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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,807 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,807 reviews

July 31, 2014

Good Car Cheryl Parker was great! Was willing at time of pick up to set up my blue tooth, gave me some helpful hints when picking out the color of the car (Th More

by newhondabuyer2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Parker
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Aug 13, 2014 -

Honda North responded

Dear newhondabuyer2014, Thank you for taking the time to share your recent Honda North experience with us! We appreciate you taking the time to do so. We will be sure to let Cheryl know about this fantastic review. Honda North prides itself on its knowledgeable employees. Without skilled employees like Cheryl, Honda North would not be a four time President Award winning dealership. But it’s because of valued customers like you that we are able to keep being recognized by Honda year after year! We would like to thank you and all of our customers for your business. If there is anything we can assist you with in the future please don’t hesitate to call. Congratulations on your new Honda! Sincerely, Honda North Danvers, MA www.HondaNorth.com

Helpful
July 30, 2014

Great experience Thank you for all the great experience you gave to me. Thank you Ed like from sales and Gus too. It was a great experience for me in this Dealer. More

by Edake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dake
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Helpful
July 30, 2014

Garrett Was Great Garrett was great. He was attentive to us and friendly as all the staff was. Even when the computer system went down they made sure to take care of us More

by mr.marchoffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Dube
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Aug 13, 2014 -

Honda North responded

Dear Mr.Marchoffman, Thank you for the great review on Dealer Rater! We will be sure to let Garrett know your feedback, as his hard work will not go unnoticed. We appreciate you taking the time to share your experience with us. At Honda North we stress the ideal of listening to our customers. This will be able to help us continue to improve. We are glad that the experience that you had was so positive. Congratulations on your new car and we look forward to seeing you at your future service appointments! Sincerely, Honda North Danvers, MA www.HondaNorth.com

Helpful
July 29, 2014

A great start with Honda!!!!!!!!!!!!!!! We did purchase a new CR-V and met with a service rep who was very nice and told us how to service out vehicle. He explained how easy it is and was wo More

by GHenrichon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Segien
Report | Print
Aug 13, 2014 -

Honda North responded

Dear GHenrichon, Thank your for taking the time to share your Honda North experience with us! We are glad that you got to meet our frontline Sales and Service personnel. At Honda North we like keep in close contact with our customers in order to better serve them. Complete customer satisfaction is our number one goal and communication with customers allows us to improve this each day. Congratulations on your new vehicle and we look forward to seeing you at your first service appointment. If you have any questions about your new vehicle you can call Honda North at any time. We would be glad to help you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

Helpful
July 29, 2014

A Pleasure My salesperson (Dominic Rubino) was from start to finish a complete gentleman. He knew the vehicles backwards & forwards. He was attentive to our ne More

by kevin.eramian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino, John Dalfonso
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Aug 13, 2014 -

Honda North responded

Dear Mr Eramian, Thank your for submitting a review of Honda North on Dealer Rater. We appreciate you taking the time out of your day to do so. We will make sure Dominic and John see this fantastic review. At Honda North we do not support stress based sales, this means that we do not take advantage of nervous customers just in order to make a sale. Our sales personnel work with our customers to pick out the right vehicle for the customer. We strive for a stress-free and relaxed buying experience. When our customers walk out the door we want them to be satisfied with their decision. Congratulations on your new vehicle and we look forward to traveling down the road of ownership together with you. We will see you at your first service appointment! Sincerely, Honda North Danvers, MA www.HondaNorth.com

Helpful
July 23, 2014

running shoes! The morning that I brought my car in for service was extremely busy, with service men running to retrieve cars, and attend to customers who were dropp More

by vmc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Segien
Report | Print
Jul 25, 2014 -

Honda North responded

Dear vmc1, Thank you very much for sharing your recent Honda North experience with us. Each and every customer is very important to us and we will always try our best to accommodate each individual. Anytime, busy or slow, no matter the pace of the department, not matter that’s happening around us, your service is the most important. Customers come first at Honda North. Thank you for your time and patients. We truly appreciate your business. We look forward to seeing you at your next service appointment! Sincerely, Honda North Danvers, MA

Helpful
July 23, 2014

purchased Great customer service all associates were friendly and happy to help with the purchasing of my new vechile. I will recommend this dealership to frien More

by tavila78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zack
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Jul 25, 2014 -

Honda North responded

Dear tavila78, Thank you for the fantastic review you gave us! Congratulations on your new vehicle! When customers come into our dealership, we want to provide them with the best possible engagement with everyone from our sales team to our technicians. We all work together striving for elite customer satisfaction. We hope that you are enjoying your new vehicle. Thank you for your business and we look forward to seeing you at your first service appointment! Sincerely, Honda North Danvers, MA

Helpful
July 23, 2014

E faletra Very pleased with Honda North and our advisor Kyle Quinn. Car was serviced and completed in a timely manner. Kyle called my husband with updates. More

by Jrment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Report | Print
Jul 25, 2014 -

Honda North responded

Dear Jrment, Thank you for your review on Dealer Rater. We appreciate you taking the time to do so. At Honda North, customer service is always our number one goal. This means calling customers and giving them the details of their service appointment. We believe that when customers and staff work together the service process can go very smoothly. We are happy to hear that you were satisfied with the service and time in which it was completed. Thank you for your business and we look forward to seeing you at your next service appointment. Don’t hesitate to call Honda North with any comments of concerns. Sincerely, Honda North Danvers, MA

Helpful
July 21, 2014

Great service The low tire pressure light came on. I was close to Honda North. Tech found a nail. Repaired the tire in a few minutes & I was on my way. Thanks fo More

by Jack44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
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Jul 25, 2014 -

Honda North responded

Dear Jack44, Honda North would like to thank you for sharing your recent experience at our dealership. Although it was an unexpected stop, we are glad that you chose Honda North. We understand that unexpected cases like yours happen and we do our best to get you back on the road as quickly as possible. Thank you for coming into Honda North and we hope to see you again soon. If there is anything Honda North can do for you in the future please let us know, we would be happy to help. Sincerely, Honda North Danvers, MA

Helpful
July 21, 2014

New Car purchase. Sales and service is excellent and professional. Support staff for sales and service needs a lot of improvement. It took 3 attempts, (Days) to obtain More

by dcasey343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dake
Report | Print
Jul 25, 2014 -

Honda North responded

Dear dcasey343, Thank you for your review about your recent visit to Honda North. Regarding your registration, we would like to apologize for the delay and we are reviewing the transaction so that we can improve this process in the future. It is because of customers like you, offering us honest feedback, that we are able to make the necessary changes and adjustments to our system in order to improve your future customer satisfaction. Thank you for your business and congratulations on your new vehicle! Sincerely, Honda North Danvers, MA

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