Honda North

Salesman ED was great but found finance department (Eric?) condescending and impatient-makes me not want to return to Honda North which is unfortunate as I have gone to Honda North for a dozen years. (Eric?) condescending and impatient-makes me not want to return to Honda North which is unfortunate as I have gone to Honda North for a dozen years. More

Excellent customer service and great vehicle Excellent customer service at Honda North, from Cheryl Parker, the salesperson, to the business manager, Stephanie, everything was easy. They were ve Excellent customer service at Honda North, from Cheryl Parker, the salesperson, to the business manager, Stephanie, everything was easy. They were very responsive to all our questions, and the car is fabulous. More

Superb service across the board! Really enjoyed working with everyone, and I had looked and test driven at at least 4 dealers. Patricia Muth online. Kevin Majesty the manager. Matt Abbott in sales. Joh with everyone, and I had looked and test driven at at least 4 dealers. Patricia Muth online. Kevin Majesty the manager. Matt Abbott in sales. John Dalfonso business. All fantastic! Ken Freedberg More

3rd car I bought here. Always get me the best deals and the staff are very friendly and knowledgeable. Everyone should buy their Honda’s here! the staff are very friendly and knowledgeable. Everyone should buy their Honda’s here! More

A great pleasure to find a no pressure car buying experience. The result was everyone ended up happy which is the way it should be. Why don’t other dealerships get it? experience. The result was everyone ended up happy which is the way it should be. Why don’t other dealerships get it? More

About my sales rep. Nathan was very sweet. He made sure everything was taken care of. He made sure I understood everything in my new car. He is a fine young man and ver Nathan was very sweet. He made sure everything was taken care of. He made sure I understood everything in my new car. He is a fine young man and very friendly. More

1st Time Buyer Cheryl was excellent and made the process very easy! She made sure I understood everything about my new car and more! She is awesome and very thoughtf Cheryl was excellent and made the process very easy! She made sure I understood everything about my new car and more! She is awesome and very thoughtful! More

Excellent service best experience with very good and kind professional people Ed and jamil ,they helped me to get the car that I love my daughter has a honda we both love it.Eduard is the best he helped me f professional people Ed and jamil ,they helped me to get the car that I love my daughter has a honda we both love it.Eduard is the best he helped me find the right car for me thank you both Ed and Jamil thank you. More

Paid for diagnosis fee, and was told to replace a coil pack in cylinder 4. Replaced it myself, because the store wanted another 125$ worth of labor for a job that would take 5 minutes. Car still wouldn't pack in cylinder 4. Replaced it myself, because the store wanted another 125$ worth of labor for a job that would take 5 minutes. Car still wouldn't drive after I replaced what was recommended. I then asked them to diagnose the accord again because the initial diagnosis was invalid. Then got a call the next day, saying they were refusing to work on my car due to the fact that I had not serviced my car at their dealership before. I thought Honda dealerships serviced Honda cars, not matter where they came from or what state they were in. Hands down one of the worst experiences I have EVER had! This is my first Honda, and I am not happy to be apart of this family :( Honda needs to look into their customer service quality control, especially at the Danvers service department... More

Vic G. and Sean G. are the best!! The only reason I choose Honda North as a dealership is because of the individuals in the sales and service department. When it was time for me to pu The only reason I choose Honda North as a dealership is because of the individuals in the sales and service department. When it was time for me to purchase a new vehicle, I could very easily have gone to another local dealership. However, I have come to learn that the the Service Department is awesome and I feel one would be hard pressed to find another like it. All of the Service Advisors are excellent, but one stands out in my mind - and that is Vic Gillespie. He is attentive, patient, and honest about as to what needs to be done regarding the service of our vehicles. He is definitely an asset to Honda North! When it was time for me to purchase a new vehicle I did so at Honda North, again, for the service I knew I would receive. I was referred to Sean Geyer, a sales representative with Honda North. One could not ask for a better experience. Sean listened to my needs and to how much I could afford for a new vehicle. He showed me some pre-owned vehicles and new vehicles. I chose a 2019 CRV (to replace my older CRV) and he made every effort to bring the cost down to what I could comfortably afford monthly. He was patient, a good listener, and did not pressure me one bit at all. I did not feel as if he was forcing me to purchase a vehicle from Honda North. It was a great experience. Honda North should be proud of their employees for the professionalism! More