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Honda North

Danvers, MA

4.8
1,969 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,969 reviews

April 03, 2021

I just purchased a 2.0T Accord from Chick Markham. He made the process super easy and was great to work with. He answers texts/calls within seconds and got me a price I am extremely happy with! More

by Jakefotino
Recommend Dealer
Yes
Employees Worked With
Chick Markham
Apr 05, 2021 -

Honda North responded

Thank you, Jake! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chick and the team met your expectations. Thank you again for choosing Honda North, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

March 26, 2021

In the past we've been pleased with Honda North-- enough so that we've purchased or leased 4 vehicles-- but our latest experience has been rocky. Information we weren't given, miscommunication within H More

by dranjhas
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Messner
Apr 12, 2021 -

Honda North responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Honda North

March 12, 2021

Test drove a Honda Pilot on Monday came up to buy it on Tuesday. Honda North dropped the advertised price by $500 between Monday and Tuesday and charged the prior price. I've been taken for $500. Doc set a More

by GvonS
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Sean Geyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Majeskey
March 01, 2021

Outstanding customer service! The entire team (especially Garrett and Ed) go above and beyond to get you the best deal ever. They are transparent, honest, don't try to up-sell you, do not pressure you and re More

by Carla D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Dube
Mar 02, 2021 -

Honda North responded

It's great to hear, Carla, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda North! Sincerely, Honda North

November 25, 2020

My husband and I just leased two new cars from Honda North. We had the please of working with Carlos. He was excellent and made sure we got everything we needed. The overall experience was great. The s More

by Jleslie8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 25, 2020 -

Honda North responded

Thanks for your feedback on your recent visit to Honda North. I'm glad to hear that Carlos was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Sincerely, Honda North

October 24, 2020

Beware of this dealership! I uncovered questionable practices and when P. Derosier heard, he became rude and refused to sell us a car. I asked why he wouldn't sell us the car and he said because it is More

by Sheila
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Paul Desrosier
Nov 10, 2020 -

Honda North responded

Sheila, we apologize that one of our staff members was rude to you, as this is not the level of customer service we promote at Honda North. Thank you for taking the time to share your recent experience with us. We would appreciate another opportunity to earn your business and satisfaction, therefore, we would like the opportunity to discuss it with you further. At a time convenient for you, please reach out. Sincerely, Honda North

Nov 10, 2020 -

Sheila responded

Actually, my daughter tried to go back to Honda North and she was told you would not do business with her because we posted a negative review about you. It should also be noted that as I shared this story with people I know, many told me they also had very negative experiences with this dealership. Update: We purchased a car and are very happy with that purchase. Important to note is that we got a much better deal than we would have through this dealership.

October 19, 2020

My heater was working fine until I took my car in for a oil change (Lucky Chan ) worked on my car screw up my heater now it’s not working properly and they’re asking me to bring in my car for a diagnostic More

by knguon
Recommend Dealer
No
Employees Worked With
Lucky Chan
Nov 05, 2020 -

Honda North responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Sincerely, Honda North

October 09, 2020

Big thank you to Jason who was awesome to work with. First time buying from Honda North and easily the best dealership experience I had during my search. Can't wait to come back. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Okeefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Honda North responded

Congratulations on your new vehicle! We are so glad that Jason had the opportunity to work with you, and that he and the team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Sincerely, Honda North

August 11, 2020

Exceptional Service Paul Derosier, Ed Drake, and the entire Honda North team did a fantastic job. I purchased a Honda Ridgeline from them and they exceeded their commitm More

by rf00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Desrosier
Aug 11, 2020 -

Honda North responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda North! Sincerely, Honda North

August 08, 2020

Just leased my 3rd Honda with Ed & Paul and I wouldn’t want to go with any other dealership. Ed’s workmanship is outstanding and paul’s dedication to make sure the sale goes smoothly makes for a perfect c More

by Kpapa02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Desrosier
Aug 09, 2020 -

Honda North responded

It's fantastic to hear that Ed and Paul provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honda North! Sincerely, Honda North

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