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Honda North
Danvers, MA
1,800 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,800 reviews
July 23, 2014
running shoes! The morning that I brought my car in for service was extremely busy, with service men running to retrieve cars, and attend to customers who were dropp The morning that I brought my car in for service was extremely busy, with service men running to retrieve cars, and attend to customers who were dropping their cars for service and renting loaner cars. Even under those stressful, backup moments, the service staff didn't miss a beat by remaining professional. Add to that.....the weather was a beasty hot summer day. I appreciate the level of care I was given, and the attention to detail on my car. Thank you very much More
by vmc1
Employees Worked With
Michael Segien
Helpful July 21, 2014
Great service The low tire pressure light came on. I was close to Honda North. Tech found a nail. Repaired the tire in a few minutes & I was on my way. Thanks fo The low tire pressure light came on. I was close to Honda North. Tech found a nail. Repaired the tire in a few minutes & I was on my way. Thanks for the great Sunday service. More
by Jack44
Employees Worked With
Lucky Chan
July 21, 2014
New Car purchase. Sales and service is excellent and professional. Support staff for sales and service needs a lot of improvement. It took 3 attempts, (Days) to obtain Sales and service is excellent and professional. Support staff for sales and service needs a lot of improvement. It took 3 attempts, (Days) to obtain a registration and therefore delayed the registration and inspection. More
by dcasey343
Employees Worked With
Ed Dake
July 20, 2014
Needed my AC repaired The team did a great job with the AC repair. Steve did a wonderful job in applying the AC warranty to the invoice and Vic provided excellent customer The team did a great job with the AC repair. Steve did a wonderful job in applying the AC warranty to the invoice and Vic provided excellent customer service through out the afternoon to provide updates on the repair More
by pkd1443
Employees Worked With
Vic , Stephen Bouchie
July 19, 2014
Idle Air control valve replacement for my 1997 Civic Sedan When I quoted the price of the repair to my relatives, they immediately expressed shocking Oh-My-Surprise dismay at what they felt was an overwhelming When I quoted the price of the repair to my relatives, they immediately expressed shocking Oh-My-Surprise dismay at what they felt was an overwhelmingly high price. In reviewing my old invoices, it looks like you nearly tripled your hourly labor rate over roughly the past 17 years. And the markup on the idle air control valve seems very high. But the 10% loyalty discount is somewhat helpful (and other loyalty treatment of me in the recent past has restrained me from selecting a "Poor" rating for "Price" for this repair). And the service was great. More
by roarbush
Employees Worked With
Kyle Quinn
July 19, 2014
A/C Issues 2006 Ridgeline lost A/C and needed extensive repair. A/C was lost again shortly after because another component failed. Steve and Mike took care of th 2006 Ridgeline lost A/C and needed extensive repair. A/C was lost again shortly after because another component failed. Steve and Mike took care of the problem in less than 24 hours, provided me a loaner (as they did for the major repair) and treated this last repair as a warrantee and didn't charge me. Their approach to customer service is phenomenal. That has always been my experience with Steve and Honda North service. More
by dcreceiver
Employees Worked With
Stephen Bouchie, Michael Segien
July 19, 2014
Fear! I feared having to look for a car! However your young sales person Doninic Rubino was excellent in assisting me with what suited me best. He was pro I feared having to look for a car! However your young sales person Doninic Rubino was excellent in assisting me with what suited me best. He was professional and knowledgeable, he also took the time to explane all of my options. You are very lucky to have someone like Damion to be on your team. He was the BEST! More
by Dlinskey
Employees Worked With
Dominic Rubino
July 17, 2014
Simple, fast recall work Dennis was explained the recall clearly. The work was done quickly. The waiting area was comfortable. I appreciated the complimentary beverage coupons Dennis was explained the recall clearly. The work was done quickly. The waiting area was comfortable. I appreciated the complimentary beverage coupons. I'll be back. More
by Chris Love
Employees Worked With
Dennis Torrs
July 17, 2014
Explanation I can not rate price since work was performed was no charge in accordance with the purchase agreement. Therefore cannot make any form of judgment. I can not rate price since work was performed was no charge in accordance with the purchase agreement. Therefore cannot make any form of judgment. More
by RSGregorio
Employees Worked With
Young lady but do not recall her name., Stephen Bouchie
July 16, 2014
Quick In & Out Came in for an oil change and wiper change before the monsoon. They said 45 minutes and gave me a couple free drinks. I sat maybe a half hour and the Came in for an oil change and wiper change before the monsoon. They said 45 minutes and gave me a couple free drinks. I sat maybe a half hour and the work was done. Maybe change CNN on the TV to ESPN or Fox news. I love Honda North and don't do business with any other dealership. More
by Jason Lizotte
Employees Worked With
don't remember
