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Honda North - Service Center

Danvers, MA

4.7
872 Reviews
Call Service Center (978) 539-5059

872 Reviews of Honda North - Service Center

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March 07, 2024

Chad helped me out with new tires and front rotors. Chad is excellent, totally recommend. More

by gemcab55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Honda North responded

Hi Gemscab! Thank you for leaving us this five-star review and kind words about Chad from our service team at Honda North! We'll see you next time! Sincerely, Honda North Danvers, MA www.HondaNorth.com

March 07, 2024

The work was in-depth, thorough and timely. Chad was very professional and competent. Thank you. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Honda North responded

Thank you, Dave, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chad here at Honda North. Sincerely, Honda North

Mar 07, 2024 -

Honda North responded

Hi Dave! Thank you for leaving us this five-star review and kind words about Chad from our service team at Honda North! We'll see you next time! We will pass along the kudos to him. Sincerely, Honda North Danvers, MA www.HondaNorth.com

March 05, 2024

Tyler was very nice, friendly and polite, he help me with my big problem with my Honda...Thank"u More

by Miguelservellon
Recommend Dealer
Yes
Employees Worked With
Jameel Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Vittini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giacometti
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Mar 05, 2024 -

Honda North responded

Hi Miguel! Thank you so much for your kind words! We're thrilled to hear that Tyler was able to assist you with your Honda and resolve the problem you were facing. Providing excellent service is always our top priority, and it's wonderful to know that Tyler's friendliness and expertise made a positive difference for you at Honda North! Sincerely, Honda North Danvers, MA www.HondaNorth.com

March 02, 2024

The service reps are very polite. My rep made sure I had everything I needed More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Joanne, please let us know. Sincerely, Honda North

February 28, 2024

The dealership had very bad communication problems of when the car was going to be done or just no call backs at all . The car was suppose to be done the same day no problem it was the next day . I wasn’ More

by info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who
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Mar 01, 2024 -

Honda North responded

We're sorry to hear about your experience. We understand how frustrating this can be, especially when you are expecting updates on the status of your car. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Bryan Laskin - General Manager - 978-539-5050

February 28, 2024

Everything went very well during my recent service visit to Honda North. The seatbelt recall issue on my Accord was resolved and I was out in less than 1 hour. I always experience excellent service and trea More

by Johngogolos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Honda North responded

John, thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

February 26, 2024

What was done before, and what came afterwards was unacceptable‼️ anyone I talk to gave me the runaround. More

by gerrym52'
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Dorazio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Honda North responded

Gerry, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Honda North

February 24, 2024

The only place I would buy a car. The service department is excellent and timely! More

by Marg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

February 09, 2024

The reason why I buy my cars at Honda North, the service dept is excellent More

by christine squillace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Dake is the BEST!
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Feb 09, 2024 -

Honda North responded

We really appreciate you taking the time to leave Honda North this awesome review, thank you! Sincerely, Honda North Danvers, MA www.HondaNorth.com

February 07, 2024

Buying a car it’s great, when having a service it’s bad. My last service wasn’t great. I paid so much money for a job that my 6 year old could do better. More

by lmendez74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Honda North responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Honda North

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