Honda North

Excellent Experience We purchased our new 2019 Ridgeline from Ed Drake. In 2016 we had a very bad experience with Honda North and purchased our Pilot in Wakefield. This We purchased our new 2019 Ridgeline from Ed Drake. In 2016 we had a very bad experience with Honda North and purchased our Pilot in Wakefield. This time around Ed and everyone else made our purchase a pleasant experience. Would recommend Honda North and Ed Drake for your next Honda. Bill & Bev W Middleton, Ma. More

Excellent Since the day one ,Eduard,was very friendly, very helpful with me, to buy the new Honda and to trade the old Toyota Corolla. He gave me the new car w Since the day one ,Eduard,was very friendly, very helpful with me, to buy the new Honda and to trade the old Toyota Corolla. He gave me the new car with full tank of gas and offer the first fill with gas for free . All registration and inspections were done from Eduard in the time so I didn't have to wait. I'm so happy and already I recommended him to one of my coworkers. More

I had the pleasure of working with Michael Desrosier who was very helpful and informative in helping me choose my new CRV. All my questions and concerns were answered thoroughly making my selection and pur was very helpful and informative in helping me choose my new CRV. All my questions and concerns were answered thoroughly making my selection and purchase so much easier. The staff is very attentive and professional too. Thank you Michael for a great experience. I love my new car! More

Everyone was helpful Although everyone was helpful, Joe Flammia went above and beyond. On the Wednesday before we picked up our vehicle (on a Friday) we tried to get an an Although everyone was helpful, Joe Flammia went above and beyond. On the Wednesday before we picked up our vehicle (on a Friday) we tried to get an answer on the final amount for over three hours after speaking with multiple people. The salesperson (Josue) was off that day and did what he could via his own phone. Joe got me answers and all the details that were required to make a seamless transition from our trade in to our new 2019 Ridgeline. He was excellent. More

Back for my 3rd Honda at this dealership. I came back to Honda North to buy another Honda Accord. My last 2 cars bought here with the guidance of Ivanete Borges, she was very knowledgeable, I came back to Honda North to buy another Honda Accord. My last 2 cars bought here with the guidance of Ivanete Borges, she was very knowledgeable, it was a pleasure dealing with her. Dolores Morgado More

Not to be published publicly, for Honda North only. First encounter was Mariann Fetsch and this is how I think the BDC should work. Filter the call, provide information, and hand off to a sales rep. Tha First encounter was Mariann Fetsch and this is how I think the BDC should work. Filter the call, provide information, and hand off to a sales rep. Thank you to Mariann. She got us in the door with a quick email of price confirmation, VIN# and that you actually had the truck. The sales person, Cassie Fiasconaeo, was great. She knew the vehicle. Was able to show us how everything worked. We never felt rushed and she had us test drive one. After a little back and forth we settled on a price and we were happy. Next up was the business manager, Alex Salcedo. Started out well until we made it clear we were not interested in extended warranties or LoJack. Although never rude it was quite clear to us that the mood had changed. That was not good. I own a business and if a customer isn't interested, that's fine with me. I can move right along. I don't take it personally. Alex should do the same. I would be looking down the road at the maintenance some goodwill would be bringing into the shop. Lastly picking up the vehicle- Cassie was waiting and had the plates on and ready to go. She spent a great deal of time making sure I drove off knowing how things worked. Again I never felt rushed. Thank you Cassie. So a few days later we are enjoying our Ridgeline and feel good about the experience. Regards, Rick Mooney More

welcome I came back to honda north to buy a replacement car. I was pleasantly suprised with the ease of the experance. It was a refreshing change to be workin I came back to honda north to buy a replacement car. I was pleasantly suprised with the ease of the experance. It was a refreshing change to be working with people who set me at ease. I did not feel pressured at all. I was also able to get a vehical that has all wheel drive, A must for a winter climate. More

service for new sticker Came in for new inspection sticker. Told me about 45 minutes, but was completed in less than 30 minutes. Also helped me with some new equipment I was Came in for new inspection sticker. Told me about 45 minutes, but was completed in less than 30 minutes. Also helped me with some new equipment I was not sure about. More

Buying new car I received Excellent service I had a very Pleasant and knowledgeable salesperson I received a Fair price for my new vehicle All staff I encountered I received Excellent service I had a very Pleasant and knowledgeable salesperson I received a Fair price for my new vehicle All staff I encountered were very pleasant and helpful More

Purchased two new CRV’s On line contact via web site along with follow was excellent.... immediate response along with forwarding “internet price”. On site Sales Rep, Ed D On line contact via web site along with follow was excellent.... immediate response along with forwarding “internet price”. On site Sales Rep, Ed Dake was knowledgeable, efficient and a pleasure to do business with. More