Honda North

I have purchased at least 4-5 back to back leases from Paul desrosier at Honda North in Danvers Ma....his continued loyalty and dedication will continue to me going back to him for further purchases...giv Paul desrosier at Honda North in Danvers Ma....his continued loyalty and dedication will continue to me going back to him for further purchases...given the covid situation, today was easy quick and painless with no pressure.... you need a Honda call Honda North! More

Have worked with Honda North for the past 4 leases and they have been nothing but amazing. Always so helpful and understanding! I would recommend and have to all my friends and family! they have been nothing but amazing. Always so helpful and understanding! I would recommend and have to all my friends and family! More

Dishonest salesman take advantage of woman I made a 9am appointment today, 8/6/20, to test drive a White 2015 CRV ex-l. This vehicle was brand new to lot and was going through the inspection pr I made a 9am appointment today, 8/6/20, to test drive a White 2015 CRV ex-l. This vehicle was brand new to lot and was going through the inspection process, I was told, they were hoping it would be through inspection process for me to test drive. When I arrived I was assigned to Salesman Sean Geyer, his first words were "The White CRV is not available, its been SOLD"... I said SOLD! I was told it wasn't ready yet and I would be the first. He then retracted and said "Oh I mean we cannot sell it it did not pass inspection' I test drove one that I wasn't thrilled with but I would settle. He went to get the Carfax on the vehicle, I walked around the lot. The same CRV he said wasn't able to sell was parked around the corner with a SOLD sign on on it and his name. Lies and dishonestly, typical salesman. I was a repeat customer. Never again. More

Yesterday we purchased our 3rd Honda from Cheryl, she is the best when it comes to overall customer service and we highly recommend Cheryl Parker and Honda North! the best when it comes to overall customer service and we highly recommend Cheryl Parker and Honda North! More

A salesperson who listens & a dealer who appreciates buyers We have leased our cars from Honda North for decades. We return to Honda because the cars are great, both in function and performance. We return to Ho We have leased our cars from Honda North for decades. We return to Honda because the cars are great, both in function and performance. We return to Honda North specifically because they are an employee owned dealership that, seems to us, is based on loyalty and conscientious service in every department.. During our most recent experience we worked with Cheryl P. We had specific needs both in car and price. Cheryl listened. She didn’t try to get us into a different more expensive car nor did she try to increase our monthly payment limit. She worked to meet our needs. We felt that she represented us. She was thorough and patient. Cheryl and the dealer was a winning combination for us. ⭐️⭐️⭐️⭐️⭐️ More

Worst business Manger experience. I bought 2019 HONDA CRV-EX 2019 with internet manager. To complete deal had to see Alex Salcedo, the Businees Manager. WORST Experience ever.,I have v I bought 2019 HONDA CRV-EX 2019 with internet manager. To complete deal had to see Alex Salcedo, the Businees Manager. WORST Experience ever.,I have very good credit 840. High pressure to buy add-ons, Limited Warranty etc. I was trying to find the. best rates to finance, would not give, HIGH pressure to buy, I continued to say I did not want add-ons. When I wouldn't buy extras, he called me STUPID for not buying extras. I proceeded to leave and he states "We don't want your business anyway" Left and proceeded to buy from another dealership. I have been a loyal customer with HondaNorth for 20 years. Alex Salcedo was the most unprofessional person, I have ever dealt with, will never be back. Paul McDonald More

Shady Sales Team and uncaring Management Team I had previously worked with Honda North on an Accord lease, with the lease period ending I was considering a new lease with a Pilot. After some bac I had previously worked with Honda North on an Accord lease, with the lease period ending I was considering a new lease with a Pilot. After some back and forth with sales the final proposal which made the deal make sense for me was that my last lease payment on the Accord would be covered and nothing would be deducted on the payment due date 6 days away. Three people told me this sales team and the finance manager. Well the payment did in fact post, lucky had the cash in my account to cover it. I confirmed with my spouse who was there the entire time at the dealership personnel said that this final lease payment would not hit my checking account. I contacted the dealer and explained what had happened. I got the run around from the get go.The Sales manager said that the payment reversal would occur weeks/months latter but it was based on my bank. I explained that lease was thru Honda Finance, what did my bank have to do with anything and I did not want to wait at all as the payment should not have made in the first place. He then indicated that this was the way its done which contradicted everything that had been discussed on the negotiations for the new lease. He further said that I had been misinformed, but I said the people I worked with were senior members of the team so they would have known fully known the process. They lied to me to get the deal. So here I am almost three weeks later with the matter still unresolved after several attempts to clear this up. Shame on you Honda North! Your sales team lied to me to get me to sign a new lease and when I called you out on it blew me off. Great way to treat a repeat customer, I wont be again. More

Just purchased a 2019 Honda CRV. Cheryl took us through the entire process. It was simple and her knowledge of the vehicle was outstanding! Thankyou! the entire process. It was simple and her knowledge of the vehicle was outstanding! Thankyou! More

Chick got me a really good deal that no other sales man was able to get me! He made my process easy and was very thorough with making sure I was happy was able to get me! He made my process easy and was very thorough with making sure I was happy More

A satisfied loyal customer Once again, we were absolutely pleased with Ed Dake. This makes five vehicles 2 years for us and a referral recently. Customers for good! Thank you Ed Once again, we were absolutely pleased with Ed Dake. This makes five vehicles 2 years for us and a referral recently. Customers for good! Thank you Ed and Stephanie. More