an oil change and drove out with a new lease! The process was fun and easy. The overall service must be pretty good if we drove in for an oil change and drove out with a new lease! The process was fun and easy. More
by taradiddle
Employees Worked With
Nada Sehovic, Peter Thistlewood, Gus Noci
August 02, 2014
Honda Service Took my 2012 Honda CR-V in for service, oil change, several cars ahead of mine. I was told about 45 minutes or so. Got a cup of coffee and a breakfas Took my 2012 Honda CR-V in for service, oil change, several cars ahead of mine. I was told about 45 minutes or so. Got a cup of coffee and a breakfast sandwich. Not even 45 minutes later, my car was done, washed and vacumed. Service rep went over all that was done and what was scheduled next. Can't ask for better service. More
by sedonasunset
Employees Worked With
Susan Madden
August 02, 2014
Not satisfied. Was quoted a price of $533.00 to replace starter, was charged $115.00 for a diagnostic that was not need because I told them it was the starter. They Was quoted a price of $533.00 to replace starter, was charged $115.00 for a diagnostic that was not need because I told them it was the starter. They then called and told me the price would be $900,00, when I told her I was quoted $533 she then told me they made a mistake it would be $800.00. I took the car back and will now go someplace else to be fixed. This was all very misleading on your part. In the last five years between myself and family we have bought 3 cars from you. We will not be buying from you again which is really to bad because we where very happy with the car itself but feel we cannot trust your dealership when it comes to service. More
by jgov234
Employees Worked With
Vic
August 01, 2014
Honda North Always efficient, friendly, helpful. The folks that check you in for your appointment are quick and always give you the up-front information, inform Always efficient, friendly, helpful. The folks that check you in for your appointment are quick and always give you the up-front information, inform you about time expected for the service. More
by allison.k.lobdell
Employees Worked With
Can't remember ! Everyone is helpful there!
August 01, 2014
Nice experience Was greeted very friendly and they did my oil change in no time at all. When I left everything was explained to me by a really nice man, but I didn't Was greeted very friendly and they did my oil change in no time at all. When I left everything was explained to me by a really nice man, but I didn't get his name. More
by teresalord1
Employees Worked With
nice guy talked to me before I left to explain, but didn't get his name , Stephen Bouchie
August 01, 2014
Honda North Service Brought car in for routine oil change and tire rotation. Also requested that rear tire on driver side be checked for possible nail/screw. Screw was Brought car in for routine oil change and tire rotation. Also requested that rear tire on driver side be checked for possible nail/screw. Screw was located in tire and plug was inserted. Service was friendly and relatively quick. More
by clairedsg
Employees Worked With
Stephen Bouchie
July 31, 2014
Really good experience They really took time and went out of our way to make it a pleasant experience. We'd done a lot of research online and worked initially with their in They really took time and went out of our way to make it a pleasant experience. We'd done a lot of research online and worked initially with their internet business development team, so we knew what we wanted. Still, our salesperson, Sean, reviewed everything and made sure that we were informed and happy with our decision. I was very impressed with the time he took orienting us to our new car when we went to pick it up. More
by BZahorik
Employees Worked With
Sean, Gus
